In-Demand General manager hospitality Jobs in Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
13d
Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs
Success Tutoring Caroline Springs —Caroline Springs VIC
- $30 - $40 an hour
- Part-time
- Management
- Experience working with children
- In-person
Quick Apply
12d
Assistant Functions and Event Manager
Melbourne Racing Club —Caulfield VIC
- Full-time
- Management
- Microsoft Office
- Food service experience
- Parental leave
- Employee assistance program
Quick Apply
12d
Venue General Manager
Varsity —Ringwood VIC
- Hospitality
- Leadership
12d
Restaurant Manager front of house
4 Corners Taylor’s Lakes —Watergardens VIC
- $26.44 - $35.00 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
General Manager
UniLodge Australia Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Leadership
4d
Village Manager - Remote
Cater Care Australia / Cater Care Services —Melbourne VIC
- Full-time
- Hospitality
- Management
- Administrative experience
Quick Apply
Venue General Manager
Yo-Chi —Balaclava VIC
- Full-time
- Hospitality
6d
Assistant Manager
Wendy's Australia —Ringwood VIC
- Rotating roster
- Hospitality
- Leadership
- Restaurant
- Gym membership
Quick Apply
Restaurant Manager - New Restaurant Opening!!
Guzman y Gomez —Essendon Fields VIC
- Full-time
- Hospitality
- Customer service
- Leadership
Quick Apply
Village Manager - FIFO
Cater Care Australia / Cater Care Services —Melbourne VIC
- Full-time
- Hospitality
- Management
- Administrative experience
Quick Apply
Talent Acquisition Coordinator
Yo-Chi —Hawthorn VIC
- Contract
- Hospitality
- Recruiting
- Communication skills
- Free food
Assistant Restaurant General Manager
Pizza Hut Australia —Keilor VIC
- Hospitality
- Sales
- Leadership
Quick Apply
Venue Manager - The Saint (New Venue Opening)
Refinery Group —St Kilda VIC
- Full-time
- Hospitality
- Communication skills
Quick Apply
Retail Manager
G.McBean Family Butcher —South Yarra VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick Apply
General Manager - People
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Human resources
Area General Manager
Lancemore Crossley St Melbourne —Melbourne VIC
- Management
- Sales
- Employee discount
7d
Front Office Duty Manager - Full Time
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Microsoft Office
- Leadership
Quick Apply
Resident Experience Team Member
UniLodge Australia Pty Ltd —Footscray VIC
- Full-time
- Organisational skills
- Front desk
- Communication skills
- Referral program
6d
Membership Consultant - Hampton East
Anytime Fitness —Hampton East VIC
- Temporary
- Hospitality
- Sales
- Customer service
- Gym membership
Quick Apply
8d

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general manager hospitality jobs near melbourne, vic

Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

general manager hospitality jobs in melbourne, vic

Office Manager

Centre Operations & Customer Experience Manager – Success Tutoring Caroline Springs

Assistant Functions and Event Manager

Venue General Manager

Restaurant Manager front of house

General Manager

Village Manager - Remote

Venue General Manager

Assistant Manager

Restaurant Manager - New Restaurant Opening!!

Village Manager - FIFO

Talent Acquisition Coordinator

Assistant Restaurant General Manager

Venue Manager - The Saint (New Venue Opening)

Retail Manager

General Manager - People

Area General Manager

Front Office Duty Manager - Full Time

Resident Experience Team Member

Membership Consultant - Hampton East

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