- 7 PPT lines available across three sites
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Complex Care experience required
About Claro Disability Services:
At Claro, we help people with complex needs live more independent and confident lives. We set the standard for specialist disability services, delivering excellence in complex support. With 30 years of experience and national coverage, we provide the right homes, supports, and transitions guided by expertise and delivered with care.
What makes this role exciting
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You’ll work with people who have big, real world needs, from mobility and medical care to daily routines, communication, and fun activities.
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Every client is a unique story. You’ll tailor supports to their goals, vibes, routines, values, and culture.
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You’ll team up with families, medical professionals, and other support workers to keep everything running smoothly.
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Shifts flexible with your day, and you’ll build genuine relationships, not just checklists
What you’ll do
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Person-centered planning: Chat with the client (and family/advocates), get the know them and understanding of goals and routines.
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Complex physical care: Help with mobility, transfers, positioning, daily tasks, and devices (wheelchairs, aids, etc.) as outlined in the plan
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Medical supports: Watch for changes, follow med/clinical plans, and liaise with the care team if things shift.
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Social time and participation: Bring meaning, fun, and community access aligned with interests.
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Autonomy and advocacy: Support decision-making, respect consent, boost independence where possible.
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Cultural humility: Respect backgrounds, beliefs, and ways of being
Who we’re looking for
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A person-centered, warm, patient, and genuinely caring soul.
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Interest or experience in complex care, disability, and health nuances.
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Great communicator: listens well, reads cues, and adapts to different styles.
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Reliable and professional, with good notetaking and teamwork.
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Flexible and adaptable; comfortable with changing needs and shifts.
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Values fit: Bring Energy, Nurture and Care, Act with Integrity, Listen and Connect in action.
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Additional competencies required: Manual Handling, Acquired Brain Injury, Medication Administration, Changed Behaviour, Mealtime management, Complex Bowel Care, Severe Dysphagia Management
Available rosters
House 1:
Week 1
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Monday 7am-1pm
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Wednesday 7pm-9am (sleepover - 6 hours of active)
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Thursday 7pm-10am (sleepover - 7 hours of active)
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Friday 9pm-1pm (sleepover - 8 hours of active)
Week 2
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Wednesday 7pm-9am (sleepover - 6 hours of active)
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Thursday 7pm-10am (sleepover - 7 hours of active)
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Friday 9pm-1pm (sleepover - 8 hours of active)
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Sunday - 7am-3pm
House 2:
Line 3
Week 1
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Wednesday 7pm-10:30am (sleepover - 7.5 hours active)
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Thursday 7pm-10am (sleepover - 7 hours active)
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Friday 7pm-10am (sleepover - 7 hours active)
Week 2
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Tuesday 1pm-7pm
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Wednesday 7am-3pm (including CP shift 10am-3pm)
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Thursday 7am-11am
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Friday 7am-11:30am
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Saturday 1pm-7pm
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Sunday 7am-1pm
Line 4
Week 1
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Monday 10:30am-8pm (includes 10:30am-2:30pm CP shift)
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Tuesday 1pm-7pm
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Friday 7am-11:30am
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Saturday 7am-3pm
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Sunday 7am-1pm
Week 2
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Thursday 7pm-10am (sleepover - 7 hours active)
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Friday 7pm-10am (sleepover - 7 hours active)
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Saturday 7pm-9am (sleepover - 6 hours active)
House 3:
Line 1
Week 1
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Monday 4pm-9am (sleepover - 9 hours active)
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Tuesday 11pm-7am active night
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Wednesday 7pm-10am (sleepover - 7 hours active)
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Thursday 11pm-7am active night
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Sunday 7am-3pm
Week 2
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Tuesday 2pm-11pm
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Wednesday 2pm-11pm
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Saturday 7am-1pm
Line 4
Week 1
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Thursday 7am-3pm
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Friday 12pm-7pm
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Sunday 1pm-7pm
Week 2
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Thursday 4pm-9am (sleepover - 9 hours active)
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Friday 11pm-7am active night
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Saturday 11pm-7am active night
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Sunday 7pm-10am (sleepover - 7 hours active)
Line 7
Week 1
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Monday 7am-4pm
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Wednesday 1pm-7pm
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Thursday 7am-4pm
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Saturday 3pm-11pm
Week 2
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Tuesday 7pm-10am (sleepover - 7 hours active)
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Wednesday 7pm-10am (sleepover - 7 hours active)
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Thursday 11pm-7am active night
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Friday 7pm-10am (sleepover - 7 hours active)
Line 8
Week 1
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Tuesday 7am-3pm (includes 10am-3pm CP shift)
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Friday 7pm-10am (sleepover - 7 hours active)
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Saturday 11pm-7am active night
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Sunday 7pm-10am (sleepover - 7 hours active)
Week 2
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Monday 11pm-7am active night
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Friday 7am-3pm
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Saturday 3pm-11pm
What you’ll get (the good stuff)
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Paid induction and training when you start
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Paid travel between client shifts (minimum distance applies)
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Real-impact, person-centered work that’s meaningful day-to-day.
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Employee referral bonus to the value of $300
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Tailored onboarding for each client and ongoing support from a clinical team.
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Flexible scheduling to fit your life while serving clients well.
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A kind, collaborative team that values your voice and growth.
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Competitive pay and clear paths to deepen your skills and roles.
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A workplace that lives our values every day, in every interaction.
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Employee of the month
We are a values-led organisation, we bring energy, act with integrity, nurture and care and we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.
“We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.”
If you would like your profile to be discovered by our team of recruiters for future roles, we would love you to join our Talent Community.
