In-Demand Mental health technician Jobs in North Rocks, Nsw

Site Support Technician
Propeller —Sydney NSW
- Full-time
- Hybrid work
- Software troubleshooting
- CAD
- Construction experience
- Parental leave
Quick Apply
Service Technician
Nilfisk Australia Pty Ltd —Arndell Park NSW
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick Apply
Medical Laboratory Technician
NSW Health —St Leonards NSW
- $35.98 - $51.82 an hour
- Part-time
- Laboratory
- Laboratory experience
- Analysis skills
- Employee assistance program
- Gym membership
2d
Critical Environment Technician
Microsoft —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Pharmacy Assistant/Technician
NSW Health —Blacktown NSW
- Overtime
- Communication skills
- Time management
2d
Service Manager
Crown Equipment —Smithfield NSW
- Full-time
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Pharmacy Assistant/Technician
Western Sydney Local Health District —Sydney NSW
- $66,939.37 - $71,338.54 a year
- Overtime
- Communication skills
- Time management
6d
Technical and Compliance Trainer
Dormakaba Group —Moorebank NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Public speaking
2d
Biomedical Electronics Technician
Nepean Blue Mountains Local Health District —Sydney NSW
- $90,837.67 - $102,751.61 a year
- Full-time
- Engineering
- Electrical experience
- Education
- Employee assistance program
Field Service Manager
Crown Equipment —Smithfield NSW
- Full-time
- Management
- Senior Secondary Certificate of Education
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Tube Fitter
Webuild —Sydney NSW
- Power tools
- Employee assistance program
Tube Fitter - NSW
Clough —Sydney NSW
- Full-time
- Power tools
- Employee assistance program
HVAC Commissioning Technician – Sydney
D&E Air Conditioning —Sydney NSW
- HVAC
- Time management
- Employee assistance program
Maintenance | Handyperson
Funlab —North Ryde NSW
- $67,000 - $74,500 a year
- Full-time
- Computer skills
- Employee assistance program
Senior Project Manager (NSW & VIC)
Stantec —St Leonards NSW
- Part-time
- Management
- Organisational skills
- Communication skills
- Work from home
- Employee assistance program
Pharmacy Assistant/Technician Grade 1/2 - PFT - Malabar
Justice Health & Forensic Mental Health Network —Sydney NSW
- $77,771.12 - $85,248.83 a year
- Full-time
12d
State Service Sales Manager NSW/ACT
Dormakaba Group —Moorebank NSW
- Full-time
- CRM software
- Sales
- Salesforce
2d
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Commissioning Technician
Dormakaba Group —Moorebank NSW
- Full-time
- Customer service
- Electrical experience
- Construction experience
Pharmacy Assistant/Technician (Grade1/2)
NSW Health —Concord NSW
- $66,939 - $85,248 a year
- Full-time
- Administrative experience
- Education
- Manufacturing
- On-the-job training
- Parental leave
2d

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Site Support Technician

Propeller -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Parental leave

Qualifications

Software troubleshooting
CAD
Zendesk
Land surveying
Construction experience

Full Job Description

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps.

Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity.

Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of BI Group's Excellence in Customer Experience award and Inspiring Workplaces of Australasia, being recognized as a Fast Company and BuiltIn Best Place to Work. You can learn more about us on Glassdoor.

Requirements

Your Mission

As a Site Support Technician, you'll help our customers master earthwork with Propeller's cutting-edge technology. You'll be the crucial link between our innovative hardware (dirtmate, drones, and smart ground control points) and software (our cloud-based workspace) and the customers who rely on them to track, map, and measure their worksites.

You’ll be our hands-on expert, supporting field-based customers through the technical and local challenges of Propeller Hardware and Software. In the field, you'll troubleshoot DirtMate issues, guide customers through their site setup, and resolve complex technical issues on-site so they can get back to work without missing a beat. As part of the Global Customer Support Team, you'll bring this real-world perspective back to your day-to-day work—seeing the entire customer lifecycle to ensure our customers always receive the best possible experience across every interaction.

