In-Demand Work from home no calls Jobs in Melbourne Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Care Consultants
BizCover —Melbourne VIC
- $58,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Communication skills
- Work from home
Quick Apply
Guest Services - Switchboard Operator | Part Time
AccorHotel —Melbourne VIC
- $27.08 - $40.62 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance program
Quick Apply
Casual Recruitment Coordinator
Dyson Group —Bundoora VIC
- Monday to Friday
- Remote
- Administrative experience
- Recruiting
- Organisational skills
- Work from home
Quick Apply
Customer Service Consultant
Bank of Queensland —Melbourne VIC
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Response Officer - Non Shiftwork
Origin Energy —Melbourne VIC
- $67,185 a year
- 8 hour shift
- In-person
- Communication skills
Student Enrolment Advisor
Keypath Education —Melbourne VIC
- Full-time
- Remote
- Sales
- Master's degree
- Communication skills
- Work from home
GRADUATES - Come help a robot make people smile.
Andromeda Robotics —Melbourne VIC
- Monday to Friday
- Public speaking
Quick Apply
6d
Retail Sales Assistant - Mentone
Pillow Talk Australia —Mentone VIC
- $27.81 - $34.76 a year
- Part-time
Quick Apply
13d
Private Tutor
Launch Tutoring —Dingley Village VIC
- $30 - $40 an hour
- Contract
- Administrative experience
- Senior Secondary Certificate of Education
- In-person
Quick Apply
14d
Customer Experience Specialist (Voice Team)
Amber Electric —Melbourne VIC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- AI
- Annual leave
- Work from home
Quick Apply
8d
Casual Robot Companion Facilitator - Metro Based
Andromeda Robotics —South Melbourne VIC
- Contract
- Public speaking
- Communication skills
Quick Apply
Administration Officer
Aeralife —Epping VIC
- Full-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
- Employee discount
13d
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Hybrid work
- Customer service
- Parental leave
8d
Medical Receptionist
Avant —Box Hill VIC
- Full-time
- Customer service
- Medical office experience
- Administrative experience
- Employee assistance program
16h
Insurance & Claims Consultant
Link Group —Docklands VIC
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Sales Associate - Halcyon Greenhaven
Stockland —Greater Melbourne VIC
- Full-time
- CRM software
- Sales
- Customer service
Field Research Officer - VIC - Melbourne
Roy Morgan —Craigieburn VIC
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Personal Trainer Opportunity - Brunswick East - Leads and No Rent
Jamie Fitness —Brunswick East VIC
- $40.17 - $55.00 an hour
- Sales
- First Aid Certification
- In-person
- Gym membership
Quick Apply
11d

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Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

work from home no calls jobs in melbourne vic

Customer Contact Officer

Customer Care Consultants

Guest Services - Switchboard Operator | Part Time

Casual Recruitment Coordinator

Customer Service Consultant

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Response Officer - Non Shiftwork

Student Enrolment Advisor

GRADUATES - Come help a robot make people smile.

Retail Sales Assistant - Mentone

Private Tutor

Customer Experience Specialist (Voice Team)

Casual Robot Companion Facilitator - Metro Based

Administration Officer

Client Service Consultant

Medical Receptionist

Insurance & Claims Consultant

Sales Associate - Halcyon Greenhaven

Field Research Officer - VIC - Melbourne

Personal Trainer Opportunity - Brunswick East - Leads and No Rent

I want to receive the latest job alert for work from home no calls in melbourne vic

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