In-Demand Recruitment manager Jobs in Parkville, Vic

Hotel Service Manager
Imagine Hotels & Resorts Pty Ltd —Southbank VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
14d
Recruitment Assistant - Fixed Term Contract
Accent Group —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
8d
Team Leader
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Recruiting
3d
HR Manager
Shockbyte —Melbourne VIC
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- No degree
- Work from home
Quick Apply
Practice Leader - Mental Health and Wellbeing
Foundation House —Sunshine VIC
- $141,817 a year
- Part-time
- In-person
- Employee assistance program
Quick Apply
22h
Flyer Distribution Operations Manager
Home Crew —Melbourne VIC
- $66,000 - $84,000 a year
- Full-time
- Management
- Recruiting
- Computer skills
- Travel reimbursement
Quick Apply
CISP Case Manager - Sunshine
Victorian Government —Melbourne Western Suburbs VIC
- $91,971 - $98,955 a year
- Full-time
- Presentation skills
- Communication skills
Business Support Officer
Department of Justice and Community Safety —Parkville VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
17h
Area Manager VIC - Cotton On Australia
Cotton On —Epping VIC
- Full-time
- Parental leave
Quick Apply
Operations Manager
Woods & Co —Melbourne VIC
- $120,000 - $130,000 a year
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10h
Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Management
- Team management
- Leadership
13d
General Manager
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Leadership
6d
Office Manager
Caseway —Tullamarine VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
Store Manager | BRAS N THINGS | Airport West
Bras N Things —Airport West VIC
- Part-time
- Parental leave
- Employee assistance program
Business Development Representative / Business Development Manager
Offshore Talent Inc. —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Sales
Quick Apply
7d
Senior Contract Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Business
- Communication skills
- Negotiation
6d
Recruitment Manager (Virtual / Hybrid)
People First Healthcare —Essendon Fields VIC
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Recruiting
Quick Apply
Senior Manager - Operational Risk and Compliance, Investments
Rest —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Parental leave
Quick Apply
8d
Area Manager - Sports Operations
Sports X Co —Glen Waverley VIC
- $53,000 - $70,000 a year
- Full-time
- Management
- Customer service
- Work from home
Quick Apply
Senior Operations Manager Partner Services Melbourne, Victoria
Bupa —Melbourne VIC
- Leadership
- Communication skills
14h

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Hotel Service Manager

Imagine Hotels & Resorts Pty Ltd
Southbank VIC

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
14 days ago

Benefits

Employee discount

Qualifications

Management
Supervising experience
Organisational skills
Cleaning
Communication skills
Office experience

Full Job Description

Salary $80,000 - $90,000 + Super

The Hotel Service Manager is responsible for overseeing key operational service areas of the hotel, including housekeeping operations, guest experience management, and providing operational support across front office and central reservations functions when required.

This role ensures the highest levels of cleanliness, presentation, and operational efficiency across the property, while actively managing the guest feedback cycle to deliver exceptional service standards. The position plays a critical role in maintaining seamless service delivery across departments through proactive leadership, operational coordination, and continuous improvement initiatives.

Key Responsibilities

Housekeeping Operations

Oversee the cleanliness, presentation, and overall orderliness of the entire hotel property.
Plan and coordinate housekeeping schedules in accordance with occupancy forecasts and operational requirements.
Allocate duties and monitor staff productivity to ensure efficient room turnaround and service delivery.
Train, develop, and evaluate housekeeping staff to ensure adherence to service and brand standards. Participate in recruitment processes and recommend new personnel where required.
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards.
Organise and coordinate deep cleaning programs and preventative housekeeping maintenance initiatives.
Maintain par levels of supplies and linen and complete monthly stocktakes.
Ensure rooms requiring maintenance are placed Out of Order where appropriate and reported promptly.
Monitor housekeeping-related guest feedback and implement corrective action where necessary.
Maintain the lost property register and coordinate with Front Office regarding guest enquiries.
Provide operational leadership during peak periods to maintain service continuity and efficiency.
Anticipate, identify, and resolve operational issues impacting housekeeping standards or guest experience.

Guest Experience & Feedback Management

Manage the end-to-end guest feedback cycle across all platforms including OTAs, webchat, online reviews, and email correspondence.
Monitor guest sentiment and ensure timely, professional responses across all communication channels.
Manage service recovery processes to ensure guest concerns are addressed effectively and professionally.
Champion the brand through proactive guest engagement and positive customer interactions.
Ensure compliance with internal guest feedback KPIs and response time standards.
Analyse guest feedback data to identify trends, operational sensitivities, and opportunities for service improvement.
Develop reporting processes to capture key insights relating to the guest experience.
Provide actionable recommendations to management and operational teams to enhance service delivery.
Identify opportunities for innovation and improvement to strengthen the overall guest experience.
Promote and maintain high standards of customer service across all departments.

Front Office & Reservations Support

Provide operational oversight and support to Front Office and Central Reservations functions when required.
Assist with coordination between housekeeping and front office teams to ensure efficient room readiness and guest check-in processes.
Support front desk operations during peak periods or staffing shortages where necessary.
Monitor reservation flow and occupancy levels in collaboration with the reservations team.
Ensure guest requests and operational information are communicated effectively between departments.
Assist in maintaining service standards across all guest-facing operational areas.

General Responsibilities

Demonstrate professionalism and leadership in all interactions with staff, guests, and external stakeholders.
Foster effective cross-departmental communication to ensure seamless operational service delivery.
Participate in company initiatives, operational improvements, marketing activities, and special projects.
Prepare reports and presentations for ownership, appointed representatives, and senior management where required.
Attend scheduled operational and management meetings.
Ensure compliance with Workplace Health & Safety (OH&S) requirements and report any hazards or incidents.
Remain receptive to feedback regarding team performance, operational processes, and personal development.

Key Result Areas

Maintenance of exceptional housekeeping and property presentation standards.
Effective implementation and management of the guest feedback cycle in line with established KPIs.
Improved guest satisfaction through proactive service recovery and operational improvements.
Effective collaboration between housekeeping, front office, and reservations teams.
Accurate reporting and identification of trends impacting the guest experience.
Positive representation of the brand through professional guest engagement.

Required Skills & Qualifications

In-depth knowledge of housekeeping operations, cleaning best practices, chemicals, equipment, and procedures.
Understanding of hotel operations including front office and reservation processes.
Strong understanding of health and safety regulations.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Demonstrated experience supervising hotel service staff (e.g. as a Hotel Service Supervisor, Front Office Manager, Head Housekeeper, Head Porter, Hotel Concierge or Hotel Office Manager) within a hotel with an established organisational structure.
Strong rostering, staff supervision and coordination skills.
Excellent communication and conflict-resolution skills, with the ability to liaise effectively with managers, staff and guests.
Ability to work effectively in a fast-paced environment.

Pay: $80,000.00 – $90,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

recruitment manager jobs in parkville, vic

Hotel Service Manager

Recruitment Assistant - Fixed Term Contract

Team Leader

HR Manager

Practice Leader - Mental Health and Wellbeing

Flyer Distribution Operations Manager

CISP Case Manager - Sunshine

Business Support Officer

Area Manager VIC - Cotton On Australia

Operations Manager

Manager

General Manager

Office Manager

Store Manager | BRAS N THINGS | Airport West

Business Development Representative / Business Development Manager

Senior Contract Manager

Recruitment Manager (Virtual / Hybrid)

Senior Manager - Operational Risk and Compliance, Investments

Area Manager - Sports Operations

Senior Operations Manager Partner Services Melbourne, Victoria

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