Every day will bring new challenges as you tackle hardware, technical, and software questions, providing fast and practical solutions remotely and onsite. We pride ourselves on providing fast, practical, and effective support, and we're looking for someone who shares that commitment.

Your Responsibilities

Onsite Installation & Support: Install and troubleshoot DirtMate and Propeller products on machines at customer worksites, including on-site DirtMate hardware training and virtual installation. You will travel out to worksites to provide ongoing support and training, and flying drones as needed.
Customer Support: Deliver high-quality technical support for both hardware and software issues, managing inbound cases through to resolution or escalation across a wide range of complexity. On top of onsite installation and support, you will also support customers via phone and email channels.
Subject Matter Expertise: Be the go-to subject-matter expert on DirtMate, drone surveys and ground control points (GCPs) — you’ll know how to use them, troubleshoot them, and fix them. You will diagnose and recommend changes to data-capture practices and photogrammetry issues (such as holes in datasets or blurry orthomosaic imagery).
Platform Knowledge: Troubleshoot customer datasets to identify the root cause of errors or discrepancies, and support design files, pre-processed data, and CAD files imported into or exported from Propeller.
Cross-Functional Collaboration: Work closely with Customer Success Managers and other stakeholders to ensure a positive, consistent experience from onboarding through renewal.
Internal Partnership: Partner with Customer Success, Sales, Geospatial Solutions, Product & Engineering, and Logistics to escalate issues, share insights, and improve the customer experience.

This role is required to do 4 in-office days per week (including a site day), with flexibility to travel out to customer sites in Australia.

Your Skills

Technical & hands-on background: 2+ years in a highly technical, customer-facing role, ideally on earthwork environments with machinery and equipment (e.g. construction, mining, or similar); a fixer/DIY mindset with genuine comfort doing site and field work.
Technical Troubleshooting: Proven experience with troubleshooting and resolving technical problems in hardware and software environments, from simple fixes to complex, multi-layered problems.
Hospitality Mindset: You possess and consistently demonstrate a hospitality mindset when working with customers: you go above-and-beyond to ensure customers are cared for, you take ownership of problems and display empathy in all interactions.
Communication: Highly articulate. You take ownership, show empathy, and can explain technical solutions clearly to both beginners and experts.
Surveying know-how: Familiarity with surveying equipment (total stations, rovers, etc.) and in-field surveying practices.
Adaptability: Ability to pick-up new technology fast and thrive in a process-oriented but quickly evolving and flexible environment.
Data Driven: You’re data-driven with a bias towards action, and you’re not afraid to get your hands dirty in support of our customers.

Nice-to-haves

Familiarity with drones, GIS, photogrammetry, or aerial data capture.
Knowledge of the construction, mining, or landfill industries.
Prior experience using Zendesk or another support ticketing platform.
Have a remote pilot license (Operator Accreditation Certificate).

Benefits

Employee share options
Professional development budget and leave
The opportunity to take part in our mentorship program
Mental health resources
Monthly telephone and/or internet allowance
Paid primary & secondary parental leave policies
Hybrid work arrangements and WFH equipment provided

Quick Apply

Refine Your Search

mental health technician jobs in north rocks, nsw

Site Support Technician

Service Technician

Medical Laboratory Technician

Critical Environment Technician

Pharmacy Assistant/Technician

Service Manager

Pharmacy Assistant/Technician

Technical and Compliance Trainer

Biomedical Electronics Technician

Field Service Manager

Tube Fitter

Tube Fitter - NSW

HVAC Commissioning Technician – Sydney

Maintenance | Handyperson

Senior Project Manager (NSW & VIC)

Pharmacy Assistant/Technician Grade 1/2 - PFT - Malabar

State Service Sales Manager NSW/ACT

Snr Critical Environment Technician

Commissioning Technician

Pharmacy Assistant/Technician (Grade1/2)

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