In-Demand Technical support Jobs in Lidcombe Nsw

Technical Support Executive
RS Components Limited (Australia) —Smithfield NSW
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Communication skills
Quick Apply
ICT Support Technician
XINYI TRADING PTY LTD —Hurstville NSW
- $80,000 a year
- Full-time
- Software troubleshooting
- Organisational skills
- In-person
Quick Apply
4d
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Service Desk Analyst
Uniting —Parramatta NSW
- Full-time
- Customer service
- Data entry
- Gym membership
3d
Tech Support
LOOKUP IT —Rockdale NSW
- $57,784.89 - $70,000.00 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Technical Support Analyst
BESTMED —Parramatta NSW
- $105,000 - $110,000 a year
- Full-time
- Hybrid work
- Patient monitoring
- Customer service
- Databases
Quick Apply
Network and Systems Administrator
Fresh Hope Communities —Rhodes NSW
- Full-time
- Customer service
- Communication skills
- Commuter assistance
Technical Support Officer x 2
Health System Support Group —Sydney NSW
- $87,813 - $121,497 a year
- Full-time
- Microsoft Office
- Communication skills
4d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
ICT CUSTOMER SUPPORT OFFICER
Promise Services —Ingleburn NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Computer Science
- Customer service
Quick Apply
9d
Senior Technical Support Officer, Factory of the Future
Western Sydney University —Bankstown NSW
- $97,693 - $104,713 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Teaching
- Employee assistance program
Quick Apply
6d
IT Support Engineer - Fixed Term Contract
Volkswagen Financial Services Australia —Chullora NSW
- Contract
- Microsoft Outlook
- Microsoft Office
- IT
10d
IT Support Engineer - Deployment
Amazon Commercial Services Pty Ltd —Kemps Creek NSW
- Full-time
- Management
- Warehouse
Applications Support Analyst/Solution Engineer - IT Application Services
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Azure
- Microsoft Outlook
- DevOps
- Parental leave
- Gym membership
Quick Apply
Technical Delivery Support Lead
Transport For NSW —Parramatta NSW
- $163,145 - $182,721 a year
- Full-time
9d
System Administrator
Techmate AI Solutions —Sydney NSW
- $75,465.97 - $132,843.71 a year
- Full-time
- Azure
- Computer Science
- Administrative experience
- Work from home
- Professional development assistance
Quick Apply
10d
IT Support Officer - Entry Level Graduate Role
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
ICT Customer Support Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
IT Support Analyst
Link Group —Parramatta NSW
- On call
- Hybrid work
- Management
- SQL
- Financial services
- Parental leave
- Employee assistance program

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technical support jobs near lidcombe nsw

Technical Support Executive

RS Components Limited (Australia)
Smithfield NSW

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year

Qualifications

Management
Engineering
Mechanical Engineering
Technical support
Diploma
Communication skills

Full Job Description

ABOUT THE ROLE

S/he is responsible for supporting our customers for the selection, application / implementation, usage / functionality, quality, training, etc to support the business growth in the market. The role is critical in the rapid expansion of the technology proposition across product and services. S/he should have industry experience and is able to provide guidance and insight into the product requirements in certain industries, and thus able to influence customer’s choice / product selection.

KEY RESPONSIBILITIES

Product

Will provide application knowledge and support on key strategic product offering

Attend site as and when required to understand customer application and needs and provide solutions from defined product offering

Able to handle enquiries professionally by phone, emails, etc including walk in customers.

Support the market GM/Sales Manager on deep technical or industry sector related topics.

Build knowledge bases on prioritized products, FAQs, product comparison charts, alternative products, etc.

Product / Category training to sales team and customers.

Align and collaborate with the Product & Supplier Managers in NPI selection and prioritization.

Deep understanding of electrical / electronic product range, technical content, and applications.

Review and enhance technical documentation, schematic design, etc.

Sales & marketing support

Measure and achieve set revenue growth objective

Support X Reference Team with BOM management as required

Provide guidance and insight into certain industry sectors in term of product requirements, challenges

Support Sales and marketing team on technical value propositions and solutions.

Identify project or spec-in opportunity with the customers / end users.

Work with customer end users and internal sales team to provide the professional technical advice.

Support the industry trade show events and tech demos.

Assist marketing team with technical content including text and physical products.

Occasionally support customer meetings throughout the entire sales process, from opportunity

identification to post sales and maintenance.

Contribute to responding to RFQ, creating product presentations, customer training, etc.

Essential Requirements:

Diploma or Engineering Degree in Electronics, Electrical or Mechanical.

Min of 3 years of strong Technical Support/Electronics & Industrial experience in Electronics, Industrial

Strong communication skill, able to communicate confidently and effectively at all levels of the business

Being independent, self-motivated, and able to work with minimal supervision. The candidate will need to strategize, plan and execute Engineering proposal activities to meet and exceed the business targets.

This is primarily an individual contributor role. People management experience is not required, but experience working with other people internally and externally is important.

Desirable:

Experience working in face to face customer visits in field/on site will be advantage.

Able to show evidence of value-added technical spec-in, engineering advice to customers.

Local & multi language skills will be an added advantage.

Experience or practical knowledge / skills with SBC, Test & Measurement and/or Telemecanique sensors is an advantage

Pay: $55,000.00 – $75,000.00 per year

Work Location: Hybrid remote in Smithfield NSW

Quick Apply

Refine Your Search

technical support jobs in lidcombe nsw

Technical Support Executive

ICT Support Technician

Service Desk Analyst

Service Desk Analyst

Tech Support

Service Desk Officer

Technical Support Analyst

Network and Systems Administrator

Technical Support Officer x 2

IT & Workplace Support Engineers (Multiple Opportunities Available)

ICT CUSTOMER SUPPORT OFFICER

Senior Technical Support Officer, Factory of the Future

IT Support Engineer - Fixed Term Contract

IT Support Engineer - Deployment

Applications Support Analyst/Solution Engineer - IT Application Services

Technical Delivery Support Lead

System Administrator

IT Support Officer - Entry Level Graduate Role

ICT Customer Support Officer

IT Support Analyst

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