In-Demand Housing specialist Jobs in Logan City, Qld

Senior Customer Service Manager (Outreach and Frontline Services)
Queensland Government —Logan City QLD
- Temporary
2d
Centre Based housing specialist
YFS Ltd —Slacks Creek QLD
- $88,381 - $101,106 a year
- Full-time
- Free parking
Quick Apply
Customer Service Team Member - Reds in Utes Driver
Bunnings —Pimpama QLD
- Weekend availability
- Microsoft Office
- Café
- Parental leave
5d
Customer Care & Warranty Specialist F&T - Wacol QLD
Bunnings —Wacol QLD
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Parental leave
2d
Customer Solutions Specialist F&T - Wacol QLD
Bunnings —Wacol QLD
- Full-time
- Management
- Sales
- Café
- Parental leave
2d
Family Wellbeing Service Specialist
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Logan Central QLD
- From $105,673 a year
- Full-time
- Writing skills
- Experience working with children
- Bachelor's degree
Quick Apply
6d
Senior Contracts Administrator
Downer Group —Beenleigh QLD
- Full-time
- Construction experience
2d
Property Administrator
Horizon Housing Realty —Eight Mile Plains QLD
- Full-time
- Communication skills
Quick Apply
8d
Commercial Manager
Downer Group —Beenleigh QLD
- Full-time

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Senior Customer Service Manager (Outreach and Frontline Services)

Queensland Government -
Logan City QLD

Apply Now

Job Details

Temporary
2 days ago

Qualifications

Driver Licence

Full Job Description

As Senior Customer Service Manager, you will ensure efficient and effective service delivery that is reflective of customer need and aligned to outcomes for the individual and the organisation.

What you will be doing:

Provide leadership, guidance and support to the Manager and all staff through the effective coordination of a range of activities such as workload and workforce management and planning.
Provide outreach and assistance to customers experiencing homelessness, including individuals sleeping rough, sleeping in vehicles, tents or makeshift structures, to access safe, secure and appropriate housing.
Appropriately and sensitively respond to customers experiencing homelessness to understand their specific housing and support needs.
Work collaboratively with Housing Service Centres (HSC's), Specialist Homelessness Services, service providers and support agencies to plan and deliver housing assistance.
Create a team culture which thrives on communication, collaboration, continuous improvement, positivity, safety, learning and capability building.
Be an active and positive member of the Critical Response leadership team.
Ensure staff are supported to achieve excellence in their performance at work through promoting and supporting a high-performance culture that maximises potential.
Apply HR management policies and principles by coordinating and monitoring the delivery of service consistent with financial, HR and administrative delegations and responsibilities.
Develop and apply a high level of awareness and understanding of protocols and issues impacting on Aboriginal and Torres Strait Islander peoples to facilitate improved service delivery and customer outcomes and communicating effectively and sensitively with people from different cultural backgrounds.
Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.

Mandatory Requirement

Class C driver's license
Travel will be required for this role including overnight travel.

Applications to remain current for 12 months.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

housing specialist jobs in logan city, qld

Senior Customer Service Manager (Outreach and Frontline Services)

Centre Based housing specialist

Customer Service Team Member - Reds in Utes Driver

Customer Care & Warranty Specialist F&T - Wacol QLD

Customer Solutions Specialist F&T - Wacol QLD

Family Wellbeing Service Specialist

Senior Contracts Administrator

Property Administrator

Commercial Manager

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