In-Demand Control officer Jobs in Canberra, Act

ICT Support Officer
CYOS Solutions —Canberra ACT
- $50 - $65 an hour
- Contract
- Azure
- Office
- Communication skills
Quick Apply
5d
Visitor Services Coordinator
Australian War Memorial —Campbell ACT
- $88,834 - $96,829 a year
- Weekend availability
- Master's degree
- Annual leave
4d
Security Officer - ASEC Course participants ONLY
MSS Security —Canberra ACT
- Full-time
- Hospitality
- Customer service
- Leadership
Expression of Interest – Project Management Professionals
KBR —Canberra ACT
- Full-time
- Parental leave
6d
Security Officer
Certis Group —Canberra ACT
- Weekend availability
- CPR Certification
- Customer service
- First Aid Certification
- Paid training
- Employee assistance program
ICT Support Officer
SkyDB —Canberra ACT
- $35 - $100 an hour
- Contract
- Azure
- Management
- Analysis skills
Quick Apply
3d
Cyber Security Officer - Products and Services
Australian Government —Canberra ACT
- $93,612 - $98,332 a year
- Microsoft Access
- Azure
- No degree
11d
ICT Support Officer
radk tech pty ltd —Canberra ACT
- From $60 an hour
- Contract
- In-person
- Communication skills
Quick Apply
5d
General Accountant
UCX Ltd —Canberra ACT
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick Apply
2d
PSL6 Security Advisors - Multiple Roles
The Department of Parliamentary Services —Canberra ACT
- $101,168 - $113,706 a year
- Management
- Leadership
- Gym membership
2d
Policy Officer - Quality, Compliance & Risk
Woden Community Service —Canberra ACT
- Contract
- Research
- Analysis skills
- Employee assistance program
Work Health & Safety Advisor (Expected Vacancy), APS Level 4, Chief Operating Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $81,448 - $87,918 a year
- Remote
- Microsoft Office
- Human resources
- Organisational skills
4d
ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
5d
ICT Knowledge Officer
The Department of Parliamentary Services —Canberra ACT
- $92,450 - $99,185 a year
- Call employer
- Management
- Customer service
- Organisational skills
- Gym membership
12d
Accounts Payable Officer
Benmax —Canberra ACT
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- HVAC
- Manufacturing
11d
ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
5d
Environmental Project Officer
Downer Group —Canberra ACT
- Full-time
- Management
- Administrative experience
- Employee assistance program
Enrolled Nurse
Serco Plc —Campbell ACT
- Weekend availability
- CPR Certification
- Patient care
- Acute care experience
Security Officer
MSS Security —Canberra ACT
- Full-time
- Communication skills
Export Controls Officer | Air Defence Systems
Amentum —Canberra ACT
- Full-time
- Parental leave
- Employee discount
Quick Apply

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ICT Support Officer

CYOS Solutions -
Canberra ACT

Quick Apply

Job Details

Contract
$50 - $65 an hour
5 days ago

Qualifications

Azure
ITIL
Communication skills

Full Job Description

Application closing date: Sunday, 30 August 2026 • 11:59pm, Canberra time

Estimated start date: Monday, 07 September 2026

Location of work: ACT

Working arrangements: Full time onsite at their Canberra office based in Barton

Length of contract: 3 months

Contract extensions: 3 months

Security clearance: Must have Baseline security clearance

Rates: $50 - $65 per hour (inc. super)

The ICT Support Officer provides frontline ICT support services to ACIAR staff in Australia and overseas. The role is responsible for responding to helpdesk requests, resolving routine ICT issues, maintaining accurate service records, and supporting the deployment and management of ICT equipment.

Working as part of the Business Systems Unit (BSU), the position contributes to the delivery of reliable and customer-focused ICT services while supporting broader ICT projects and operational activities. The role requires strong communication skills, sound problem-solving abilities, and a commitment to delivering high-quality customer service.

Key duties and responsibilities:

Provide ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalate service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades, testing, rollouts and implementation activities.
Prepare and update ICT procedures, user guides and knowledge articles.
Liaise with staff, vendors and service providers to support ICT service delivery.
Identify recurring issues and contribute to service and process improvements.
Support cyber security controls, patching, access management and incident reporting.
As this is a Helpdesk role, and will require maintenance of user and building ICT hardware, this role is 100% office-based

Essential experience & requirements:

Current minimum Baseline is essential
Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Essential criteria

Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Desirable criteria

Experience in Active Directory on premise and Azure AD.
Demonstrated understanding of ITIL principles.

HOW TO APPLY

Please provide an updated CV (a maximum of 3 - 5 pages) to reflect your suitability to the role based on the job description. You will also need to complete a one page pitch (no more than 5000 characters) to address all criteria specified. Your application will be reviewed based on ability to demonstrate, or potential to develop, the capabilities required.

Quick Apply

Refine Your Search

control officer jobs in canberra, act

ICT Support Officer

Visitor Services Coordinator

Security Officer - ASEC Course participants ONLY

Expression of Interest – Project Management Professionals

Security Officer

ICT Support Officer

Cyber Security Officer - Products and Services

ICT Support Officer

General Accountant

PSL6 Security Advisors - Multiple Roles

Policy Officer - Quality, Compliance & Risk

Work Health & Safety Advisor (Expected Vacancy), APS Level 4, Chief Operating Officer

ICT Support Officer

ICT Knowledge Officer

Accounts Payable Officer

ICT Project Officer (3 +3) month extension options

Environmental Project Officer

Enrolled Nurse

Security Officer

Export Controls Officer | Air Defence Systems

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