In-Demand Endpoint engineering team leader Jobs in Melbourne, Vic

Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Engineer - Modern Workplace (Managed Services)
LAB3 —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
Quick Apply
Endpoint Engineering Team Leader
Datacom —Melbourne VIC
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
Quick Apply
Head of Information Technology (APAC)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Computer Science
- Budgeting
- AI
Quick Apply
6h
Senior Systems Engineer
PFD Food Services —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- Administrative experience
- Health insurance
- Gym membership
Quality Engineer ( Playwright)
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AI
14d
Regional Sales Engineer, Major Accounts/Telecommunications (VIC)
CrowdStrike —Melbourne VIC
- Full-time
- Sales
- Organisational skills
- AI
- Parental leave
ICT Team Leader
AECOM —Melbourne VIC
- Full-time
- Hybrid work
- AutoCAD
- Bachelor's degree
- Construction experience
- Health insurance
- Parental leave
Head of Security Operations
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Parental leave
- Fuel discount
Quick Apply
11d
SOC Analyst
BeyondTrust —Melbourne VIC
- On call
- Remote
- Management
- Master's degree
- Scripting
Quick Apply
4d
Platform Engineer
Cognizant —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- AI
14d
Senior Director, Technical Services (Cloud and Cortex)
Palo Alto Networks —Melbourne VIC
- Full-time
- Sales
- Master's degree
- Presentation skills
Senior Support Analyst
Woolpert —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Customer service
- Education
- Health insurance
- Employee assistance program
Quick Apply
Regional Sales Engineer (Remote, AUS)
CrowdStrike —Melbourne VIC
- Full-time
- Azure
- Sales
- AWS
- Parental leave
Head of Cyber Security
hipages Group —Melbourne VIC
- Hybrid work
- Master's degree
- Presentation skills
- AI
Quick Apply
Cloud DevOps Engineer (AI)
Slater and Gordon —Melbourne VIC
- Hybrid work
- Azure
- DevOps
- Machine learning
- Parental leave
Senior Cyber Security Engineer
Bank of Queensland —Melbourne VIC
- Full-time
- Parental leave
- Employee assistance program
Senior IT Systems Engineer
Stile Education —Melbourne VIC
- On call
- Azure
- Management
- Customer service
Digital Workplace Architect
Downer Group —Melbourne VIC
- Full-time
- Computer Science
- No degree
- AI
- Parental leave
- Employee assistance program
3d
Senior Network Engineer, Australia
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- AWS

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Level 1 Windows Network Support

Medical iT -
Melbourne VIC

Apply Now

Job Details

Qualifications

Microsoft Outlook
Customer service
Writing skills
English
Microsoft Exchange
Microsoft Office
Dental software
Education
DNS
Diploma
Communication skills

Full Job Description

About the business

Who are We

We are a rapidly growing and innovative IT managed services company focusing on Corporate, Medical, Engineering and Legal Market Verticals with offices based in NSW, ACT & VIC. As a company we have established a strong market presences and looking to expand the support desk team. We have a great team culture, a team working environment hosted in new offices and complimented with excellent relationships with our clients. We work closely with our staff and invest time in developing them with weekly training & development. Our Senior IT Engineer team continually looks at innovative solutions available for the medical and dental practices; and in turn trains our support staff. We are very passionate in providing high levels of service and delivery for our clients and have a very low client drop off rate. Be a part of a company that listens to the feedback of their staff and clients and enjoy the success of being apart of our goal in becoming the leader in the IT arena.

About the role

The following tasks will be required in your day to day role:

Dealing directly with clients and providing day-to-day support, rectification and maintenance of IT equipment and Network infrastructure.
Able to conduct Installation of office 365 and proficient with outlook and email configurations.
Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
Understanding of network infrastructure i.e. DNS, IP Address, Subnets etc.
Be able to repair PC and change RAM, Hard Drives and other hardware components.
Experience working with Backup Nas, Synology, QNAP and other onsite backup systems.
Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT
Experience with working with network printers, Dymo printers and USB printers.
Assisting Engineers with network deployments on projects.
Providing support to networks – Windows and Apple Devices.
Opening ports on router and level 1 router support
Attending onsite for computer or server breakdown scenarios.
Worked with Firewalls Cisco, Fortinet, Watch Guard, Sophos, draytek
Maintaining appropriate configuration standards and procedures of all IT Hardware and software both Server and Desktop;
Providing Desktop Support to PC’s and Thin Clients, laptops,
Working with smart switches and POE switches
Installing anti-virus endpoints and experience with working cloud based antivirus
Managing incoming daily support matters- Email and telephone
Providing polite conduct with all clients – acknowledge that our clients may not understand IT.
Conducting scheduled network maintenance’s on Servers and PC’s
Learn and assist with Implementing Windows Server and Terminal server environments
Learn how to configure cloud environments on multiple platforms
Providing customers support on Cloud based server environments
Data entry and updating client configuration and documentation.
Working with support related items for Office 365 and Microsoft Exchange Online services
Monitor Backups Onsite and offsite backup systems.
Monitoring Network security and report threats.
Managing Virtualised Servers and work with troubleshooting.
Highly Desired but not essential- understanding of Medical Director, Pracsoft, Bluechip, Genie, Shexie, Dental 4 Windows software programs
Experience or understanding with Apple products and networks – desired
Skills and experience
Clear communication & be able to articulate professionally with clients.
Proficient English-compulsory requirements
Proficient email writing and correct grammar writing skills.
Customer service orientated.
Attention to detail and good follow up skills
Multi task and work well under pressure.
Be able to juggle multiple tickets and tasks
Attention to detail
Very organised
Honest Person
Open to feedback
Manage incoming daily support matter
Polite conduct with all Clients
Be extremely organised and communicate with the account managers. (Communication Skills, good English)
Report back feedback and update on changes.
Conducts own research – continual ongoing self- development

Essential Requirements:

Tertiary Education, Diploma, Degree Qualification or equivalent
This role is not suitable for a call centre help desk operator style support person. You must be able to work towards a solution for support items for clients and be able to multi-task whilst doing so.
Feedback form our recent candidate that joined our team “Loved It learnt so much, love the team, I would it do it again any day”
As the role is dealing directly with our clients you will need to have good communication with proficient English and be able to articulate professionally.

Apply Now

Refine Your Search

endpoint engineering team leader jobs in melbourne, vic

Level 1 Windows Network Support

Engineer - Modern Workplace (Managed Services)

Endpoint Engineering Team Leader

Head of Information Technology (APAC)

Senior Systems Engineer

Quality Engineer ( Playwright)

Regional Sales Engineer, Major Accounts/Telecommunications (VIC)

ICT Team Leader

Head of Security Operations

SOC Analyst

Platform Engineer

Senior Director, Technical Services (Cloud and Cortex)

Senior Support Analyst

Regional Sales Engineer (Remote, AUS)

Head of Cyber Security

Cloud DevOps Engineer (AI)

Senior Cyber Security Engineer

Senior IT Systems Engineer

Digital Workplace Architect

Senior Network Engineer, Australia

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