In-Demand It service desk analyst Jobs in Parkside Sa

IT Service Desk Technician
FYFE —Greater Adelaide SA
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Parental leave
- Employee assistance program
IT Service Desk Analyst
Stratco —Gepps Cross SA
- Management
- Communication skills
- Time management
- Employee assistance program
Enterprise Service Desk Analyst
Housing Choices Australia —Greater Adelaide SA
- $90,468 - $98,636 a year
- Full-time
- Azure
- Customer service
- No degree
- Annual leave
- Parental leave
Quick Apply
7d
Senior Applications Support Analyst (ERP)
Stratco —Gepps Cross SA
- ERP systems
- SQL
- Analysis skills
- Employee assistance program
1d

Related jobs to explore

Based on your search for it service desk analyst

Enterprise Service Desk Analyst
Housing Choices Australia —Greater Adelaide SA
Relevant tertiary qualification in IT or related discipline or equivalent experience. Experience using IT service management (ITSM) tools and working within…
$90,468 - $98,636 a year
Quick Apply
7d
IT Service Desk Analyst
Stratco —Gepps Cross SA
With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a…

I want to receive the latest job alert for it service desk analyst in parkside sa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service desk analyst jobs near parkside sa

IT Support jobs in Greater Adelaide SA

No Experience Community Service jobs in Sydney Nsw

Service Desk Analyst jobs in Botany Nsw

Part Time Business Analyst Jobs jobs in Melbourne Vic

Service Desk Analyst jobs in Queensland

Work From Home Data Analyst jobs in Melbourne Vic

Service Desk Analyst jobs in Carlton Vic

Service Desk Analyst jobs in Pooraka Sa

Senior Application Support Analyst jobs in New South Wales

Disability, Support, Social Worker jobs in Perth Wa

Senior Citizens Work From Home jobs in Sydney Nsw

Support Worker Night Job jobs in Albury Wodonga Vic

Senior Application Support Analyst jobs in Perth Wa

Aged Care Support Worker No Experience jobs in Marrickville Nsw

It Computer jobs in Cairns Qld

It Support jobs in Montville Qld

It Support jobs in West Lakes Sa

Teacher Support, Teacher Aide jobs in Parramatta Nsw

Support Worker jobs in Wollongong Nsw

It Support jobs in Seaholme Vic

IT Service Desk Technician

FYFE -
Greater Adelaide SA

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program

Qualifications

Microsoft Outlook
Software troubleshooting
Customer service
Technical support
Microsoft Office
IT support
SharePoint
Communication skills
CompTIA A+
Intune

Full Job Description

Fyfe is an Australian professional project services firm delivering value through integrated engineering, environment, planning and survey. We employ the best people to deliver high value projects that build our client prosperity in the defence, energy, resources, property and infrastructure sectors.

About the Role

As an IT Service Desk Technician, you'll be a key member of our IT Service Desk, providing Level 1 and Level 2 technical support to employees across the business. You'll take ownership of incidents from start to finish, troubleshoot a wide range of hardware and software issues, and play an important role in maintaining a high-quality IT support experience.

This is an opportunity to work autonomously while collaborating with experienced IT professionals and contributing to the continuous improvement of our service delivery.

What You'll Be Doing

Provide Level 1 and Level 2 technical support across hardware, software, networking and Microsoft 365 environments.
Troubleshoot and resolve issues relating to Windows devices, Microsoft Office, Teams, Outlook, SharePoint, OneDrive and Active Directory/Entra ID.
Manage incidents and service requests through the full ticket lifecycle using our ITSM platform.
Configure user accounts, permissions, MFA and device access.
Support laptops, desktops, mobile devices, printers and peripheral hardware.
Assist with Microsoft Intune device enrolment and management.
Escalate complex issues where required while ensuring users are kept informed throughout the resolution process.
Create and maintain knowledge base articles and technical documentation.
Identify recurring issues and contribute to service improvement initiatives.
Provide guidance and support to Graduate Service Desk Analysts.

About You

You'll be a proactive and customer-focused IT professional who enjoys solving problems and delivering excellent service. You take ownership of your work, communicate effectively with stakeholders and thrive in a collaborative team environment.

You'll also bring:

1–2 years' experience in an IT Service Desk or Technical Support role.
Experience supporting Microsoft Windows desktop environments.
Strong knowledge of Microsoft 365, Active Directory and Microsoft Entra ID.
Experience troubleshooting hardware, software, networking and user access issues.
Familiarity with ITSM/ticketing systems.
Excellent communication and customer service skills.
The ability to manage competing priorities and work independently.
Relevant certifications such as CompTIA A+, Microsoft MS-900 or similar (desirable).
A tertiary qualification in Information Technology or equivalent practical experience (preferred but not essential).

Why Join Fyfe?

Generous Paid parental leave.
Health and wellness allowance
Employee Assistance Program (EAP) for you and your family.
Career progression within a growing national consultancy.
Supportive, collaborative and inclusive culture where your ideas are valued.

How to apply

If you feel that now is as good a time to make a change or even want to chat about what this opportunity could mean for you, then we encourage you to apply

Please note only shortlisted candidates and those who are Australian Citizens, hold permanent residency will be contacted.

Please note, agency applications will not be accepted. Only shortlisted candidates will be contacted.

Apply Now

Refine Your Search

it service desk analyst jobs in parkside sa

IT Service Desk Technician

IT Service Desk Analyst

Enterprise Service Desk Analyst

Senior Applications Support Analyst (ERP)

Related jobs to explore

I want to receive the latest job alert for it service desk analyst in parkside sa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected