In-Demand Faculty Jobs in Illawarra, Nsw

Student Services Advisor (Campus)
Torrens University Australia —Flinders NSW
- Full-time
- Management
- Customer service
- Salesforce
18h
Teacher Special Education - Warilla High School
Teaching Service —Illawarra NSW
- $90,177 - $137,861 a year
- Part-time
- Organisational skills
- Communication skills
- Teaching
2d
Director, Australasian Rehabilitation Outcomes Centre (AROC)
University of Wollongong —Wollongong NSW
- $151,746 - $171,141 a year
- Full-time
- Research
- University
- No degree
13d
Teacher Technology and Applied Studies - Goulburn High School
Teaching Service —Illawarra NSW
- $90,177 - $137,861 a year
- Part-time
- Communication skills
- Teaching
2d
Head Teacher - Technology and Applied Studies - Illawarra Sports High School
Teaching Service —Illawarra NSW
- $149,059 a year
- Leadership
- Communication skills
- Teaching
9d
Project Officer
University of Wollongong —Wollongong NSW
- $85,682 - $96,898 a year
- Full-time
- University
- In-person
- Communication skills
7d
Head Teacher Personal Development, Health and Physical Education - Googong High School (Prov)
Teaching Service —Illawarra NSW
- $149,059 a year
- Leadership
- Communication skills
- Teaching
2d
Teacher Librarian - Googong High School (Prov)
Teaching Service —Illawarra NSW
- $90,177 - $137,861 a year
- Communication skills
- Teaching
2d
Teacher Special Education - Vincentia High School
Teaching Service —Illawarra NSW
- $90,177 - $137,861 a year
- Communication skills
- Teaching
2d
Assistant Head of Campus (Wollongong Campus)
WEA Co —Wollongong NSW
- $128,116 - $131,409 a year
- Full-time
- University
- First Aid Certification
- Leadership
- Employee assistance program
Quick Apply
8d
Resource Monitoring Officer
TAFE NSW —Wollongong NSW
- $116,219 - $125,157 a year
- Temporary
- Customer service
- Business
7d
Director, Research Services
University of Wollongong —Wollongong NSW
- Full-time
- Research
- University
- Communication skills
1h
Math Skills Team Leader
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Full-time
- Management
- University
- Team management
9d
Head Teacher Mathematics - Bulli High School
Teaching Service —Illawarra NSW
- $149,059 a year
- Leadership
- Communication skills
- Teaching
9d
Technical Team Manager, Anatomy and Health Sciences Laboratories
University of Wollongong —Wollongong NSW
- $96,898 - $119,986 a year
- Weekend availability
- Anatomy knowledge
- Laboratory experience
- University

More jobs to discover

Find similar jobs that you might be interested in.

Teacher Special Education - Warilla High School
Teaching Service —Illawarra NSW
The school provides a quality, comprehensive education to a diverse student enrolment, supported by an experienced staff. The FTE selection is final.
$90,177 - $137,861 a year
2d
School Learning Support Officer - Identified - Full Time - Ongoing - Warilla High School
School Administrative and Support —Illawarra NSW
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-…
$38.33 - $44.53 an hour
3d

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Student Services Advisor (Campus)

Torrens University Australia -
Flinders NSW

Apply Now

Job Details

Full-time
18 hours ago

Qualifications

Management
Customer service
Salesforce
Administrative experience
Analysis skills
Communication skills

Full Job Description

Student Services Advisor

Student Experience | Customer Service | Higher Education

About the Opportunity
Are you a student-focused customer service professional who enjoys solving problems and helping people navigate important moments in their education?

As a Student Services Advisor, you'll play a key role in delivering a consistent, high-quality campus experience for new and existing students. You'll take ownership of enquiries from start to finish, working with teams across Torrens University to provide clear information, resolve issues and help students progress confidently through their studies.

This is an exciting opportunity for someone who enjoys being visible and accessible on campus, thrives in a fast-paced, target-led environment, and takes pride in turning complex questions into positive student experiences.

If you're passionate about student success and delivering service with empathy, accuracy and accountability, we'd love to hear from you.

