In-Demand Technical & network support technician Jobs in Campbellfield Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
14d
ICT Support Technician
Pavan Enterprises Pty Ltd —Wollert VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
14d
IT Support Technician
Microcel —Niddrie VIC
- Up to $50 an hour
- Full-time
- English
- Administrative experience
- In-person
Quick Apply
4d
Data Center IT Support Engineer-DCO Tech 3, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $79,423 - $99,423 a year
- 12 hour shift
- Computer Science
- AWS
- Associate degree
Technical Support Officer - Education
OZCOM TECHNOLOGY GROUP —Epping VIC
- From $35 an hour
- Full-time
- In-person
Quick Apply
9d
Copper Technician
WV Technologies Pty Ltd —Mickleham VIC
- $80,000 - $120,000 a year
- Urgently hiring
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Distribution Network Technician - Power Quality
Zinfra —Broadmeadows VIC
- Engineering
Engineering Operations Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- 12 hour shift
- Management
- AWS
- HVAC
10d
Technician - Port Solutions (Electrical)
Konecranes —Melbourne VIC
- $58 - $68 an hour
- Overtime
- Electrical experience
- Communication skills
Quick Apply
Data Center Operation Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Scripting
- Health insurance
- Employee assistance program
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
14d
Level 2 IT Support Team Leader
Accent Group —Cremorne VIC
- Full-time
- Microsoft Office
- POS
- Leadership
Quick Apply
12d
Controls Technician, APAC Controls Deployment & Service
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- AWS
- Bachelor's degree
Technical Operations Engineer, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- AWS
- Bachelor's degree
Senior Field Technician I Wagga Wagga
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Senior Field Technician I Horsham
NBN Co —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Operation Tech I, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- AWS

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
14 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technical & network support technician jobs in campbellfield vic

Technical & Network Support Technician

ICT Support Technician

IT Support Technician

Data Center IT Support Engineer-DCO Tech 3, MEL - DCO

Technical Support Officer - Education

Copper Technician

ICT System and Field Technician

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Data Center IT Support Engineer, MEL - DCO

Distribution Network Technician - Power Quality

Engineering Operations Technician

Technician - Port Solutions (Electrical)

Data Center Operation Technician

Intermediate Service Desk Technician

Level 2 IT Support Team Leader

Controls Technician, APAC Controls Deployment & Service

Technical Operations Engineer, Data Center Engineering Operations

Senior Field Technician I Wagga Wagga

Senior Field Technician I Horsham

Operation Tech I, Data Center Engineering Operations

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