In-Demand Senior product success manager sustainability Jobs in Parramatta, Nsw

Senior Product Success Manager - Sustainability
Workiva —Sydney NSW
- Full-time
- Management
- Salesforce
- Analysis skills
EY-Parthenon - Manager - Strategy - Financial Services
EY —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Business development
- Parental leave
Senior Case Manager Level 1
Allianz —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Time management
12d
Associate Director or Senior Manager, Project Finance - Sydney
ANZ Banking Group —Sydney NSW
- Full-time
- Finance
- Communication skills
Senior Production and Supply Chain Manager
CSB —Sydney NSW
- Full-time
- Hybrid work
- CAD
- Bachelor's degree
- Construction experience
- Parental leave
- Employee discount
Quick Apply
Senior Project Manager (NSW & VIC)
Stantec —St Leonards NSW
- Part-time
- Management
- Organisational skills
- Communication skills
- Work from home
- Employee assistance program
Change Manager (12 Month Secondment)
Commonwealth Bank —Sydney NSW
- Full-time
- Communication skills
5d
EY Parthenon - Senior Manager and Director - Turnaround & Restructuring Strategy
EY —Sydney NSW
- Recruiting
- Business
- Communication skills
- Parental leave
Senior Manager, Customer ICT, APAC
Vantage Data Centers Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
- Health insurance
- Annual leave
Quick Apply
Kathmandu Regional Manager Sydney
KMD Brands, Rip Curl, Ozmosis, Kathmandu, Oboz —Sydney NSW
- Full-time
- Sales
- Analysis skills
- Leadership
IT & Digital Business Partner (Relationship Manager)
Schneider Electric —Macquarie Park NSW
- Full-time
- ERP systems
- Manufacturing
- AI
- Annual leave
- Opportunities for advancement
Senior Underwriter - Property
Gallagher —Sydney NSW
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
Customer Success Manager- Sydney
IFS —Sydney NSW
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
Quick Apply
5d
Business Development Manager - Major Pursuits
Schneider Electric —Macquarie Park NSW
- Full-time
- CRM software
- Sales
- Salesforce
- Parental leave
- Employee discount
Assistant Brand Manager - Doritos
PepsiCo —North Sydney NSW
- Sales
- Marketing
- Business
Staff Technical Account Manager
Dolby —Sydney NSW
- Azure
- AWS
- AI
Head of Strategic Sales
Opal. —Liverpool NSW
- Sales
- Manufacturing
- Leadership
Solution Sales Equipment Manager - NSW/ACT
Kalmar —Botany NSW
- Salesforce
- No degree
- Negotiation
12d
WHS Manager - ANZ
Electrolux —Mascot NSW
- Full-time
2d
Vendor Replenishment Planner Woolworths
The Arnott's Group —North Strathfield NSW
- Hybrid work
- Microsoft Excel
- Analysis skills

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Senior Product Success Manager - Sustainability

Workiva -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Management
SAP
Salesforce
Accounting software
NetSuite
Analysis skills
B2B
SaaS
Communication skills

Full Job Description

As a Senior Product Success Manager - Sustainability , you will drive product adoption and growth motions at Workiva. You will work directly with customers to enhance their experience and build successful reference accounts. You will collaborate with internal teams to monitor satisfaction, deliver programs, and act as a liaison for platform deployment. Based in our Growth Team, you will define success for our solutions in Sustainability.

What You'll Do

Lead end-to-end onboarding and feature adoption for mid-market and enterprise clients managing carbon accounting and sustainability metrics
Help customers map organizational structures, facility data, and Scope 1, 2, and 3 emission boundaries into the platform
Define and measure Key Value Indicators (KVIs) with sustainability leads, CFOs, and ESG compliance teams
Serve as a subject matter expert on carbon reporting standards to guide users through emission factor selections, data collection workflows, and audit-ready reporting
Translate complex regulatory changes into clear, actionable product guidance for users
Monitor customer usage patterns, renewal likelihood, and platform health scores to proactively prevent churn
Conduct Quarterly Business Reviews showcasing carbon reduction milestones, reporting readiness, and platform ROI
Interpret customer satisfaction metrics and develop strategies to improve them
Partner with Product and Engineering teams to advocate for feature enhancements, APAC-specific requirements, and UX improvements
Collaborate with Solution Architects to resolve complex data-mapping and methodology questions
Review customer accounts post-implementation and collaborate across internal teams to address platform needs and technical troubleshooting
Scale emerging solutions and refine operating methods to improve customer satisfaction
Align with global teams to ensure best-in-class product success processes
Enable Customer Success teams to deliver meaningful value to customers
Educate customers and internal teams on the benefits of new product releases

What You'll Need

Minimum Qualifications

Minimum 6 years of experience in Customer Success, Product Advisory, or Implementation Management within B2B SaaS, including 4+ years focused on ESG, carbon accounting, or environmental sustainability software
Deep familiarity with carbon accounting standards, specifically GHG Protocol (Scope 1, 2, and 3) and regulatory frameworks like CSRD, CDP, GRI, or ISSB
Exceptional client-facing communication skills with corporate sustainability officers, auditors, and technical leads
Proven ability to simplify complex regulatory concepts into intuitive user workflows

Preferred Qualifications

Certification in Carbon Accounting, ISO 14064, or GHG Protocol standards
Experience with enterprise integrations such as SAP, Salesforce ESG Cloud, NetSuite, or energy management systems
Experience in management consulting or ESG auditing
Knowledge of connected data solutions and the Workiva platform
Proven track record with product enablement and measurable customer success
Strong data-driven analytical skills with a focus on driving customer value realization
Strong verbal and written communication skills, including experience facilitating sessions and hosting webinars
Ability to operate effectively in fast-paced, changing environments
Self-motivated, action-oriented mindset with strong execution skills
Strong project management skills and attention to detail
Ability to interact with business partners at all levels of an organization

Travel Requirement & Working Conditions

Up to 10% travel for customer and internal events
Reliable internet access for remote work

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Workiva is an Equal Employment Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected] .

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

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Apply Now

Refine Your Search

senior product success manager sustainability jobs in parramatta, nsw

Senior Product Success Manager - Sustainability

EY-Parthenon - Manager - Strategy - Financial Services

Senior Case Manager Level 1

Associate Director or Senior Manager, Project Finance - Sydney

Senior Production and Supply Chain Manager

Senior Project Manager (NSW & VIC)

Change Manager (12 Month Secondment)

EY Parthenon - Senior Manager and Director - Turnaround & Restructuring Strategy

Senior Manager, Customer ICT, APAC

Kathmandu Regional Manager Sydney

IT & Digital Business Partner (Relationship Manager)

Senior Underwriter - Property

Customer Success Manager- Sydney

Business Development Manager - Major Pursuits

Assistant Brand Manager - Doritos

Staff Technical Account Manager

Head of Strategic Sales

Solution Sales Equipment Manager - NSW/ACT

WHS Manager - ANZ

Vendor Replenishment Planner Woolworths

I want to receive the latest job alert for senior product success manager sustainability in parramatta, nsw

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