In-Demand Business support specialist Jobs in New South Wales

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
6d
Onboarding Specialist
INNERGY —Sydney NSW
- Full-time
- Remote
- ERP systems
- Manufacturing
- Communication skills
Quick Apply
Business Development Manager / Lead Generation Specialist
Rytaid Services —Sydney NSW
- $80,000 - $120,000 a year
- Contract
- Management
- Customer service
- Business development
Quick Apply
Business Systems Support Specialist
TAFE NSW —Wollongong NSW
- $131,911 - $142,056 a year
- Full-time
- Agile
17h
Payroll Specialist - Part time (Hybrid)
Men's Health Clinic —New South Wales
- $43,868 a year
- Part-time
- Hybrid work
- Microsoft Office
- Data entry
- Organisational skills
Quick Apply
7d
Rent Solutions Specialist
Argyle Housing —Goulburn NSW
- Full-time
- Office experience
Quick Apply
Product Support Specialist - NSW
Payload Industries Pty Ltd —Muswellbrook NSW
- $140,000 - $160,000 a year
- Full-time
- ERP systems
- Maintenance
- Microsoft Office
Assistant Manager
PKF Australia —Port Stephens NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Solutions Specialist
Pepper —New South Wales
- Full-time
- Hybrid work
- Negotiation
- Parental leave
- Gym membership
Customer Support Specialist
Tyro Payments —Sydney NSW
- Rotating roster
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Work from home
5d
Business Analyst
TAFE NSW —Tamworth NSW
- $116,219 - $125,157 a year
- Full-time
8d
Entry Level Solar Sales Representative
Smart Energy Group —Newcastle NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Entry Level Solar Representative - Telesales
Smart Energy Group —Ballina NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
International Sales Support Specialist
MillerKnoll —Surry Hills NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Continuous Improvement Specialist
TAFE NSW —Tamworth NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Agile
4d
EUC Specialist
Pyramid Global Technologies —New South Wales
- Azure
- Microsoft Outlook
- Microsoft Office
Application Specialist
BGIS —Sydney NSW
- $120,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral program
Casual Administration/Customer Service Officer
Glen Innes Severn Council —Glen Innes NSW
- $30.83 an hour
- Call employer
- Casual pool
- Customer service
- Administrative experience

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
6 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

business support specialist jobs in new south wales

Operations Manager - NDIS Service Provider

Onboarding Specialist

Business Development Manager / Lead Generation Specialist

Business Systems Support Specialist

Payroll Specialist - Part time (Hybrid)

Rent Solutions Specialist

Product Support Specialist - NSW

Assistant Manager

Customer Solutions Specialist

Customer Support Specialist

Business Analyst

Entry Level Solar Sales Representative

Entry Level Solar Representative - Telesales

Entry Level Solar Representative - Tele Sales

International Sales Support Specialist

Case Manager

Continuous Improvement Specialist

EUC Specialist

Application Specialist

Casual Administration/Customer Service Officer

I want to receive the latest job alert for business support specialist in new south wales

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