In-Demand Customer experience specialist Jobs in Docklands, Vic

Marketing Automation Specialist (6-month contract)
Aussie Broadband —Melbourne VIC
- Full-time
- Marketing
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Customer Success Manager
Deposit Power —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
Social Media Co-ordinator
Topping Industries —Airport West VIC
- $25 - $30 a year
- Part-time
- Hybrid work
- Marketing
- Bachelor's degree
- Communication skills
- Employee discount
Quick Apply
Customer Service Officer
Link Group —Docklands VIC
- Rotating roster
- Customer service
- Financial services
Customer Onboarding - POS Trainer Hospitality
OrderMate —Melbourne VIC
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance program
Customer Delivery Specialist
King Living —Altona North VIC
- Full-time
- ERP systems
- Warehouse
- AI
Quick Apply
Christmas Casual Sales Assistant | Angus & Coote Emporium
Angus & Coote —Melbourne VIC
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
9d
Digital Marketing & Lead Generation Coordinator
Start Solar —Burwood VIC
- From $75,000 a year
- Full-time
- Organisational skills
- In-person
- Marketing
- Employee discount
- Referral program
Quick Apply
7d
Administration Officer
Bolton Clarke —Melbourne Western Suburbs VIC
- Part-time
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
Receptionist/Office Support
Law Partners —Melbourne VIC
- Full-time
- Administrative experience
- Organisational skills
- Front desk
Digital Marketing Specialist (Maternity Leave Cover)
SumaNurica —Melbourne VIC
- $80,000 - $105,000 a year
- Full-time
- Customer service
- Merchandising
- Organisational skills
- Employee discount
Quick Apply
9d
Contact Centre Specialist
Great Southern Bank —South Yarra VIC
- Full-time
- Sales
- Customer service
- Work from home
Customer Experience Specialist
Pact Packaging —Truganina VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick Apply
Mobility Specialist - APAC
Remote —Melbourne VIC
- $29,450 - $74,500 a year
- Remote
- AI
- Communication skills
- Relocation assistance
- Annual leave
Customer Banking Specialist - Camberwell
Commonwealth Bank —City of Boroondara VIC
- Part-time
- Hospitality
- Financial services
- Communication skills
Team Member - Casual
Officeworks —Melbourne VIC
- Weekend availability
- Employee assistance program
2d
Linen Services Coordinator
Victorian Government —Melbourne Western Suburbs VIC
- $87,003.00 - $96,181.28 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Leadership
- Employee assistance program
7d
Administrative Officer - Statements
Royal Australian and New Zealand College of Obstetricians and Gynaecologists —Melbourne VIC
- Contract
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health insurance
- Work from home
Quick Apply
B2B Digital Marketing Specialist (Search & Social)
Aussie Broadband —Melbourne VIC
- Full-time
- Sales
- Analysis skills
- Budgeting
- Annual leave
- Parental leave

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customer experience specialist jobs near docklands, vic

Marketing Automation Specialist (6-month contract)

Aussie Broadband -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Annual leave
Parental leave
Employee assistance program

Qualifications

Marketing
Analysis skills
Content creation
Communication skills
Marketing

Full Job Description

Join our Digital Marketing team in this exciting 6-month maximum term opportunity and play a key role in shaping how we engage with our customers.

As our Marketing Automation Specialist, you'll create and optimise personalised, data-driven customer experiences across email, SMS and push notifications. Working within a team that is passionate about innovation, performance and continuous improvement, you'll design, build and enhance automated customer journeys that drive customer acquisition, strengthen retention and deliver meaningful results.

If you're passionate about marketing technology, customer engagement and using data and insights to drive smarter marketing outcomes, we'd love to hear from you.

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer , supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday.

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values:

Don't be ordinary, be awesome
Think BIG
No bullsh*t
Be good to people
Have fun

We are proud to be a B Corp Certified company , which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment , sponsorship programs and our paid staff community service leave offering.

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine .

The good stuff

26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

To be successful in this role you will possess:

Tertiary qualifications in Marketing or a related discipline
2+ years’ experience in marketing automation, email marketing or a similar role
Experience designing and optimising customer journeys, audience segmentation and automated campaigns
Strong written communication and content creation skills
Ability to build effective relationships and collaborate across cross-functional teams
Working knowledge of HTML and CSS
Strong analytical skills, with the ability to interpret data and drive insights
Knowledge of email marketing best practices and customer lifecycle marketing
Experience with Iterable or similar marketing automation platforms (highly regarded)
A proactive, adaptable mindset with strong problem-solving skills and the ability to work both independently and collaboratively
Telco industry experience or customer journey expertise will be highly regarded

How will you support our “Why?”

Design, build and optimise customer journeys across email, SMS and push notifications
Develop, test and monitor automated campaigns to improve performance and engagement
Drive customer acquisition and retention through targeted marketing initiatives
Collaborate with the wider Marketing team to deliver effective customer communications
Analyse customer and campaign data to inform decisions and improve results
Manage and optimise marketing automation platforms, including Iterable
Own and maintain the communications calendar
Identify opportunities for innovation and continuous improvement
Ensure all marketing activity complies with relevant legislation and best practice standards

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!

Apply Now

Refine Your Search

customer experience specialist jobs in docklands, vic

Marketing Automation Specialist (6-month contract)

Entry Level Solar Sales Representative

Customer Success Manager

Social Media Co-ordinator

Customer Service Officer

Customer Onboarding - POS Trainer Hospitality

Customer Delivery Specialist

Christmas Casual Sales Assistant | Angus & Coote Emporium

Digital Marketing & Lead Generation Coordinator

Administration Officer

Receptionist/Office Support

Digital Marketing Specialist (Maternity Leave Cover)

Contact Centre Specialist

Customer Experience Specialist

Mobility Specialist - APAC

Customer Banking Specialist - Camberwell

Team Member - Casual

Linen Services Coordinator

Administrative Officer - Statements

B2B Digital Marketing Specialist (Search & Social)

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