In-Demand Analyst no experience Jobs in Melbourne, Vic

Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Media Search Analyst - English (Australia)
TELUS Digital —Bulleen VIC
- Part-time
- Management
- Research
- Senior Secondary Certificate of Education
Quick Apply
4d
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
14d
IT Service Desk Analyst
PFD Food Services —Melbourne VIC
- Full-time
- Microsoft Outlook
- Salesforce
- Microsoft Office
- Health insurance
- Gym membership
Geospatial Business Analyst / Graduate Geospatial Data Administrator
Knox City Council —City of Knox VIC
- $83,593.07 - $111,713.31 a year
- Full-time
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
6h
Graduate Analyst - Supply Chain & Engineering - 2027 Graduate Program
Accenture —Melbourne VIC
- Full-time
13d
Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC
Janus Henderson —Melbourne VIC
- Hybrid work
- Data analysis skills
- SQL
- Organisational skills
Data Analyst
Coles Group —Hawthorn East VIC
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Employee stock purchase plan
Inventory Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Hybrid work
- Analysis skills
13d
Application Analyst
BOUNCE —Glen Iris VIC
- Full-time
- Management
- Administrative experience
- Analysis skills
- Free parking
- Parental leave
Quick Apply
Data Analyst
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- AI
- Marketing
- Work from home
- Parental leave
Test Specialist
Fujitsu —Melbourne VIC
- Hybrid work
- CAD
- Analysis skills
- Communication skills
14d
People Systems Analyst
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Café
- Communication skills
- Parental leave
Data Quality & Analytics Consultant
Fujitsu —Melbourne VIC
- SQL
- Agile
- Communication skills
11d
Support Analyst
Linfox —Essendon Fields VIC
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Regional Support Analyst
Bega Cheese —Docklands VIC
- Full-time
- IT
Inventory Analyst
Department of Energy, Environment and Climate Action —Melbourne VIC
- Part-time
- Hybrid work
- Analysis skills
13d
Business Analyst
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- SQL
- Analysis skills
- APIs
Quick Apply
Retail Support Analyst
PUMA —Cremorne VIC
- Microsoft Excel
- Organisational skills
- AI
14d
Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- AI
- Communication skills
4d

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Service Desk Analyst (VIC)

St Vincent's Health Australia -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

ITIL Certification
Management
Telecommunication
Communication skills

Full Job Description

Job Description:

Respectfully - No Recruitment Agencies Please.

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. We are committed to providing compassionate and innovative care, enabling hope for those we serve.

We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your area, you will deliver prompt and effective resolution through the provision of first level technical phone and ticket support related to computer systems, software and hardware. With a true passion for customer service, you will be committed in providing high quality technical support across all areas of the organisation.

This is a Permanent Full-Time position based from our Group Head Office in Sydney. Hybrid work model in this role is encouraged.

Key responsibilities of the role:

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner
Diagnose and troubleshoot hardware, software, and network issues, and guide users through resolution steps
Liaise with vendors to escalate tickets where required, research solutions, and regularly review and update knowledge base articles
Assist and advise users on appropriate action and educate or coach where necessary
Install software on user’s device remotely and perform any basic administration tasks such as password resets, account creations etc.
Proactively track, manage, resolve and complete requests and incidents within agreed service levels and maintaining customer satisfaction
Manage tasks in service request queue, resolve or triage incidents and requests within appropriate timeframe
Create and administer various shared network resources, provide permissions to software, drives and accounts and other general administrative needs

Things that work for us:

Tertiary qualification with some experience in Information Technology or qualified by experience in this field
Excellent written and verbal communication skills as well as strong problem solving and troubleshooting skills and a keen eye for attention to detail
Strong technical proficiency in Windows operation systems, remote desktop services, networking, hardware, telecommunications, and internet service troubleshooting
Demonstrated knowledge of Microsoft Platform, O365 services, cloud systems and prior experience with remote management and ticket management tools
Knowledge or experience within the healthcare or similar large scale, complex environment
ITIL v4 Certification – desirable
Ability to deal with conflict resolution, as well as collaborate and support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high pressure environment
Proven personal management skills; self-enforcing punctuality, attendance, presentation and administration in all aspects and duties of the role

Things that work for you:

Ability to visibly see your impact on the business and its service
Competitive salary packaging options
Discounted private health insurance
Employee Assistance Program for staff and their families
Access to the Fitness Passport (FP)

Why become part of St Vincent’s Health Australia? Because there is so much heart here. Everywhere you go. You’ll see and feel it across St Vincent’s. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring St Vincent’s family – better and fairer care, always.

Reconciliation Action Plan As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation

This position is subject to Commonwealth and State government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

Interested? Apply today and please note - we will be progressing applications throughout the advertising period.

Closing Date:

29 June 2027 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

Apply Now

Refine Your Search

analyst no experience jobs in melbourne, vic

Service Desk Analyst (VIC)

Media Search Analyst - English (Australia)

Service Desk Analyst - Level 2

IT Service Desk Analyst

Geospatial Business Analyst / Graduate Geospatial Data Administrator

Graduate Analyst - Supply Chain & Engineering - 2027 Graduate Program

Front Office Services - Business Analyst (Investment Platforms) - 12 mths FTC

Data Analyst

Inventory Analyst

Application Analyst

Data Analyst

Test Specialist

People Systems Analyst

Data Quality & Analytics Consultant

Support Analyst

Regional Support Analyst

Inventory Analyst

Business Analyst

Retail Support Analyst

Analyst

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