In-Demand People development program Jobs in Lismore, Nsw

Student Administration Officer Complaints
TAFE NSW —Lismore NSW
- $97,771 - $105,290 a year
- Full-time
9d
Teacher of Adult Education
TAFE NSW —Lismore NSW
- $98,499 - $116,813 a year
- Temporary
- Master's degree
- Education
- Bachelor's degree
- Work from home
6d
IEA Employment Consultant - Lismore
APM Employment Services —Lismore NSW
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Senior Program Project Officer (Targeted)
University of Sydney —Lismore NSW
- $117,133 a year
- Part-time
- University
- Bachelor's degree
- Budgeting
WHS Administration Officer
Lismore City Council —Lismore NSW
- $370,943 a year
- Part-time
- Databases
- Administrative experience
- Employee assistance program
7d
OSHC Holiday HQ Casual Educator| East Lismore
Helping Hands —Lismore NSW
- $33 - $47 an hour
- Public holidays
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Manager Curriculum Systems
TAFE NSW —Lismore NSW
- $181,324 a year
- Full-time
- Management
- Leadership
13h
Policy Analyst
TAFE NSW —Lismore NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Communication skills
Retail Consultant - Lismore
Reece Group —Lismore NSW
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
Teacher of Project Management
TAFE NSW —Wollongbar NSW
- $98,499 - $116,813 a year
- Part-time
- Teaching
1d
Curriculum Systems Specialist
TAFE NSW —Lismore NSW
- $128,284 - $141,600 a year
- Full-time
- Management
13h
Lifestyle Assistant
Bolton Clarke —Lismore NSW
- Part-time
- First Aid Certification
- Communication skills
- Health insurance
- Employee assistance program
Support Worker Home & Living| Northern Rivers-Goonellabah, Clunes & Bangalow
Aruma —Lismore NSW
- Part-time
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Gym membership
Finance Officer - Debtors
Lismore City Council —Lismore NSW
- From $70,658 a year
- Full-time
- Customer service
- Finance
- Administrative experience
- Employee assistance program
9d
Human Centred Designer
TAFE NSW —Lismore NSW
- $168,598 a year
- Temporary
1d
Coordinator - OOSH
Northern Rivers Community Gateway —Lismore NSW
- Contract
- Childcare
- Management
- First Aid Certification
- Employee assistance program
Quick Apply
12d
Course Quality & Self-Assurance Specialist
TAFE NSW —Lismore NSW
- $139,508 - $142,962 a year
- Part-time
5d
Manager Casework
NSW Department of Communities and Justice —Lismore NSW
- $133,348 - $146,945 a year
- Experience working with children
- Leadership
- Employee assistance program
1d
Envite Environment Supervisor
Workways Australia Limited —Lismore NSW
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Employee assistance program
7d
Youth Worker - Intensive Therapeutic Care
MacKillop Family Services —Lismore NSW
- Experience working with children
- Communication skills
- Paid training
- Employee assistance program

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people development program jobs near lismore, nsw

Student Administration Officer Complaints

TAFE NSW -
Lismore NSW

Apply Now

Job Details

Permanent | Full-time
$97,771 - $105,290 a year
9 days ago

Qualifications

Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Student Administration Officer Complaints

Location negotiable (subject to campus availability)

Permanent full-time position + Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

The Student Administration Officer Complaints is responsible for performing a range of customer support and administrative activities to support the implementation of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic and international TAFE NSW students, community members, stakeholders, and members of the public, ensuring timely and effective case management and resolution outcomes.

This is a permanent full-time position, with the location negotiable subject to campus availability. In addition, this recruitment process will be used to establish a talent pool for upcoming Student Administration Officer Complaints opportunities that may arise.

About you

You have experience in coordinating the receipt, investigation, and response to customer complaints and feedback, and working with stakeholders to strengthen performance against legislative requirements and improve the customer experience.

You thrive in a high-volume environment, working with competing priorities and ensuring you meet service level agreements. You are confident working independently with limited guidance, making decisions using sound judgement and expertise, and escalating issues where required.

You have demonstrated ability to identify areas for continuous improvement to the provision of complaint services within business units, developing and supporting the implementation of associated templates, tools, systems, and processes.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time when you had to work with multiple stakeholders to resolve a complaint. How did you balance their differing priorities while ensuring a positive outcome

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 6 September at 11.55pm AEST

Additional Information:

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at [email protected] or call 0435 078 206.

Role-specific enquiries: Please contact Cheyne Jones, Manager Complaints & Resolutions Branch via email at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Apply Now

Refine Your Search

people development program jobs in lismore, nsw

Student Administration Officer Complaints

Teacher of Adult Education

IEA Employment Consultant - Lismore

Senior Program Project Officer (Targeted)

WHS Administration Officer

OSHC Holiday HQ Casual Educator| East Lismore

Manager Curriculum Systems

Policy Analyst

Retail Consultant - Lismore

Teacher of Project Management

Curriculum Systems Specialist

Lifestyle Assistant

Support Worker Home & Living| Northern Rivers-Goonellabah, Clunes & Bangalow

Finance Officer - Debtors

Human Centred Designer

Coordinator - OOSH

Course Quality & Self-Assurance Specialist

Manager Casework

Envite Environment Supervisor

Youth Worker - Intensive Therapeutic Care

I want to receive the latest job alert for people development program in lismore, nsw

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