In-Demand Customer service consultant Jobs in Melbourne, Vic

Casual Customer Service Consultant
VicRoads —Melbourne VIC
- $32.91 an hour
- Hospitality
- Customer service
- Administrative experience
- Work from home
- Gym membership
2d
Service Consultant
Aware Super —Melbourne VIC
- No weekends
- Customer service
- Analysis skills
- Financial services
- Work from home
- Gym membership
3d
Customer Service Consultant
Bank Australia —Kew VIC
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
Customer Service Centre Consultant
Weploy —Melbourne VIC
- $74,531 a year
- 12 hour shift
- Hospitality
- Customer service
- Administrative experience
Quick Apply
4d
Customer Service Consultant
Probe CX —Melbourne VIC
- Full-time
- In-person
- Paid training
2d
Customer Service Consultant
PPG —Clayton VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Support & Implementation Consultant
Spektrix —Melbourne VIC
- $70,000 - $85,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- AI
- Annual leave
- Paid sick leave
Quick Apply
Sales Travel Consultant
Flight Centre Brand —Melbourne VIC
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
Client Service Consultant
Slater and Gordon —Ringwood VIC
- Part-time
- Hybrid work
- Customer service
- Parental leave
8d
Inbound Superannuation Consultant
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Financial services
- Communication skills
Inbound Telesales Professional
Myhome —Hawthorn VIC
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick Apply
10d
Member Support Consultant
Fitness First —Melbourne City Centre VIC
- From $65,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Gym membership
Inbound Customer Service Consultant
Australia Post —Tullamarine VIC
- $61,628 - $68,003 a year
- Full-time
- On-the-job training
1d
Customer Engagement Experience Consultant (IEA) Box Hill
WISE Employment —Box Hill VIC
- From $71,540 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Customer Care Consultant
Red Energy —Richmond VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
11d
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO —Melbourne VIC
- Weekend availability
- Remote
- Communication skills
- Work from home
12d
Customer Care Consultants
BizCover —Melbourne VIC
- $57,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Communication skills
- Work from home
Quick Apply
DESIGN CONSULTANT
Flexi Showers —Campbellfield VIC
- Full-time
- Maintenance
- No experience needed
- Assembly
Senior Technical Consultant (Implementation)
ADP —Cremorne VIC
- Microsoft Excel
- Microsoft Office
- SQL
Lead Consultant
Infosys —Melbourne VIC
- $129,311 - $142,018 a year
- Azure
- SQL
- APIs
- Health insurance
- Parental leave

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Casual Customer Service Consultant

VicRoads -
Melbourne VIC

Apply Now

Job Details

Casual
$32.91 an hour
2 days ago

Benefits

Work from home
Gym membership
Salary packaging

Qualifications

Hospitality
Customer service
Call centre
Administrative experience
Communication skills

Full Job Description

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

Salary: $32.91 an hour plus 25% loading
Tenure: Casual
Location: Melbourne CBD

Are you passionate about helping people and delivering outstanding customer service? Join our dynamic team at VicRoads!

At VicRoads, we pride ourselves on providing exceptional service and support to our customers. We believe that every team member plays a vital role in our success, and we are currently seeking enthusiastic Casual Customer Service Consultants to join our vibrant team.

About the job:

Deliver registration and licensing services around the needs of our customers in a dynamic environment, primarily by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner.
Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. Effectively resolve customer complaints and escalate to supervisor where required.
Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives.
Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.
Provide guidance and support to less experienced staff where required.

About you:

Exceptional customer service skills, a positive can-do attitude with a keen eye for detail
Excellent communication skills coupled with a strong work ethic
Adaptability, flexibility, and agility with regards to change and adopting new methods of working
A team player who is not afraid to go above and beyond where required
Intermediate computer literacy skills.

What we are looking for:

Being a customer focused role, you will have some customer service experience. This can come from hospitality, retail or administration and of course call centre experience is also highly valued.
Strong communication and problem-solving skills.
High motivation and the ability to navigate through multiple platforms simultaneously.

Perks:

A casual role, with the flexibility to work from home once competent.
You can grow your career.
Reward and recognition incentives.
Highly driven values-based company that looks after its people and where diversity is openly celebrated.

Our Culture:

Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.

What we offer:

Competitive salary and benefits, including opportunities to earn a bonus
Salary packaging, Fitness Passport & discounts to hundreds of retailers
Opportunities for professional and personal development.

How to Apply:

We encourage applications from people of all genders, backgrounds and communities.

If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application .

Applications should include a resume and a brief covering letter.

For a copy of the Position Description please email [email protected]

Unfortunately, applications cannot be accepted via this email.

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.

Apply Now

Refine Your Search

customer service consultant jobs in melbourne, vic

Casual Customer Service Consultant

Service Consultant

Customer Service Consultant

Customer Service Centre Consultant

Customer Service Consultant

Customer Service Consultant

Support & Implementation Consultant

Sales Travel Consultant

Client Service Consultant

Inbound Superannuation Consultant

Inbound Telesales Professional

Member Support Consultant

Inbound Customer Service Consultant

Customer Engagement Experience Consultant (IEA) Box Hill

Customer Care Consultant

Contact Centre Consultant - Tourism (VIC)

Customer Care Consultants

DESIGN CONSULTANT

Senior Technical Consultant (Implementation)

Lead Consultant

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