In-Demand Service desk engineer Jobs in New South Wales

Senior Service Desk / Onsite Engineer (MSP)
VISITS —Sydney NSW
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Management
- SharePoint
- Work from home
Quick Apply
Help Desk Engineer
Leidos —Wollongong NSW
- Full-time
- Administrative experience
- No degree
- Leadership
- Annual leave
Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
4d
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
Service Desk Coordinator - All IT Services
Lyra Technology Group —Brookvale NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick Apply
10d
IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
7d
Technical Support Engineer
Intercom —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Communication skills
- Office experience
- Health insurance
- Annual leave
IT Operations Engineer
I-MED Radiology Network —Sydney NSW
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- No degree
- Annual leave
- Employee discount
Quick Apply
IT Helpdesk Engineer
Civica —Sydney NSW
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
- Work from home
Quick Apply
8d
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
Desktop Support Engineer
Link Group —Sydney NSW
- Contract
- Azure
- Administrative experience
- Communication skills
3d
IT Roles - Expression of Interest
Platinum Technology —Norwest NSW
- Full-time
- Azure
Quick Apply
Front Office Software Engineer
HTC Global Services Aus Pty Ltd —Sydney NSW
- $45 - $60 an hour
- Full-time
- Master's degree
- In-person
- AI
- Health insurance
Quick Apply
11d
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
3d
National Operations Centre Engineer
I-MED Radiology Network —New South Wales
- Full-time
- Customer service
- No degree
- Annual leave
- Employee discount
Field Service Engineer, Level 2 - All IT Services
Lyra Technology Group —Brookvale NSW
- Full-time
- Azure
- Office
- Communication skills
- Travel reimbursement
Quick Apply
Machinery Lubrication Technician
Mas Vee Digital —New South Wales
- $60,000 - $140,000 a year
- Part-time
- Hybrid work
- Maintenance
- In-person
- Manufacturing
- Relocation assistance
- Health insurance
Quick Apply
3d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
IT Support Engineer - Fixed Term Contract
Volkswagen Financial Services Australia —Chullora NSW
- Contract
- Microsoft Outlook
- Microsoft Office
- IT
14d
CCLHD - Integration Engineer - Biomedical
Central Coast Local Health District —Gosford NSW
- $128,143 - $140,954 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
- Relocation assistance
- Parental leave
9d

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Senior Service Desk / Onsite Engineer (MSP)

VISITS -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Work from home
Opportunities for promotion

Qualifications

Microsoft Outlook
Management
Driver Licence
Staff training
SharePoint
AI
Communication skills
Intune
Time management
Identity & access management

Full Job Description

Join a Service Desk where your impact on customers actually matters
Work across real client environments (not repetitive internal IT)
Grow your Microsoft 365 and modern workplace skills in a supportive team

At VISITS, you'll support a diverse range of clients, engage with the latest technologies and grow your skills and career, working with a team that values collaboration, growth and delivering meaningful outcomes - not just closing tickets.

Your Role

As part of the National Service Desk, provide technical support to a wide range of businesses with support requests coming via chat, phone, email and our portal.
Support technologies including computers and devices, operating systems (mostly Microsoft) and applications, Microsoft 365, identity management, security products, Teams and Teams Phone etc.
Deliver support via a mix of remote and onsite support at client sites.
Be involved in the delivery of broader services including changes and projects

The VISITS' difference

Like many MSPs, we handle incidents and service requests across a broad range of technologies. But at VISITS, our culture goes further — we're passionate about helping clients use technology to enable their success.

At the forefront of our culture is considering the human impact of IT services. Incidents represent clients who cannot perform their work (not just something that has broken). New software features are an opportunity for clients to work smarter (not just a new system needing support).

Your Technical and Professional Skills

Working Experience

It's highly desirable that you have worked at another MSP, where you've learnt to be adaptable working across multiple client environments.

Generally, our hires in this position have at least 2 years' experience in similar roles, however, we will consider people with less experience if you're a fast up-and-comer. Ongoing training is provided to all staff, regardless of experience.

Technical

You must have good technical skills and experience in the following:

Windows 11
Management of endpoints, including deployment via Autopilot and management via Intune
Support for M365 applications and services including Outlook, Teams, SharePoint, OneDrive for Business and office productivity tools.
EntraID for identity and access management including MFA and conditional access
Cyber security tools

It would be helpful if you have experience with:

Teams Phone and meeting room technologies
Supporting clients with AI tools
Some/all of our technology stack, including HaloPSA, NinjaRMM, Rewst and ITGlue

Recognised certifications form an important part of our commitment to professional excellence and client confidence. Applicants are expected to hold relevant Microsoft Certifications, or to be actively working towards them. Should you not currently hold the M365 Certified Endpoint Administrator Associate (MD-102) certification, we would anticipate its completion within the first four months of employment and will provide the necessary support to achieve this.

Professional

If you're passionate about customer service and love building strong relationships, you'll thrive in this role. Here's what you'll bring:

Outstanding verbal and written communication skills with the confidence to engage all levels of a business
A passion for customer service with a high degree of patience and empathy
An excellent understanding of service desk processes
Solid problem solving and critical thinking skills
Excellent time management skills
Ability to work collaboratively as part of a team or on your own
Reliability and dependability, taking ownership of anything that comes your way
Commitment to ongoing professional development and training

About VISITS

We're a national Managed IT and Cyber Security Services Provider with our head office in South Melbourne, Victoria and teams throughout Australia.

Our clients are mid-sized and growing small organisations – including listed companies, professional services firms and NFPs – who want more than just IT support. They stay with us because we deliver exceptional business outcomes and standout customer experiences. And we're growing fast!

Our technical team are respected, capable and growing. We only hire the best people who share our passion and values.

Your Perks and Benefits

As part of a friendly and collaborative team, you'll enjoy:

Majority of your time will be based onsite at client sites in the Sydney CBD or Eastern suburbs with some flexibility to work from home.
Above average remuneration.
Personalised professional development plan with opportunities for career progression.
Access to novated leasing, IT equipment and home NBN at cost price, discounted shopping and movie vouchers.

Employment Specifics

This is a full-time, permanent role.

Due to the nature of IT work, the position will involve some occasional after-hours and weekend work. Participation in an after-hours support roster will be also be required.

You must:

Have an Australian driver's licence
Be an Australian Citizen/Permanent Resident
Agree to complete a Criminal History Clearance Check and a security background check.

Remuneration will be negotiated based on your experience and qualifications.

Direct applications only - we are not engaging recruitment agencies for this role.

Please note that we will only be contacting applicants that have been shortlisted.

Quick Apply

Refine Your Search

service desk engineer jobs in new south wales

Senior Service Desk / Onsite Engineer (MSP)

Help Desk Engineer

Service Delivery Manager - Onsite

Level 3 Service Desk Engineer

Service Desk Coordinator - All IT Services

IT Service Desk Engineer, Level 1 - Secom

Technical Support Engineer

IT Operations Engineer

IT Helpdesk Engineer

System Administrator 2 - Sydney, Australia

Desktop Support Engineer

IT Roles - Expression of Interest

Front Office Software Engineer

IT Desktop Support Engineer

National Operations Centre Engineer

Field Service Engineer, Level 2 - All IT Services

Machinery Lubrication Technician

IT & Workplace Support Engineers (Multiple Opportunities Available)

IT Support Engineer - Fixed Term Contract

CCLHD - Integration Engineer - Biomedical

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