In-Demand Support specialist Jobs in Perth Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Support Specialist
Boeing —Perth WA
- Overtime
- Microsoft Excel
- Customer service
- ERP systems
- Tuition reimbursement
13d
Customer Service Specialist
Ashley & Martin —West Perth WA
- $75,000 - $95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
- Referral program
Quick Apply
14d
Administrative Specialist
KBR —Perth WA
- Full-time
- Microsoft Office
- Administrative experience
- SharePoint
- Health insurance
- Parental leave
10d
Support Worker - Subiaco
Kanda —Subiaco WA
- $35 - $46 an hour
- On call
Quick Apply
Customer Support & Success Officer
Agrimasters —Subiaco WA
- $60,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
6d
Tax Consultant – Corporate Tax
Cooper Partners Pty Ltd —Perth WA
- $80,000 - $95,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
- Work from home
- Professional development assistance
Quick Apply
Support Worker - Morley
Kanda —Morley WA
- $35 - $46 an hour
- On call
Quick Apply
Sourcing & Contracts Specialist
Northern Star Resources Limited —Subiaco WA
- Full-time
- Analysis skills
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
6d
Data Specialist
Brightwater Care —Inglewood WA
- Up to $18,550 a year
- Full-time
- Azure
- SQL
- Scripting
- Gym membership
5d
IT Support Specialist
Illuminance Solutions —Perth WA
- Azure
- Microsoft Office
- Administrative experience
Specialist Support Coordinator (SSC)
Facilitatrix —Perth WA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Lifestyle & Wellbeing Specialist
Compass Group Australia —Perth WA
- Full-time
- Communication skills
- Health insurance
- Free food
Training Support Specialist
Metso —Perth WA
- Hybrid work
- Salesforce
- Health insurance
- Parental leave
7d
Critical Incident Liaison Officer
University of Sydney —Darlington WA
- $112,628 - $122,702 a year
- Full-time
- University
- Working with children
- Case management
Early Careers - Operations Internship
Schlumberger —Perth WA
- Full-time
- Engineering
- Bachelor's degree
- Associate degree
- Vision insurance
Service Specialist
Aon Corporation —Perth WA
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Events Specialist WA
Chartered Accountants ANZ —Perth WA
- $80,000 - $82,000 a year
- Part-time
- Hybrid work
- Hospitality
- Management
- Salesforce
- Parental leave
12d
Support Officer - HRIS
Australia Red Cross —Perth Eastern Suburbs WA
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance program
3d
Marketing Specialist
Ultramax Systems —Cannington WA
- $95,000 - $100,000 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Travel reimbursement
- Employee discount
Quick Apply

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

support specialist jobs in perth wa

Customer Service Specialist

Customer Support Specialist

Customer Service Specialist

Administrative Specialist

Support Worker - Subiaco

Customer Support & Success Officer

Tax Consultant – Corporate Tax

Support Worker - Morley

Sourcing & Contracts Specialist

Data Specialist

IT Support Specialist

Specialist Support Coordinator (SSC)

Lifestyle & Wellbeing Specialist

Training Support Specialist

Critical Incident Liaison Officer

Early Careers - Operations Internship

Service Specialist

Events Specialist WA

Support Officer - HRIS

Marketing Specialist

I want to receive the latest job alert for support specialist in perth wa

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