In-Demand Support at home Jobs in Kallangur Qld

Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Desktop Home Assessor
Auto & General Holdings —North Lakes QLD
- Management
- Organisational skills
- Negotiation
- Parental leave
- Gym membership
Quick Apply
Home Support Worker
Maid My Day —Albany Creek QLD
- $32.00 - $32.31 an hour
- Monday to Friday
- Cleaning
- In-person
Quick Apply
7d
Client Liaison - Aged Care at Home
Ozcare —North Lakes QLD
- $49.02 - $53.04 an hour
- Customer service
- Administrative experience
- Computer skills
- Health insurance
- Employee assistance program
Claims Consultant (95020)
Auto & General Holdings —North Lakes QLD
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
Quick Apply
Administration Clerk
Harvey Norman —Rothwell QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
5d
Customer Service Support - Stay at Home Care
Lite n’ Easy —Banyo QLD
- Part-time
- Remote
- Hospitality
- Sales
- Customer service
- Work from home
Quick Apply
13d
External Auditor
SRJ Walker Wayland —Brendale QLD
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Referral program
Quick Apply
Administrative Assistant
Leda Support Services —Burpengary East QLD
- $29.45 - $30.00 an hour
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Travel reimbursement
Quick Apply
14d
Disability Support Worker
Your Enabled Services Pty Ltd —Brendale QLD
- $39.50 - $45.00 an hour
- Weekend availability
- First Aid Certification
- In-person
- Communication skills
Quick Apply
We are hiring TMI - Traffic Controllers who are ready and keen to work!
NEXUS TRAFFIC AUSTRALIA PTY LTD —North Lakes QLD
- $37.99 - $68.38 an hour
- Overtime
Quick Apply
8d
Customer Claims Consultant - Home
Auto & General Holdings —North Lakes QLD
- Remote
- Customer service
- Communication skills
- Work from home
- Parental leave
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Brisbane QLD
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Direct Care Worker
All Aged Care —North Lakes QLD
- $43 - $44 an hour
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
Quick Apply
Housing Specialist - QLD
Permalink Support Services —Brisbane QLD
- $36.84 an hour
- Part-time
- Remote
- Management
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
Retail Pharmacy Assistant - CWH Northlakes Home Co - QLD
Chemist Warehouse —North Lakes QLD
- Part-time
- POS
- Communication skills
- Employee assistance program
- Employee discount
Support Worker
Deivian Care Services —Caboolture QLD
- $32 - $39 an hour
- Part-time
- First Aid Certification
- In-person
Quick Apply
Mail Officer
Australia Post —Northgate QLD
- $58,924 a year
- Full-time
- Warehouse
8d
Personal Care Assistant (PCA)
Superior Home Health Services —Carseldine QLD
- $42 - $44 an hour
- Part-time
- First Aid Certification
- Communication skills
- Travel reimbursement
- Professional development assistance
Quick Apply
Academic Tutor - (Seeking Recent School Leavers)
Australian Direct Tutoring —Chermside QLD
- $31 - $45 an hour
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Working with children
Quick Apply
14d

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Home Assessor

Auto & General Holdings -
North Lakes QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Employee discount
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

The role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

support at home jobs in kallangur qld

Home Assessor

Desktop Home Assessor

Home Support Worker

Client Liaison - Aged Care at Home

Claims Consultant (95020)

Administration Clerk

Customer Service Support - Stay at Home Care

External Auditor

Administrative Assistant

Disability Support Worker

We are hiring TMI - Traffic Controllers who are ready and keen to work!

Customer Claims Consultant - Home

Entry Level Solar Sales Representative

Direct Care Worker

Housing Specialist - QLD

Retail Pharmacy Assistant - CWH Northlakes Home Co - QLD

Support Worker

Mail Officer

Personal Care Assistant (PCA)

Academic Tutor - (Seeking Recent School Leavers)

I want to receive the latest job alert for support at home in kallangur qld

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