In-Demand Customer service manager Jobs in Newcastle, Nsw

Business Development Manager - NDIS Disability Services
YOUR WAY LIVING SUPPORT SERVICES —Edgeworth NSW
- $95,000 - $120,000 a year
- Part-time
- Hybrid work
- Management
- Sales
- Microsoft Office
- Travel reimbursement
- Work from home
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Newcastle NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Resource Monitoring Officer
TAFE NSW —Lake Macquarie NSW
- $116,219 - $125,157 a year
- Temporary
- Customer service
- Business
7d
Customer Development Manager NAPA - Newcastle
NAPA —Broadmeadow NSW
- Full-time
- CRM software
- Sales
- Business development
- Parental leave
Quick Apply
13d
Continuous Improvement Specialist
TAFE NSW —Lake Macquarie NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Agile
13d
Leasey Sales Executive
Beevo Pty Ltd —Newcastle NSW
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
Quick Apply
6d
Office Manager
SYSTRA —Newcastle NSW
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Workplace Adjustment Officer - Disability Targeted
TAFE NSW —Lake Macquarie NSW
- $97,771 - $105,290 a year
- Full-time
- Administrative experience
- Associate degree
10d
Customer Service Representative
OSS MARITIME GROUP —Sandgate NSW
- $60,000 - $70,000 a year
- Full-time
- Microsoft Office
- In-person
- Marketing
Quick Apply
2d
Guest Experience Officer - Lake Macquarie Holiday Park
Ingenia Communities —Lake Macquarie NSW
- Remote
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Service Manager - Lindsay Gardens
Uniting —Hamilton NSW
- Full-time
- Management
8d
Regional Branch Manager
Cummins Inc. —Newcastle NSW
- Business development
- Health insurance
- Parental leave
Service Manager - Lindsay Gardens
Uniting NSW.ACT —Hamilton NSW
- Up to $18,550 a year
- Full-time
- Management
8d
Branch Manager
Velocity Truck Centre —Newcastle NSW
- Full-time
- Budgeting
- Leadership
4h
Business Systems Support Specialist
TAFE NSW —Lake Macquarie NSW
- $116,219 - $125,157 a year
- Full-time
- Agile
8d
Cluster Manager NSW - Central Coast and Newcastle
JD Sports Australia & New Zealand —Charlestown NSW
- Leadership
- Parental leave
- Employee assistance program
Talent Acquisition Officer
TAFE NSW —Lake Macquarie NSW
- $80,246 - $88,576 a year
- Temporary
- Recruiting
9d
Employment Advocate - Disability Targeted
TAFE NSW —Lake Macquarie NSW
- $107,921 - $113,385 a year
- Full-time
- Human resources
10d
Assistant Manager
AccorHotel —Newcastle NSW
- Full-time
- Management
- Customer service
- Analysis skills
Quick Apply
1d
Assistant Restaurant Manager
Guzman y Gomez —Tighes Hill NSW
- $60,000 - $70,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
13d

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Business Development Manager - NDIS Disability Services

YOUR WAY LIVING SUPPORT SERVICES
Edgeworth NSW

Quick Apply

Job Details

Part-time | Full-time
$95,000 - $120,000 a year

Benefits

Travel reimbursement
Work from home
Professional development assistance

Qualifications

Management
Sales
Sales management
Microsoft Office
Business development
Driver Licence
Working with Children Check
Communication skills

Full Job Description

About Your Way Living

Your Way Living Support Services is a registered NDIS provider based in Edgeworth, supporting participants across Newcastle, Lake Macquarie, the Hunter and the Central Coast. We deliver Supported Independent Living (SIL), assistance with daily living, community access and support coordination, built around what each participant actually wants rather than a template.

We are small, we move quickly and we are growing. This is a chance to own the growth function of a provider rather than be one voice in a large business development team.

About the role

We are looking for an experienced Business Development Manager to grow our participant base by building genuine referral relationships across Newcastle, Lake Macquarie and the Central Coast. You will own the pipeline end to end, from the first coffee with a Support Coordinator through to a signed service agreement and a well matched support worker. You will report directly to the Managing Director.

Available as a full time or part time role, 24 to 38 hours per week, for the right person.

What you will be doing

- Building and maintaining referral relationships with Support Coordinators, Plan Managers, Local Area Coordinators, allied health professionals, hospital discharge planners, SIL and SDA providers and community organisations

- Generating enquiries and converting them into participant onboardings, owning the full cycle from first contact to signed service agreement

- Representing Your Way Living at expos, networking events, provider forums and community events across Newcastle, Lake Macquarie and the Central Coast

- Recording every contact, enquiry and conversion in our CRM so the pipeline is always visible

- Tracking local market activity, referral trends and competitor offerings, and reporting on pipeline and growth against agreed targets

- Working with our operations team so new participants are onboarded properly and matched with the right support workers

- Contributing to marketing, including social media, flyers, provider packs and community campaigns

What you will bring

- Minimum 1 to 2 years experience in business development, NDIS service management or partnerships within the NDIS, disability, aged care, allied health or community services sector. This is essential

- Working knowledge of the NDIS, including plan types, funding categories and the roles Support Coordinators and Plan Managers play

- A demonstrated ability to build a referral network in the Hunter or Central Coast

- Confidence starting conversations cold and building trust quickly with a wide range of people

- Self direction and organisation. You can plan your own week, manage competing priorities and own a target without being chased

- Strong written and verbal communication. You can write a clear provider pack and hold a room at a networking event

- Comfort with CRM systems, Microsoft Office and Google Workspace

Mandatory requirements

- NDIS Worker Screening Check, current or willingness to obtain before commencement

- NSW Working With Children Check

- Current NSW driver licence, own reliable vehicle and comprehensive insurance

- Right to work in Australia

What we offer

- 95,000 to 120,000 dollars per year plus superannuation, pro rata for part time

- Travel reimbursement for work related travel

- Flexible working, a mix of home, office and on the road

- Professional development support

- A direct line to the Managing Director. Your ideas get actioned, not filed

- Real autonomy over how you build the territory across the Hunter and Central Coast

How to apply

Apply with your resume and a short cover letter telling us which referral networks you already hold in the Hunter or Central Coast, and one relationship you have built from cold contact through to consistent referrals.

Your Way Living Support Services is an equal opportunity employer. We welcome applications from people with disability, Aboriginal and Torres Strait Islander people, and people from culturally and linguistically diverse backgrounds.

Pay: $95,000.00 – $120,000.00 per year

Benefits:

Professional development assistance
Travel reimbursement
Work from home

Experience:

NDIS or disability sector: 1 year (Required)
Business development: 2 years (Preferred)

Licence/Certification:

NSW Driver Licence (Required)
NDIS Worker Screening Check (Preferred)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Edgeworth NSW 2285

Quick Apply

Refine Your Search

customer service manager jobs in newcastle, nsw

Business Development Manager - NDIS Disability Services

Entry Level Solar Sales Representative

Resource Monitoring Officer

Customer Development Manager NAPA - Newcastle

Continuous Improvement Specialist

Leasey Sales Executive

Office Manager

Workplace Adjustment Officer - Disability Targeted

Customer Service Representative

Guest Experience Officer - Lake Macquarie Holiday Park

Service Manager - Lindsay Gardens

Regional Branch Manager

Service Manager - Lindsay Gardens

Branch Manager

Business Systems Support Specialist

Cluster Manager NSW - Central Coast and Newcastle

Talent Acquisition Officer

Employment Advocate - Disability Targeted

Assistant Manager

Assistant Restaurant Manager

I want to receive the latest job alert for customer service manager in newcastle, nsw

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