In-Demand Banking Jobs in Dog Swamp Wa

Fraud Detection Officer, Perth
Bankwest —Perth WA
- Full-time
- Customer service
- Financial services
Banking Consultant, Subiaco WA
ANZ Banking Group —Subiaco WA
- Part-time
- Communication skills
9d
Customer Advisor - Perth North of River
NAB —Perth WA
- Full-time
- Parental leave
Customer Service Officer - Midland
Bank of Queensland —Midland WA
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Banking Consultant, Perth WA
ANZ Banking Group —Perth WA
- Full-time
- Communication skills
9d
Business Banking Associate
Commonwealth Bank —Perth WA
- Weekend availability
- Hybrid work
- Customer service
- Business
- Leadership
7d
Associate, Banking & Finance
Allens —Perth WA
- Full-time
- Hybrid work
- Private practice
- Finance
- Health insurance
- On-the-job training
6d
Senior Banking Consultant, Midland WA
ANZ Banking Group —Midland WA
- Full-time
- Financial services
- Leadership
- Communication skills
Business Banking Manager, Osborne Park
NAB —Perth WA
- Full-time
- Customer service
- Communication skills
13d
Retail Customer Service Assistant
Newsxpress Carramar —Carramar WA
- $20 - $35 an hour
- Weekend availability
- Sales
- Customer service
- POS
Quick Apply
4d
Business Development Manager
Bank of Queensland —Perth WA
- Full-time
- Business development
- Parental leave
- Employee assistance program
Premier Banker
NAB —Perth WA
- Full-time
- Customer service
- Communication skills
9d
Senior Business Banking Manager, Multiple Roles in Commercial Broker & Origination
ANZ Banking Group —Perth WA
- Full-time
- Management
- Business development
- Bachelor's degree
7d
Business Banking Manager, Fremantle
NAB —Perth WA
- Full-time
- Customer service
- Communication skills
3h
Relationship Manager - Premier Banking (Perth)
Commonwealth Bank —Perth WA
- Full-time
- Hybrid work
- Sales
3d
Assistant Manager
ANZ Banking Group —Perth WA
- Full-time
- Financial services
- Communication skills
2d
Finance Assistant - Part Time
St Patrick’s Community Support Centre —Fremantle WA
- Part-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Employee assistance program
Customer Engagement Specialist
ANZ Banking Group —Perth WA
- Full-time
2d
Senior Financial Accountant
Southern Cross Care (WA) Inc —Rivervale WA
- Full-time
- Management
- Communication skills
- Health insurance
- Annual leave
Quick Apply
9d
Manager, Financial Services
Bethanie Group —Perth WA
- Hybrid work
- Financial services
- Leadership
- Communication skills
- Health insurance
- Parental leave
13h

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Fraud Detection Officer, Perth

Bankwest -
Perth WA

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Customer service
Call center experience
Financial services

Full Job Description

Due to continued growth in our GFMS team, we are looking for a Fraud Detection Officer on a full time basis. The role will be a 12-month contract/secondment opportunity and you must be based in Perth to be eligible for this position.

You must available to work on a 24/7 rotating roster, and to work in the office every day for the duration of your training (12 weeks). At Bankwest we’re proud to support flexible working. Once you have completed office-based training and we've set you up for success, you will move to a hybrid role with a mix of WFH & office hub days. Working from home arrangements will be at your managers discretion.

The Fraud and Scams Response Centre (FSRC) vision is to inspire confidence and create peace of mind. We strive to provide safe banking through prevention, detection and response.

Fraud and Scams Response Centre consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.

Do work that matters

You will deliver excellence in customer service and also innovation in dealing with customer’s situations:

Handle inbound and outbound calls relating to potential Scam or Fraud activity
Creating peace of mind for our customers by providing exceptional service when handling inbound fraud/scam call enquiries
Working in a high paced environment with a passion to inspire confidence in our customers, specifically when being faced with a fraud or scam situation
Perform the detection analyst over scam/fraud related events and ensure sound decisions are made whilst following the standard operating procedure.
Identify digital fraud trends and report on these accordingly
Manage a high volume of customer calls and scam alerts
Prompt escalation of issues/risks out of delegation and/or as required
Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability
High level of personal integrity & commitment to confidentiality & privacy principles
Availability to be rostered across a 24 hour/7 day roster
Financial Services Industry experience preferred with a focus on Online and Mobile correlated roles
Demonstrated experience in the delivery of excellence in customer service including personal, written and verbal skills
Ability to resolve basic customer complaints.

What will help you succeed?

Your strong customer service skills will enable you to build and maintain a positive relationship with customers by resolving and identifying potential fraud/scam activity and ensuring customers are banking as effectively as possible. You will also be able to demonstrate:
An ability to work in a high volume call centre environment
The ability to think outside the box and ensure the best solutions is provided to your customers to meet their financial needs
Able to perform well in an ambiguous environment
the ability to interact with a wide range of customers and colleagues
a desire to want to deliver excellent customer service
Ability to work in a fast paced & highly regulated environment

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 10/09/2026

Apply Now

Refine Your Search

banking jobs in dog swamp wa

Fraud Detection Officer, Perth

Banking Consultant, Subiaco WA

Customer Advisor - Perth North of River

Customer Service Officer - Midland

Banking Consultant, Perth WA

Business Banking Associate

Associate, Banking & Finance

Senior Banking Consultant, Midland WA

Business Banking Manager, Osborne Park

Retail Customer Service Assistant

Business Development Manager

Premier Banker

Senior Business Banking Manager, Multiple Roles in Commercial Broker & Origination

Business Banking Manager, Fremantle

Relationship Manager - Premier Banking (Perth)

Assistant Manager

Finance Assistant - Part Time

Customer Engagement Specialist

Senior Financial Accountant

Manager, Financial Services

I want to receive the latest job alert for banking in dog swamp wa

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