In-Demand Business continuity specialist Jobs in Melbourne, Vic

Organisational Change Manager I 12 Month Fixed Term
Datacom —Melbourne VIC
- Contract
- Hybrid work
Quick Apply
Head of Transformation Enablement (Consumer)
Superloop —Melbourne VIC
- Hybrid work
- Customer service
- No degree
- AI
4d
AN Order Management Specialist
BSH Home Appliances Group —Clayton VIC
- Full-time
- Hybrid work
- Sales
- Customer service
- Administrative experience
- Employee discount
- Gym membership
Technical Support Specialist
Chemist Warehouse —Preston VIC
- On call
- Analysis skills
- Bakery
- No degree
- Health insurance
- Work from home
11d
Terminal Applications Manager
VICTORIA INTERNATIONAL CONTAINER TERMINAL —Melbourne VIC
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- SQL
- Parental leave
- Employee assistance program
Quick Apply
11d
Senior Specialist- Risk & Compliance
The Salvation Army —Blackburn VIC
- Full-time
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
4d
Specialist- Risk & Compliance
The Salvation Army —Blackburn VIC
- Full-time
- Analysis skills
- Parental leave
- Employee assistance program
4d
Senior Specialist, On-the-Floor, Quality Assurance
Moderna, Inc. —Melbourne VIC
- Full-time
- Management
- Bachelor's degree
- Organisational skills
- Annual leave
Service Delivery Business Support Coordinator FEC
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
6d
Resilience Practice Leader, Strategic Risk Consulting, Marsh Risk Pacific
Marsh —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Communication skills
4d
Procurement Specialist
Vista —Melbourne VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Delivery Business Support Coordinator FEC
State Emergency Service Victoria —Greater Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Organisational skills
5d
Infrastructure Engineer – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Computer science
- Management
- DevOps
Quick Apply
Risk Manager
Vocus —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Parental leave
Quick Apply
5d
Senior Procurement Category Specialist
Bega Cheese —Docklands VIC
- Full-time
- Communication skills
Supply Chain Manager
EnerSys Australia Pty Ltd —Campbellfield VIC
- $96,900 - $194,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
4d
Senior Workday Procurement & Strategic Supporting Specialist
Capgemini —Melbourne VIC
- Analytics
5d
Senior Workday Procurement & Strategic Supporting Specialist
Capgemini Sogeti —Melbourne VIC
- Analytics
5d
Procurement Specialist – Bulk & Intermodal
Visy —East Melbourne VIC
- Full-time
Building Management Systems Operator- Expression of Interest
ISS —Melbourne VIC
- 12 hour shift
- Customer service
- Microsoft Office
- Electrical experience

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Organisational Change Manager I 12 Month Fixed Term

Datacom -
Melbourne VIC

Quick Apply

Job Details

Contract

Qualifications

ITIL Foundation
System migration
ITIL Certification
IT service management
ITIL
Usability
User acceptance testing
ServiceNow

Full Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow here at Datacom. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery.

This role can be worked from Auckland, Brisbane or Melbourne

Key Responsibilities

Change Leadership & Strategy

Develop and execute a change management strategy aligned with the MSP’s business objectives.
Identify potential risks and resistance and implement proactive mitigation plans.
Define success metrics to measure adoption and effectiveness of the transformation

Stakeholder Engagement & Communication

Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption.
Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in.
Develop clear and consistent communication plans to keep all stakeholders informed.

Process, Operating Model & Technology Transition

Assess the current operating model and identify opportunities for optimization with ServiceNow.
Work alongside technical teams to align the new ServiceNow workflows with business needs.
Recommend process refinements to maximize automation, efficiency, and scalability.
Ensure process documentation and create reference materials for future optimization.
Oversee data migration, system integrations, and testing to ensure seamless operational continuity

Training & Adoption

Design and implement training programs to equip employees with the necessary skills.
Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration.
Support ongoing improvement initiatives to enhance usability and efficiency.

Required Skills & Experience

Proven experience in Change Management within ITSM environments.
Strong knowledge of ServiceNow and ITIL frameworks.
Demonstrated success in leading large-scale transformations in MSPs.
Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations.
Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity.
Expertise in evaluating and adjusting operating models to align with new technologies.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to analyze business processes and align technology solutions accordingly.
Familiarity with Cherwell and understanding of legacy system migration challenges.

Preferred Certifications

ITIL v4 Foundation or higher
ServiceNow Certified Implementation Specialist (not mandatory)

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

business continuity specialist jobs in melbourne, vic

Organisational Change Manager I 12 Month Fixed Term

Head of Transformation Enablement (Consumer)

AN Order Management Specialist

Technical Support Specialist

Terminal Applications Manager

Senior Specialist- Risk & Compliance

Specialist- Risk & Compliance

Senior Specialist, On-the-Floor, Quality Assurance

Service Delivery Business Support Coordinator FEC

Resilience Practice Leader, Strategic Risk Consulting, Marsh Risk Pacific

Procurement Specialist

Service Delivery Business Support Coordinator FEC

Infrastructure Engineer – Telecommunications and IT

Risk Manager

Senior Procurement Category Specialist

Supply Chain Manager

Senior Workday Procurement & Strategic Supporting Specialist

Senior Workday Procurement & Strategic Supporting Specialist

Procurement Specialist – Bulk & Intermodal

Building Management Systems Operator- Expression of Interest

I want to receive the latest job alert for business continuity specialist in melbourne, vic

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