At Trident medical Centre, we are looking for a part time Medical receptionist to join our team of GPs in a fast growing modern purpose built family General Practice.
Responsibilities include:
Greet patient on arrival and on phone
Opening and closing of practice
Cover Annual and sick leave
Verify and update personal and Medicare details.
Manage patient registration, transfer of records, my Medicare enrolment and new patient forms.
Book, reschedule, and cancel appointments using Best Practice software
Manage recalls, reminders, and follow-up appointments.
Answer incoming calls and direct them appropriately.
Provide information regarding clinic services, billing, and practitioner availability.
Handle general patient inquiries and concerns.
Process payments (EFTPOS, Medicare rebates via HICAPS or online claiming
Manage private, bulk billing, Work cover , TAC and DVA claims.
Issue invoices and receipts.
Maintain accurate patient records and confidentiality
File test results and correspondence.
Prepare documents for scanning or mailing.
Send referrals, reports, and documents to specialists, hospitals, and allied health professionals.
Chase results with pathology and imaging providers.
Monitor waiting area and ensure it is clean and organised.
Manage incoming and outgoing mail, emails, and faxes.
Order office and medical supplies as required
Comply with infection control procedures.
Uphold patient confidentiality and data security.
Assist with accreditation processes
Support doctors, nurses, and other staff as needed.
Attend staff meetings and training sessions.
You must have GP and Best practice experience.
Benefits:
- Supportive and friendly team environment
- Work with a well-established professional medical practice
- Flexible and collaborative workplace culture
- Exposure to a multidisciplinary healthcare team
- Meaningful work supporting patient care and community health
Pay: $25.00 – $28.00 per hour
Work Location: In person
