In-Demand Hotel & accommodations guest services staff Jobs in Cairns, Qld

Hotel Service Manager Positions
Accor Apartments & Realty —Cairns QLD
- $79,400 - $100,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Assistant Manager
Accor Apartments & Realty —Cairns QLD
- Weekend availability
- Hospitality
- Supervising experience
- Restaurant experience
10d
Hotel Manager Positions
Accor Apartments & Realty —Cairns QLD
- $79,400 - $120,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- Time management
Laundry Team Leader
PULLMAN —Cairns QLD
- Full-time
- Supervising experience
- Hotel experience
Quick Apply
Restaurant Manager
Oaks Hotels —Cairns QLD
- $79,000 - $82,000 a year
- Weekend availability
- Customer service
- Restaurant experience
- Communication skills
- Health insurance
- Parental leave
Quick Apply

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Hotel Service Manager Positions
Accor Apartments & Realty —Cairns QLD
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Deliver continuous customer service throughout the evening…
$79,400 - $100,000 a year
Assistant Manager
Accor Apartments & Realty —Cairns QLD
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide! Family & Friends Discounts - Available on a range of…
10d

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hotel & accommodations guest services staff jobs near cairns, qld

Hotel Service Manager Positions

Accor Apartments & Realty -
Cairns QLD

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Job Details

Permanent | Full-time
$79,400 - $100,000 a year

Qualifications

Hospitality
Supervising experience
Hotel experience
Time management
Office experience

Full Job Description

We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Role: Hotel Manager Positions - Front Office Supervisor, Duty/Assistant Manager, Night Manager and Front Office Manager
Salary: $79,400 to $100,000 annually
Location: Far North Queensland
Contract: Permanent Full-Time
Employer: Mantra Hospitality Admin Pty Ltd
Date Posted: 27 July 2026
Applications Close: 24 August 2026

As our next Front Office Supervisor or Duty/Assistant Manager, you will:

Take the helm and guide the front office’s day-to-day operations with expertise
Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
Contribute to roster planning and preparation
Embrace authenticity and let your unique self-shine in every shift

As our next Night Manager, you will:

Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift
Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries
Manage the reception desk and oversee night audit and reporting procedures
Uphold overnight property security standards
Assist in preparing for the daytime team's operations

As our next Front Office Manager, you will:

Confidence in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives

Qualifications & Experience (Applicable to All Roles):

Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
Proficiency in using reservation and property management systems is a plus
Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
Masterful in the art of both the written and spoken communication
Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

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hotel & accommodations guest services staff jobs in cairns, qld

Hotel Service Manager Positions

Assistant Manager

Hotel Manager Positions

Laundry Team Leader

Restaurant Manager

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