In-Demand Technical support occupations Jobs in Melbourne, Vic

Training and Support Officer
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
8d
Support Analyst, Enterprise Technology
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Computer Science
- Bachelor's degree
- Recruiting
7d
Project Officer, Data and Analytics
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
7d
Project Officer Education & Public Programs
Magistrates Court —Melbourne Northern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Public speaking
- Microsoft Office
- Communication skills
5d
Project Officer, Health Regulator / Regulatory Reform and Policy
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
1d
Technical Support Analyst, Digital Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- No degree
- Recruiting
1d
Water Monitoring Coordinator
Department of Energy, Environment and Climate Action —Melbourne VIC
- $100,894 - $114,476 a year
- Weekend availability
- Hybrid work
- Management
- Organisational skills
- Communication skills
5h
Systems Administrator, Digital Health
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Recruiting
8d
Reporting Analyst, Strategy & Insights
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
9d
Youth Justice Bail After Hours Service Worker
Department of Justice and Community Safety —Melbourne Northern Suburbs VIC
- $97,429 - $109,593 a year
- Weekend availability
- Patient monitoring
- Case management
8d
Policy Adviser, Health Regulator/Regulatory reform and policy
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
8d
RTO Assessment Portal Coordinator
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
- Management
- Administrative experience
7d
Rolling Stock Analyst
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Excel
- Management
- Maintenance
8d
Governance and Coordination Officer
Department of Energy, Environment and Climate Action —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
1d
Operational Response Lead
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
6d
Surveillance Officer Network Service Changes
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Construction
9d
ASSOCIATE - WORKPLACE SERVICES
Coforge Ltd. —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- In-person
Finance Officer, Budget and Intergovernmental Relations / Portfolio Funding Assurance
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
7d
Strategic Research Advisor
Building and Plumbing Commission —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Research
13d
Senior Project Officer - Bushfire Inquiries
Department of Energy, Environment and Climate Action —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Management
5d

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technical support occupations jobs near melbourne, vic

Training and Support Officer

Department of Education -
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
8 days ago

Qualifications

Certificate IV
Administrative experience
Analysis skills
Driver Licence
Organisational skills
Working with Children Check
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: Education and training

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/FPIS/1933992

We're looking for a motivated and customer-focused Training & Support Officer to join our collaborative statewide team. This is an exciting opportunity for someone who enjoys working with people, solving problems, and making a tangible difference to how schools use technology.

About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division

The School Digital Services team plays a vital role in delivering IT services, managing school systems, and leading major government-funded digital initiatives that shape the future of education across Victoria.

About the Role

We're looking for a motivated and customer-focused Training & Support Officer to join our collaborative statewide team.

In this role you'll help build the capability of Victorian government schools by delivering high-quality training, advice and support for the Department's administrative systems, including Student Insight, CASES21 and eduPay. You'll work with a broad range of stakeholders to develop engaging learning resources, deliver professional learning programs, provide operational support, and contribute to initiatives that improve customer experience and service delivery.

This is an exciting opportunity for someone who enjoys working with people, solving problems, and making a tangible difference to how schools use technology.

As a Training & Support Officer you will:

Deliver engaging face-to-face, virtual and blended training programs for Department administrative systems.
Develop, review and maintain contemporary learning resources, user guides and support documentation.
Provide high-quality advice, guidance and operational support to school and corporate staff.
Build productive relationships with schools, regional offices, corporate stakeholders and system owners.
Support the operation of the Department's Information Technology Training Centres (ITTCs).
Contribute to system implementations, business improvement initiatives and organisational change activities.
Analyse customer feedback and service information to identify opportunities for continuous improvement.
Work collaboratively within a geographically dispersed statewide team to deliver consistent, high-quality customer service.

Attributes

You'll be someone who enjoys helping others succeed and can translate technical or business information into practical learning experiences.

You'll bring:

Experience delivering training, learning or support services in a customer-focused environment.
Excellent interpersonal, communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Well-developed problem-solving and analytical skills.
Experience developing training resources or user documentation.
A collaborative approach and commitment to continuous improvement.
Experience working with enterprise business systems or digital platforms.
The ability to quickly build knowledge of Department administrative systems and business processes.

Experience within education, government or other large organisations will be highly regarded.

Qualifications

Essential

Current Employee Working with Children Check.

Desirable

Certificate IV in Training and Assessment (TAE40122 or equivalent).
Current Victorian Driver Licence.

How to apply

To be considered for this position, please submit your Resume, a Cover Letter (max. 2 pages), and your responses to the Key Selection Criteria (KSC), highlighting your skills, relevant experience, and what makes you the right fit for this role.

For more details regarding this position please see attached role statements.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Mike Pursell – Lead, Training & Support via (03) 7022 0677 or [email protected].

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 14th July 2026

Applications close Tuesday 14 July 2026 at 11.59pm

Posted

30 June 2026

Apply Now

Refine Your Search

technical support occupations jobs in melbourne, vic

Training and Support Officer

Support Analyst, Enterprise Technology

Project Officer, Data and Analytics

Project Officer Education & Public Programs

Project Officer, Health Regulator / Regulatory Reform and Policy

Technical Support Analyst, Digital Health

Water Monitoring Coordinator

Systems Administrator, Digital Health

Reporting Analyst, Strategy & Insights

Youth Justice Bail After Hours Service Worker

Policy Adviser, Health Regulator/Regulatory reform and policy

RTO Assessment Portal Coordinator

Rolling Stock Analyst

Governance and Coordination Officer

Operational Response Lead

Surveillance Officer Network Service Changes

ASSOCIATE - WORKPLACE SERVICES

Finance Officer, Budget and Intergovernmental Relations / Portfolio Funding Assurance

Strategic Research Advisor

Senior Project Officer - Bushfire Inquiries

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