In-Demand Chat support remote Jobs in North Melbourne Vic

Service Desk Analyst
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $5,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Experience Specialist (Voice Team)
Amber Electric —Melbourne VIC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- AI
- Annual leave
- Work from home
Quick Apply
2d
Student Enrolment Advisor
Keypath Education —Melbourne VIC
- Full-time
- Remote
- Sales
- Master's degree
- Communication skills
- Work from home
Sr Analyst
HCLTech —Melbourne VIC
Business Development Manager (Remote)
Geotab —Melbourne VIC
- Hybrid work
- Google Suite
- Management
- Sales
Quick Apply
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply
Senior Analyst - English, Arabic, Microsoft Windows
HCLTech —Melbourne VIC
- Customer service
- English
- Communication skills
Associate Photographer
CoStar Group —Melbourne VIC
- Weekend availability
- Microsoft Office
- No degree
- Outdoor work
Associate Photographer
Domain Group —Cremorne VIC
- Weekend availability
- Microsoft Office
- No degree
- Outdoor work
Software Support Specialist
AEM-OA —Melbourne VIC
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Asset Finance Broker
Ausloans —Melbourne VIC
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- Sales
- Finance
- Communication skills
- Work from home
Quick Apply
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Machine Learning Engineer / Applied Scientist
Up —Melbourne VIC
- $125,000 - $170,000 a year
- Hybrid work
- Doctoral degree
- Data analysis skills
- Research
- Employee assistance program
Enterprise Agreement Specialist
Hewlett Packard Enterprise —Melbourne VIC
- Full-time
- Management
- Sales
- Education
- Work from home
Business Development Manager
Amber Electric —Melbourne VIC
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Marketing
- Annual leave
- Work from home
Quick Apply
AI Enablement Lead
Bellroy —Collingwood VIC
- Full-time
- Remote
- APIs
- AI
4d
Occupational Therapist
Transform Life —West Melbourne VIC
- $70 an hour
- Part-time
- Remote
- Private practice
- Travel reimbursement
- Work from home
Self employed Installer - Professional Contractor
4Ddoors —Melbourne VIC
- Full-time
- Customer service
Speech Pathologist
Early Start Australia —Preston VIC
- Full-time
- Clinic
- First Aid Certification
- Organisational skills
- Annual leave
Quick Apply
Technical Executive, Water
WSP —Melbourne VIC
- Writing skills
- Engineering
- Leadership
- Employee stock purchase plan
- Parental leave

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chat support remote jobs near north melbourne vic

Service Desk Analyst

TasmanShield IT Systems Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
From $5,000 a month
1 day ago

Benefits

Visa sponsorship
Housing allowance
Health insurance
Dental insurance
Annual leave
Parental leave
Vision insurance
Maternity leave
Childcare assistance
Life insurance
Referral program

Qualifications

ITIL Foundation
ITIL Certification
Customer service
IT support
Communication skills
CompTIA A+
Help desk

Full Job Description

Service Desk Analyst

Employment Type: Full-Time
Monthly Salary: AUD $5,000 - $6,500 (depending on experience)

About the Role

We are looking for a motivated and customer-focused Service Desk Analyst to join our IT team. In this role, you will provide first-level technical support, troubleshoot hardware and software issues, and ensure timely resolution of IT service requests while delivering excellent customer service.

Key Responsibilities

Provide first-line technical support via phone, email, chat, and remote support tools.
Diagnose and resolve hardware, software, network, and application issues.
Log, prioritize, and manage incidents and service requests using a ticketing system.
Escalate complex issues to second- or third-level support teams when required.
Install, configure, and maintain desktops, laptops, printers, and mobile devices.
Support Microsoft 365, Active Directory, password resets, and user account management.
Maintain accurate documentation of incidents, resolutions, and knowledge base articles.
Meet service level agreements (SLAs) and contribute to continuous service improvement.

Requirements

Previous experience in a Service Desk, Help Desk, or IT Support role.
Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, and basic networking.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to prioritize tasks and work effectively in a fast-paced environment.
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications are an advantage.

What We Offer

Competitive monthly salary of AUD $5,000 – $6,500, based on experience.
Professional development and certification support.
Opportunities for career growth.
Collaborative and supportive work environment.
Employee benefits and paid leave.

Apply Today

If you're passionate about technology and enjoy helping people solve technical challenges, we'd love to hear from you. Apply now by submitting your resume and a cover letter outlining your experience and why you're the right fit for this role. We look forward to welcoming you to our team!

Pay: From $5,000.00 per month

Benefits:

Childcare assistance
Dental insurance
Health insurance
Housing allowance
Life insurance
Maternity leave
Parental leave
Referral program
Visa sponsorship
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

chat support remote jobs in north melbourne vic

Service Desk Analyst

Customer Experience Specialist (Voice Team)

Student Enrolment Advisor

Sr Analyst

Business Development Manager (Remote)

Service Desk / Onsite Engineer (MSP)

Senior Analyst - English, Arabic, Microsoft Windows

Associate Photographer

Associate Photographer

Software Support Specialist

Asset Finance Broker

Senior Service Desk / Onsite Engineer (MSP)

Machine Learning Engineer / Applied Scientist

Enterprise Agreement Specialist

Business Development Manager

AI Enablement Lead

Occupational Therapist

Self employed Installer - Professional Contractor

Speech Pathologist

Technical Executive, Water

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