In-Demand Service desk support Jobs in Burwood, Nsw

Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
4d
Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
11d
Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
4d
People & Culture Administrator (Part-time)
IKEA —Tempe NSW
- Temporary
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
- Parental leave
11d
Warehouse Assistant/ Customer Service
Criterion Industries —Leichhardt NSW
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Customer service
Quick Apply
Part-Time Logistics & Operations Assistant (Sydney CBD)
Feedwell —Sydney NSW
- Part-time
- In-person
Quick Apply
IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
6d
IT Help Desk Officer
Mulpha —Sydney NSW
- Full-time
- Microsoft Outlook
- Customer service
- SharePoint
- Free parking
- Employee assistance program
Quick Apply
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Retail Planogram Merchandiser - Bankstown- NSW
CROSSMARK Australia —Bankstown NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Service Desk Support Coordinator - Systems
Interactive Pty Ltd —St Leonards NSW
- Night shift
- Customer service
Employment Consultant
APM Employment Services —Burwood NSW
- Full-time
- Sales
- Administrative experience
- Business development
- Parental leave
- Employee assistance program
Quick Apply
6d
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Meadowbank NSW
- $168,598 a year
- Temporary
- No degree
4d
Retail Planogram Merchandiser - Leichhardt - NSW
CROSSMARK Australia —Leichhardt NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
Receptionist/Office Assistant
The Arnott's Group —North Strathfield NSW
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
13d
Service Desk Support Coordinator - Systems
Interactive —St Leonards NSW
- Full-time
- Customer service
Quick Apply
Retail Planogram Merchandiser - Baulkham Hills - NSW
CROSSMARK Australia —Baulkham Hills NSW
- $34.34 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
6d
Service Advisor - BYD Homebush
Harmony New Energy Auto Pro Servicing Pty Ltd —Homebush NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
Quick Apply

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Systems Support Officer

Rivkin Securities Pty Ltd
Rushcutters Bay NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
4 days ago

Qualifications

Authentication
Microsoft Access
Software troubleshooting
WordPress
Analysis skills
IT support
Organisational skills
Computer skills
Communication skills
VPN

Full Job Description

Systems Support Officer

Rivkin is an established Australian financial services and wealth management business with more than four decades of experience. Based in Sydney's Eastern Suburbs, Rivkin provides investment research, portfolio solutions, private wealth and SMSF services to a diverse range of clients.

As our business continues to evolve, technology plays an increasingly important role in supporting our people, systems and day-to-day operations.

We are now seeking an experienced and hands-on Systems Support Officer to join our team and take responsibility for providing reliable, responsive and practical IT support across the business.

About the Role

This is a hands-on ICT support position where you will work closely with employees across the business, resolving day-to-day technology issues and helping ensure our systems, devices and applications operate effectively.

You will be responsible for providing technical support across hardware, software, Microsoft 365, user access, network connectivity and business systems, while also assisting with IT security, equipment management and technology projects.

Key Responsibilities

Provide technical support to office-based and remote employees, resolving hardware, software, network and user-access issues.
Set up and maintain computers, user accounts, Microsoft 365, applications and IT equipment.
Manage user accounts, permissions, password resets and multi-factor authentication.
Troubleshoot Wi-Fi, internet, VPN and general network connectivity issues.
Install, configure and maintain laptops, desktops, monitors, printers, phones and other IT equipment.
Maintain IT equipment, software licences and device inventories.
Support cybersecurity, antivirus, Microsoft Defender and device security requirements.
Liaise with managed service providers, software vendors and telecommunications providers to resolve technical issues.
Provide support for internal systems, websites and online platforms, including basic WordPress and website troubleshooting.
Maintain accurate records of IT assets, support requests and system changes.
Provide guidance and training to employees on IT systems and software.
Assist with the implementation of new software, systems and internal IT processes.
Escalate complex technical issues where required and ensure IT requests are resolved efficiently with minimal disruption to business operations.

About You

To be successful in this role, you will have:

At least 2 years' experience in IT support, systems support, help desk or a similar ICT role.
Relevant qualification in Information Technology, Computer Systems, Networking, or a related discipline.
Demonstrated experience supporting hardware, software, Microsoft 365, user accounts and network connectivity.
Experience with Windows, Microsoft 365, user permissions, password management and multi-factor authentication.
Experience configuring and maintaining computers, peripherals, mobile devices and other IT equipment.
A good understanding of IT security, endpoint protection and Microsoft Defender.
Experience working with external IT providers, software vendors or telecommunications providers.
Strong troubleshooting, problem-solving and analytical skills.
Strong communication and interpersonal skills.
Excellent organisational skills and the ability to manage competing priorities.
A proactive, practical and solutions-focused approach.
The ability to work independently while also working effectively with internal teams and external service providers.

Why Join Rivkin?

This is an opportunity to join an established business in a hands-on IT Officer role where you will have the opportunity to work across a diverse range of IT systems, support employees across the business, and contribute to the ongoing improvement of Rivkin's technology environment.

If you are a technically capable, proactive and service-oriented IT professional looking for a role where you can make a meaningful contribution, we would like to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant IT support experience.

Location: Rushcutters Bay, NSW

Annual salary: $75,000 - $85,000 base + superannuation

Work Type: Full time, permanent

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in burwood, nsw

Systems Support Officer

Technical Support & Onsite Services Officer

Customer Contact Centre Officer

People & Culture Administrator (Part-time)

Warehouse Assistant/ Customer Service

Part-Time Logistics & Operations Assistant (Sydney CBD)

IT Service Desk Engineer, Level 1 - Secom

System Administrator

IT Help Desk Officer

Service Desk Analyst

Retail Planogram Merchandiser - Bankstown- NSW

Service Desk Support Coordinator - Systems

Employment Consultant

Service Desk & Field Support Team Lead – Centres of Excellence

Retail Planogram Merchandiser - Leichhardt - NSW

IT Desktop Support Engineer

Receptionist/Office Assistant

Service Desk Support Coordinator - Systems

Retail Planogram Merchandiser - Baulkham Hills - NSW

Service Advisor - BYD Homebush

I want to receive the latest job alert for service desk support in burwood, nsw

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