In-Demand Servicenow developer Jobs in Melbourne, Vic

ServiceNow Developer (CSM)
Duxxel Pty Ltd —Melbourne VIC
- From $120,000 a year
- Contract
- Hybrid work
- Management
- CAD
- Customer service
Quick Apply
ServiceNow Developer
Accenture —Melbourne VIC
- Full-time
- CAD
- APIs
- Communication skills
- Parental leave
ServiceNow Engineer/Developer/Architect (AU Citizen only)
Accenture —Melbourne VIC
- Full-time
- Scripting
- Agile
- Communication skills
Senior ServiceNow Solution Developer
Tata Consultancy Services —Melbourne VIC
- SharePoint
- APIs
Senior Test Analyst (Two Days Per Week)
National Health and Medical Research Council —Melbourne VIC
- $89,489 - $96,829 a year
- Part-time
- Azure
- DevOps
- Research
- Parental leave
9d
Service Manager, Asset Information Management System (AIMS)
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Leadership
12d
ServiceNow Engineer, 12 month FTC
Rest —Melbourne VIC
- Full-time
- Hybrid work
- CAD
- APIs
- Agile
- Parental leave
Quick Apply
12d
Computer Network and Systems Engineer
Impulse Retailing Pty Ltd —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Engineering
Quick Apply
ServiceNow ITOM
Infosys —Melbourne VIC
- $150,742 - $171,215 a year
- Azure
- DevOps
- AWS
- Health insurance
- Parental leave
Test Analyst
Conduent Victoria Ticketing System Pty Ltd —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
Technology and Operations Centre Referrals
Accenture —Melbourne VIC
- Full-time
- On-the-job training
- Parental leave
Service Manager, Asset Information Management System (AIMS)
Department of Education —Melbourne City Centre VIC
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Leadership
12d
ServiceNow GRC Architect
Tata Consultancy Services —Melbourne VIC
- Administrative experience
- APIs
Salesforce Technical Lead (Support) - FSC / Financial Services
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Management
- Salesforce
- Master's degree
- Health insurance
- Parental leave
6d
Senior Gemini Platform Engineer
Accenture —Melbourne VIC
- Full-time
- Management
- ERP systems
- SQL
Process Specialist - Service Now Engineer
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Computer Science
- CAD
- Master's degree
- Health insurance
- Parental leave

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servicenow developer jobs near melbourne, vic

ServiceNow Developer (CSM)

Duxxel Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Contract
From $120,000 a year

Qualifications

Knowledge management
Data modelling
Management
RESTful API
CAD
Customer service
Analysis skills
REST
Scripting
APIs
ServiceNow
Agile
Web services
AI
Communication skills

Full Job Description

Role Summary

We are seeking an experienced ServiceNow Developer with expertise in Customer Service Management (CSM) to design, develop, configure, and support ServiceNow solutions that enhance customer support operations and service delivery. The ideal candidate will have strong hands-on experience with the ServiceNow CSM module, platform development, integrations, workflows, and customization while following ServiceNow best practices.

Key Responsibilities

Design, develop, configure, and implement solutions within the ServiceNow Customer Service Management (CSM) module.
Configure and customize CSM applications, including case management, customer accounts, service entitlements, knowledge management, customer portals, and service catalog.
Develop and maintain ServiceNow applications using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Flow Designer, IntegrationHub, and Scheduled Jobs.
Build and enhance customer-facing experiences using Service Portal, Employee Center, and CSM Configurable Workspace.
Configure case routing, assignment rules, SLAs, escalation workflows, and automation to improve customer service efficiency.
Develop integrations between ServiceNow and external systems using REST/SOAP APIs and IntegrationHub.
Configure data models, tables, forms, ACLs, security roles, and user permissions.
Perform platform upgrades, testing, troubleshooting, performance tuning, and code reviews.
Collaborate with business analysts, architects, administrators, and stakeholders to deliver scalable ServiceNow solutions.
Follow ServiceNow development standards, update set management, and documentation best practices.

Required Skills & Experience

3+ years of hands-on ServiceNow Development experience.
Strong experience with the Customer Service Management (CSM) module.
Experience implementing Case Management, Customer Service Operations, Customer Workflows, and Knowledge Management.
Strong knowledge of ServiceNow platform architecture and configuration.
Proficiency in JavaScript and ServiceNow scripting.
Experience with Flow Designer, IntegrationHub, Workflow Editor, and automation.
Experience with REST APIs, SOAP web services, and third-party integrations.
Understanding of CMDB, data modeling, security roles, ACLs, and access controls.
Experience working in Agile environments with the ServiceNow implementation lifecycle.
Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM).
Experience with CSM Workspace, Agent Workspace, Customer Portals, Virtual Agent, AI Search, and Performance Analytics.

Pay: From $120,000.00 per year

Work Location: Hybrid remote in Melbourne VIC

Quick Apply

Refine Your Search

servicenow developer jobs in melbourne, vic

ServiceNow Developer (CSM)

ServiceNow Developer

ServiceNow Engineer/Developer/Architect (AU Citizen only)

Senior ServiceNow Solution Developer

Senior Test Analyst (Two Days Per Week)

Service Manager, Asset Information Management System (AIMS)

ServiceNow Engineer, 12 month FTC

Computer Network and Systems Engineer

ServiceNow ITOM

Test Analyst

Technology and Operations Centre Referrals

Service Manager, Asset Information Management System (AIMS)

ServiceNow GRC Architect

Salesforce Technical Lead (Support) - FSC / Financial Services

Senior Gemini Platform Engineer

Process Specialist - Service Now Engineer

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