In-Demand Customer service consultant / manager Jobs in Chelsea Heights, Vic

Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills
Customer Service Consultant Narre Warren North, Victoria
Bupa —Narre Warren North VIC
- Customer service
- Microsoft Office
- Administrative experience
- Pet insurance
13d
Membership Consultant
Anytime Fitness Knox —Wantirna South VIC
- $25 - $33 an hour
- Weekend availability
- CPR Certification
- Sales
- Customer service
- Employee discount
- Gym membership
Quick Apply
13d
Membership Consultant - Hampton East
Anytime Fitness —Hampton East VIC
- Temporary
- Hospitality
- Sales
- Customer service
- Gym membership
Quick Apply
13d
Project Manager - BMS
Johnson Controls —Scoresby VIC
- Full-time
- HVAC
- Budgeting
- Leadership
Sales Consultant
99 Bikes —Mornington VIC
- $60,000 - $90,000 a year
- Full-time
- Sales
- Communication skills
- On-the-job training
Funding Consultant
BaptistCare —Camberwell VIC
- Full-time
- Hybrid work
- Nursing
- Writing skills
- Microsoft Office
13d
Sportscraft - Casual Sales Consultant - Mornington
Sportscraft —Mornington VIC
- Weekend availability
- Sales
- Customer service
- Employee assistance program
- Referral program
Quick Apply
Sportscraft - Casual Sales Consultant - Mornington
APG & Co —Mornington VIC
- Weekend availability
- Sales
- Customer service
- Employee assistance program
- Referral program
Quick Apply
Implementation Consultant
Cloud Factory —Glen Waverley VIC
- On call
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Asset Manager - Octopus Australia
Octopus —South Yarra VIC
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Wellness program
- Health insurance
Quick Apply
10d
Business Development Manager - Octopus Australia
Octopus —South Yarra VIC
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Financial services
- Wellness program
- Health insurance
Quick Apply
Placement Support Team Leader
The Salvation Army —Blackburn VIC
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
Inside Sales Team Lead
Aggreko —Braeside VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Paid training
- Tuition reimbursement
Interior Decorator - Frankston
FREEDOM Furniture —Frankston VIC
- Part-time
- Employee discount
Quick Apply
Project Manager - BMS
Sourceo —Scoresby VIC
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
4d
Territory Manager Civil Infrastructure Southern
Vinidex Pty Ltd (Australia) —Mulgrave VIC
- Full-time
- Business development
- Negotiation
- Employee assistance program
Senior Project Manager - BMS
Sourceo —Scoresby VIC
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
4d
Senior Project Manager - BMS
Johnson Controls —Scoresby VIC
- Full-time
- AutoCAD
- Engineering
- HVAC
New Vehicle Sales Executive | Chadstone Toyota
Patterson Cheney Pty Ltd —Oakleigh VIC
- $100,000 - $120,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Employee assistance program

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Customer Service Consultant / Manager

Mike's Carpet Discounters
Carrum Downs VIC

Apply Now

Job Details

Full-time | Contract | Fixed term

Qualifications

Merchandising
English
Organisational skills
Time management

Full Job Description

Location: Mike’s Carpets Flooring & Blinds Centre, stores – Carrum Downs, Glen Waverley.

Employment type : Fulltime / fixed term contract.

Mikes Carpets Flooring & Blinds Centre is a family-owned and operated business, servicing both metropolitan and regional Victoria since 1975. It specialises in carpets, flooring, and window finishes and has stores in Glen Waverley, Carrum Downs, Rosebud and Truganina, with a very strong physical store and online foot print growth strategy.

About the role

To provide our customers with a superior level of service in order to achieve customer satisfaction.

Working in a very fast-paced and friendly environment with a young and dynamic team, you will assist the executive team, project manager and commercial sales/delivery team with all aspects of estimating from take-offs, setting up quotes of different complexities, quoting and data input.

The key responsibilities of this role will be:

Establishing and evaluating policies, plans, and processes for dealing with
customers and the products and services offered.
Assuring business operational effectiveness.
Helping with recruitment and giving team members instructions and feedback.
Guiding, inspiring, and developing the customer service team
Planning and executing after-sales services to monitor customer satisfaction, guarantee the performance of acquired goods, and adjust and improve services offered
Coordinating with other organisational units, service providers, and clients to determine and meet client expectations.
Stay abreast of market trends and employ best practises as necessary
Use assets and manage resources to meet both qualitative and quantitative
goals.

To be considered for this role, you will have the following attributes:

Ability to listen and learn and show genuine care for both team and customers.
Should have skills or experience in a specific flooring industry, supported by intermediate computer literacy.
Valid Victorian Drivers’ license required.
The drive to exceed sales goals and KPIs.
Clean, professional presentation.
Fluent in English.
Ability to work reasonably extended hours and work weekends.
Flexibility to attend after-hours appointments for commercial customers.
Intermediate understanding of retail and commercial/industrial operations.
Keeping the work environment clean and safe.
Key attributes that are fundamental to the team are a passion for quality, self-motivation, and teamwork for the role. We are seeking someone who has the requisite skillset, although has some development goals that will entail growing our business.
Promote an environment that excels in customer service and reduced wait times
Coaching teams to deliver great experiences through superb store standards in Safety and Merchandising.

Personal skills

Strong time management and organisational skills
A passionate individual who shows enthusiasm, care and ownership
Acute attention to detail
Ability to embrace a collaborative and team attitude
Constantly striving for greatness
Community orientated
Ability to create a vision, coach, motivate and inspire a team to stretch their capabilities, unlock potential and build commitment to achieving the vision.

This is a hands-on role for a proactive all-rounder who is passionate about project estimation, and handling customers, can develop meaningful relationships, problem solve with ease and likes to have some fun along the way. Projects can involve some issues. Therefore, the ability to analyse problems, determine the best options available and utilise existing relationships with customers, trades, or suppliers to Resolve the issue is paramount.

Key attributes that are fundamental to the team are a passion for quality, self-motivation, attention to detail and teamwork for the role. We are seeking someone who has the requisite skillset, although has some developmental goals that will entail growing our business.

Apply Now

Refine Your Search

customer service consultant / manager jobs in chelsea heights, vic

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