In-Demand Shift leader Jobs in Cardiff, Nsw

Guest Experience Officer
Port Stephens Council —Raymond Terrace NSW
- $35.04 - $37.65 an hour
- Part-time
- Hospitality
- Management
- Sales
- Parental leave
- Employee assistance program
8d
Front of House Team Leader – Part-Time / Full-Time
Casa nova Toronto —Toronto NSW
- $27.97 - $41.00 an hour
- Part-time
- Serving
- Hospitality
- Management
- Employee discount
- Free food
Quick Apply
3d
Shift Leader - Warners Bay
Guzman y Gomez —Warners Bay NSW
- Full-time
- Supervising experience
- Leadership
- Employee assistance program
Quick Apply
Team Member
Coles Supermarkets —Mount Hutton NSW
- Weekend availability
- Employee assistance program
- Gym membership
1d
Full Time 2IC - Green Hills
Universal Store —East Maitland NSW
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount
Assistant Venue Manager
Funlab —Charlestown NSW
- $72,000 - $85,000 a year
- Weekend availability
- Management
- Communication skills
- Employee assistance program
Assistant Venue Leader
Yo-Chi —Charlestown NSW
- Weekend availability
- Hospitality
- Management
- Leadership
Full Time 2IC - Kotara
Universal Store —Kotara NSW
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
Shift Supervisor
Zeus Street Greek —Hamilton NSW
- Day shift
- Hospitality
- Management
- Customer service
Night Manager - Mercure Newcastle
MERCURE —Newcastle NSW
- Part-time
- Hospitality
- Microsoft Outlook
- Microsoft Office
Quick Apply
12d
Animal Attendant (Pet Boarding)
Kip Happy Stays —Morisset NSW
- Weekend availability
- Outdoor work
- Employee assistance program
- Referral program
Team Leader
Yo-Chi —Charlestown NSW
- Hospitality
- Leadership
Christmas Casual Sales Assistant | Goldmark Green Hills
Goldmark —East Maitland NSW
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
2d
Retail Sales Assistant (Casual) Newcastle, NSW
ResMed —Newcastle NSW
- Part-time
- Sales
- Customer service
- Salesforce
- Employee assistance program
Duty Manager - Rydges Newcastle
EVT Group —Newcastle NSW
- Overtime
- Sales
- Communication skills
- Hotel experience
- Annual leave
- Parental leave
11d
Cleaning and Trolley Collection
Coles Supermarkets —Warners Bay NSW
- Weekend availability
- No experience needed
- Outdoor work
- Employee assistance program
- Gym membership
Team Leader - Disability Support Services
Activated Concepts —Charlestown NSW
- $34 - $37 an hour
- Temporary
- First Aid Certification
- Leadership
- Time management
Assistant Manager - Mattara Hotel
Endeavour Group —Charlestown NSW
- $80,000 a year
- Full-time
- Leadership
- Employee assistance program
1d
Business Support Officer | Teralba NSW
Roshana Care Group —Teralba NSW
- Full-time
- Administrative experience
- Time management
- Employee assistance program
Venue Manager| Greenhills - East Maitland
Burger Urge —East Maitland NSW
- Weekend availability
- Sales
- Customer service
- Leadership
- Employee discount

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Guest Experience Officer

Port Stephens Council -
Raymond Terrace NSW

Apply Now

Job Details

Permanent | Part-time | Full-time
$35.04 - $37.65 an hour
8 days ago

Benefits

Parental leave
Employee assistance program
Insurance services
On-site parking

Qualifications

Hospitality
Management
Sales
Customer service
Hospitality Management
Communication skills

Full Job Description

A great lifestyle in a treasured environment, this is life at PSC!

The opportunity

Nestled in the heart of One Mile, our award-winning Port Stephens Koala Sanctuary is seeking expressions of interest from customer-centric individuals to join their team as a Guest Experience Officer.

From tour groups, to guest check-ins, online reservations, and everything in-between, you’ll be key in delivering an exceptional guest experience from their first enquiry, right through to their check-out and return.

Our Guest Experience Officer is a face-to-face position, welcoming and supporting our guests at the Port Stephens Koala Sanctuary daily. Your focus is on making a memorable guest experience, whatever the reason for the visit! With guests arriving to check-in to our on-site glamping tents, tourist buses arriving with groups ready to explore the sanctuary, or families seeking a nature-filled day during school holidays – no day will be the same! As you develop in this role, so will your knowledge of our on-site koalas where you will get to facilitate your own tours around the sanctuary for our guests on-site and day-visiting.

What does the roster look like?
Our rosters are scheduled in advance providing you plenty of notice of your shift times and schedules. As the Sanctuary is open 7-days a week, the roster is drawn up to reflect this, with shifts available across Monday to Sunday each week.

As our business focuses around tourism and holiday-goers, there will be times during peak periods where we do require some flexibility from staff with regard to their rosters to ensure we can continue to provide the best experience we can to our guests.

We roster to consider your leave requests and where possible, ensuring an even spread of weekend work across the team.

This is a permanent opportunity – working part-time, with a minimum of 30 hours / week. During peak periods, there is capacity to work up to 38 hours / week bringing you up to full-time hours when required.
Hourly Rate: $35.04 to $37.65 / hour + 12% superannuation + $2,023 retention allowance paid annually (pro-rated for part-time hours)
Working weekends? Penalty rates apply.
You will be working from Port Stephens Koala Sanctuary, One Mile

View the position description for Guest Experience Officer here.

We’re all about putting the right people, in the right role! Here’s what we’re looking for:

A certificate III in Tourism, Hospitality, or a relevant field or relevant experience in the Tourism, Hospitality or Customer Service industry
Demonstrated customer service experience either face-to-face (if considering the Guest Experience Officer) or, over the phone in a high volume call centre environment (if considering the Sales & Reservations Officer)
Effective communication skills with all customers, internal and external
Ability to learn, or prior experience using a Reservation Management System – our team uses Newbook

This is life at PSC!

Work/Life balance with generous leave entitlements, flexible work options and leave in lieu
Long service leave when you’ve been with us for just over 5 years
Health & Wellbeing leave to recharge when you need it
Industry leading Paid Parental Leave accessible for all employees – regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
PSCare Day available to all employees to take in addition to your regular leave entitlements
Confidential support (including mental health) through our employee assistance program
Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
Free parking on site and a convenient local shopping centre
Coffee and food to keep you sustained at our on-site café
And lots more…

Enough about us, we want to hear about you! So tell us about…

What excites you about being a Guest Experience Officer?
What is your availability?

Ready to Apply? Here’s what you need to know

Applications Close: midnight, Sunday 30 August 2026
Contact for information on Guest Experience Officer: Melinda Atkinson, Koala Sanctuary Assistant Manager, on (02) 4988 0929 or 0429 365 606 or Carmel Napper, Guest Experience Officer Team Leader, on (02) 4988 0800.
For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for ‘How to Apply’
To complete your online application, you will be asked to upload a copy of your resume and provide responses to the questions about
We’re a 2026 Circle Back Initiative Employer – we commit to respond to every applicant
We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment
Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care
We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together

Apply Now

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