What's in it for you

Full-time opportunity based at our Flinders Campus on a 12-month fixed-term contract.

Make a visible, meaningful difference to students on campus every day

Work collaboratively with academic, professional and student support teams

Access professional development and career growth opportunities

Be part of a collaborative, inclusive and continuously improving culture

What You'll Do

You'll provide responsive, end-to-end support that helps students access the information, services and solutions they need to succeed.

Responsibilities include:

Act as a welcoming first point of contact for students attending campus with questions or concerns

Manage student enquiries from beginning to end, meeting service standards and agreed timeframes

Resolve enquiries relating to system access, subject selection, enrolment, timetables, student finance and progression

Provide accurate support for admissions, transcripts, statements of attainment and academic administration processes

Support international students with enrolment compliance and visa or Confirmation of Enrolment enquiries, within role boundaries

Work closely with Faculty, Learning Services, Technology Support, Student Records, Academic Administration and Student Finance teams

Escalate complex matters appropriately while remaining a consistent point of contact until resolution

Assist students to resolve informal complaints and contribute to improved satisfaction, effort and advocacy scores

Identify opportunities to use student feedback and voice-of-customer insights to improve processes and service delivery

Participate in team meetings, orientation, information sessions and campus events as required

Skills & Experience

Must Have

At least two years' experience in a front-of-house, customer service or customer experience role

A proven commitment to delivering high-quality, student-centred or customer-focused service

Strong written and verbal communication skills, with the ability to explain information clearly

Strong analytical, problem-solving and decision-making skills

The ability to build effective relationships across teams and work collaboratively to achieve outcomes

The ability to organise, prioritise and work autonomously in a target- and KPI-driven environment

Nice to Have

Experience working in higher education, vocational education or a similarly regulated service environment

Working knowledge of Salesforce, Microsoft Dynamics or comparable case-management systems

Understanding of student administration, academic processes or international student compliance requirements

Why Join Torrens?

At Torrens University Australia, we're transforming lives through education. As a Certified B Corporation, we're committed to making a positive impact by providing industry-relevant education that helps students build meaningful careers.

Our people are driven by purpose, collaboration and innovation. You'll join a diverse community that values accessibility, empathy, resolution, personalisation, speed and choice in every student interaction.

Together, we're creating exceptional learning experiences and a supportive environment where students, colleagues and communities can thrive.

How to Apply

Click APPLY to submit your application.

Applications close: 24th September 2026

Once you apply, we'll keep you updated throughout the recruitment process.

Hiring Process

Application review

Interview(s)

Reference and background checks

Offer

Should you have accessibility requirements or needs, please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.

About Torrens University Australia
Torrens University Australia is a young, global university committed to transforming lives through education. We offer industry-relevant programs designed to prepare students for meaningful careers in a rapidly changing world.

We foster a collaborative, inclusive and purpose-led culture where innovation, professional growth and continuous improvement are valued.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]

About Us

As the country’s newest and fastest-

growing university, Torrens
University Australia brings a fresh
approach to higher education.

Working with us is all about working alongside over 2000 professionals passionate about career and purpose. Our staff across our campuses and head office are united by our central ethos to Be Good – by committing to a better way of doing business.

We embrace diversity and inclusion of our staff and are committed to the attraction, retention and development of all people and support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and gender identification.

https://www.torrens.edu.au/about/careers-with-us

Apply Now

Refine Your Search

faculty jobs in illawarra, nsw

Student Services Advisor (Campus)

Teacher Special Education - Warilla High School

Director, Australasian Rehabilitation Outcomes Centre (AROC)

Teacher Technology and Applied Studies - Goulburn High School

Head Teacher - Technology and Applied Studies - Illawarra Sports High School

Project Officer

Head Teacher Personal Development, Health and Physical Education - Googong High School (Prov)

Teacher Librarian - Googong High School (Prov)

Teacher Special Education - Vincentia High School

Assistant Head of Campus (Wollongong Campus)

Resource Monitoring Officer

Director, Research Services

Math Skills Team Leader

Head Teacher Mathematics - Bulli High School

Technical Team Manager, Anatomy and Health Sciences Laboratories

More jobs to discover

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