In-Demand Senior customer service representative Jobs in North Sydney, Nsw

Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Health insurance
2d
Premier Customer Care Representative
FedEx AMEA —Mascot NSW
- Full-time
- Customer service
- No experience needed
- Microsoft Office
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Senior Technical Support Representative
LearnUpon —Sydney NSW
- Contract
- CRM software
- Salesforce
- Databases
- Annual leave
Junior Sales Representative
Kablamo —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Business development
- AWS
- Parental leave
- Employee assistance program
Quick Apply
4h
Principal Compliance Officer
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Administrative experience
6h
Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)
Remote —Sydney NSW
- $46,500 - $117,750 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
8h
Hyperscale Electrical Engineering Director
NEXTDC —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Electrical experience
Quick Apply
14h
National Sales Manager - Origin
STRIKEFORCE AMC —Sydney NSW
- Up to $145,000 a year
- Full-time
- Management
- Sales
- Leadership
- Employee assistance program
15h
Cargo Operations Manager
Swissport International AG —Mascot NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
19h
Customer Service Rep (2-Year Fixed Term Contract)
ZimVie Inc. —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Sydney NSW
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
1d
Sales Development Representative (Entry Level Role To Long Term Sales Career)
Business Show Media ltd —Sydney Central Business District NSW
- $55,000 - $60,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick Apply
2d
Sales Instructor / Trainer (B2B/Tech, confident with AI)
Skills Union —Sydney NSW
- Microsoft Word
- CRM software
- Management
Quick Apply
5d
Field Support Representative (12 Month Parental Leave Cover)
IDEXX —Rydalmere NSW
- Full-time
- Leadership
- Communication skills
- Time management
6d
Sr Field Service Technician
Honeywell —Sydney NSW
- Full-time
- Sales
- Administrative experience
- Electrical experience
6d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
6d
Demand Generation Sales Leader, Growth team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
8d
ANZ Field Enablement Lead, APJ Field Enablement Team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- AWS
- Presentation skills
- Bachelor's degree
8d

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senior customer service representative jobs near north sydney, nsw

Senior Customer Service Representative

Eaton -
Mascot NSW

Apply Now

Job Details

Benefits

Paid volunteer leave
On-site parking

Qualifications

SAP
Salesforce
ERP systems
Microsoft Office
Electrical experience
Computer skills
Leadership
Communication skills

Full Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Senior Customer Service Representative to join our team at Eaton. This role is responsible for supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team. You will act in a second-in-charge capacity, taking direction from the PQ Customer Service Team Leader while also contributing to key project initiatives.

In addition, the role will maintain responsibilities as a Customer Service Representative, ensuring workloads are effectively managed, service level agreements (SLAs) are met, and sales budget targets are achieved.

Key Duties:

Supporting optimal order management via telephone & emails including but not limited to purchase orders, pricing and availability, stock utilisation and customer relationship development.
Supporting Eaton's digital first strategy by leveraging and promoting our digital solutions
Work directly and collaboratively with product management, finance team, sales and supply chain teams to ensure requests are supported and resolved efficiently and to quality
Develop & demonstrate a sound knowledge of the company’s products, policies and standards and act as a subject matter expert and trainer as required
Work in a team environment to achieve all customer service SLA's and support the PQ sales team in achieving revenue goals

Supporting key account management and represent the function in meetings and forums
Liaising with warehouse, logistics and supply chain to manage stock levels and to ensure on time deliveries.
Supporting customer escalations and investigations to deliver optimal outcomes and provide insights to improve internal practices
Responsible for identifying and reporting process and quality issues to management and entering NCRs into quality systems.
Supporting with the development, training and ongoing coaching of team members to ensure sound knowledge of the company’s products and processes

Qualifications:

2-3 years' experience in the electrical or similar complex industries
Demonstrated mentoring and coaching experience and or previous leadership roles. Intermediate Computer Skills; ERP and Microsoft Office
ERP experience (SAP & Salesforce preferred)

What We Offer:

Free on-site parking
Hybrid working
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Apply Now

Refine Your Search

senior customer service representative jobs in north sydney, nsw

Senior Customer Service Representative

Senior Customer Care Representative

Premier Customer Care Representative

Senior Business Development Representative

Senior Technical Support Representative

Junior Sales Representative

Principal Compliance Officer

Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)

Hyperscale Electrical Engineering Director

National Sales Manager - Origin

Cargo Operations Manager

Customer Service Rep (2-Year Fixed Term Contract)

Senior Technical Customer Support Engineer - Australia

Sales Development Representative (Entry Level Role To Long Term Sales Career)

Sales Instructor / Trainer (B2B/Tech, confident with AI)

Field Support Representative (12 Month Parental Leave Cover)

Sr Field Service Technician

SVP Client Delivery & Regional Lead APAC

Demand Generation Sales Leader, Growth team

ANZ Field Enablement Lead, APJ Field Enablement Team

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