In-Demand Data analyst government Jobs in Melbourne, Vic

Level 2 Customer Application Support Analyst - Reflect & Recover
Civica —Ringwood VIC
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- SQL
- Work from home
Quick Apply
Manual Tester
Tata Consultancy Services —Melbourne VIC
- Azure
- Management
- DevOps
Operational Integrity Analyst
Link Group —Docklands VIC
- SQL
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Senior Test Analyst - Melbourne
KJR —Melbourne VIC
- Contract
- Management
- Salesforce
- SQL
Systems Analyst, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- AWS
Analyst, Contract Performance
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- SharePoint
- AI
- Analytics
9d
Data Analyst
Victorian School Building Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
2d
Data Migration Lead
Showtime Consulting —Melbourne VIC
- Full-time
- CRM software
- Computer Science
- Salesforce
Quick Apply
4d
Data Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- SharePoint
2d
Technical Business Analyst
FinXL —Melbourne City Centre VIC
- Temporary
- Microsoft Word
- Data analysis skills
- Agile
Associate DevOps Analyst, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Scripting
- AI
Client Consulting Analyst - Visa Consulting & Analytics (VCA)
Visa AP (Australia) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst
Victoria Police —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Budgeting
11d
Data Engineer
VicRoads —Melbourne VIC
- Full-time
- Remote
- SQL
- AWS
- Work from home
- Parental leave
Senior Quality Assurance Analyst (hybrid/remote)
Commonwealth Superannuation Corporation (CSC) —Melbourne VIC
- Full-time
- Remote
- Financial services
- Leadership
- Communication skills
11d
Level 2 Application Support Analyst - Education
Civica —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
- Work from home
Quick Apply
19h
Business Systems Analyst / Solutions Consultant
Balance Internet —Melbourne VIC
- Full-time
- ERP systems
- Data analysis skills
- Business development
- Work from home
Business Analyst
Aussie Broadband —Melbourne VIC
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
- Parental leave
1d
Senior Data Analyst, Regulatory Systems
Department of Government Services —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- AI
11d
Financial Analyst, Business Operations
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
- Budgeting
12d

I want to receive the latest job alert for data analyst government in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data analyst government jobs near melbourne, vic

Application Support Analyst jobs in Ringwood VIC

Senior Test Analyst jobs in Melbourne VIC

Systems Analyst jobs in Melbourne VIC

Business Analyst jobs in Melbourne VIC

Financial Analyst jobs in Melbourne VIC

Application Support Analyst jobs in Melbourne VIC

Data Analyst jobs in Melbourne VIC

Senior Data Analyst jobs in Melbourne VIC

Data Engineer jobs in Melbourne VIC

Nv1 Business Analyst jobs in Melbourne Vic

Support Worker jobs in Wongan Hills Wa

Analyst jobs in Sydney Nsw

Application Support Analyst jobs in Greenway Act

Application Support Analyst jobs in Mount Waverley Vic

Application Support Analyst jobs in Darebin Vic

Support Workers No Experience jobs in Plumpton Nsw

Performance Analyst jobs in Doncaster Vic

Data Analyst, Business Analyst jobs in Sydney Nsw

Performance Analyst jobs in Gold Coast Qld

Performance Analyst jobs in Sydney Nsw

Level 2 Customer Application Support Analyst - Reflect & Recover

Civica -
Ringwood VIC

Quick Apply

Job Details

Full-time

Benefits

Work from home
Paid volunteer leave

Qualifications

Asset management
Salesforce
Maintenance
SQL
Analysis skills
ITIL
ServiceNow
Application support
SaaS
Communication skills

Full Job Description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you will love this opportunity as a Level 2 Application Support Analyst at Civica

As a Level 2 Customer Application Support Analyst, you will provide advanced support for Civica’s Reflect & Recover solution, helping customers resolve more complex application issues that require deeper investigation and technical analysis.

You will manage escalations from Level 1, diagnose root causes, apply configuration changes or workarounds, and keep customers informed throughout the resolution process. You will work closely with Level 3 support, product, engineering, and technical operations teams to progress defects, enhancements, and more complex technical issues.

This role suits someone who enjoys problem-solving, customer support, and working across technical teams. It also provides the opportunity to contribute to knowledge base content, improve support processes, and mentor Level 1 analysts as part of a collaborative support environment

Requirements

What you will need to be successful in this role

Experience in application support, managing complex or escalated issues.
Demonstrated understanding of asset maintenance practices within a public-sector operating environment.
Experience supporting asset maintenance management systems used by a predominantly mobile or field-based workforce.
Familiarity with, or experience supporting, State-based asset maintenance contracts and associated operational frameworks.
Knowledge of field workforce operations, maintenance scheduling, work management processes, and asset lifecycle management principles.
Strong analytical and problem-solving capability
Ability to investigate incidents and identify root causes
Experience applying configuration changes, data fixes, or workarounds
Understanding of SaaS or cloud-based applications
Ability to interpret logs, data, and system behaviour
Clear and professional communication skills
Experience managing cases and customer updates end-to-end
Familiarity with ITIL processes (incident, problem, change)
Experience collaborating with cross-functional teams, including Support, Product, Engineering, and Technical Operations.
Exposure to service management platforms such as Salesforce or ServiceNow.
Basic SQL skills for data review and analysis.
Strong documentation and knowledge-sharing discipline.
Ability to coach, mentor, and support junior team members.

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Quick Apply

Refine Your Search

data analyst government jobs in melbourne, vic

Level 2 Customer Application Support Analyst - Reflect & Recover

Manual Tester

Operational Integrity Analyst

Senior Test Analyst - Melbourne

Systems Analyst, Region Services

Analyst, Contract Performance

Data Analyst

Data Migration Lead

Data Analyst

Technical Business Analyst

Associate DevOps Analyst, Region Services

Client Consulting Analyst - Visa Consulting & Analytics (VCA)

Business Analyst

Data Engineer

Senior Quality Assurance Analyst (hybrid/remote)

Level 2 Application Support Analyst - Education

Business Systems Analyst / Solutions Consultant

Business Analyst

Senior Data Analyst, Regulatory Systems

Financial Analyst, Business Operations

I want to receive the latest job alert for data analyst government in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected