In-Demand Customer service representative Jobs in Bundamba, Qld

Costco Ipswich : Part-Time Member Service Assistants
Costco AU —Bundamba QLD
- Part-time
7d
Customer Service
Ram Trading Pty Ltd —Brassall QLD
- From $27.81 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
11h
Reddy Express Booval - Customer Service Representative
Reddy Express - OTR Group —Booval QLD
- Part-time
Reddy Express Ipswich North - Customer Service Representative
Reddy Express - OTR Group —Ipswich QLD
- Part-time
Customer Service Representative
Probe CX —Springfield QLD
- Part-time
- Customer service
- Computer skills
- Leadership
- Wellness program
- Fuel discount
Reddy Express Booval - Customer Service Representative
OTR —Booval QLD
- Weekend availability
- Customer service
Client Care Representative
Animal Emergency Australia —Jindalee QLD
- From $34.24 an hour
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance program
- Gym membership
Quick Apply
6d
Customer Service/Admin Assistant
OLP - Officeline Products Pty Ltd —Carole Park QLD
- $60,000 - $65,000 a year
- Full-time
- Microsoft Office
- Senior Secondary Certificate of Education
- No degree
Quick Apply
Reddy Express Ipswich North - Customer Service Representative
OTR —Ipswich QLD
- Weekend availability
- Customer service
Container Refund Shop Attendant / Container Sorter – Customer Service & Manual Handling
Panda Recycling - Containers for Change —Inala QLD
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Customer Care Consultant - Carole Park, QLD
Blackwoods —Carole Park QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service - Trade Sales Representative
Jaybro Group —Carole Park QLD
- Full-time
- Sales
- Customer service
- Salesforce
- Profit sharing
- Employee assistance program
5d
Customer Service Assistant
Victorias Basement —Brisbane QLD
- Weekend availability
- Customer service
- POS
- In-person
Quick Apply
Full Time Customer Service and Sales Assistant
Beacon Lighting —Jindalee QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Profit sharing
Customer Service Representative
BlueScope —Archerfield QLD
- Full-time
- Communication skills
- Negotiation
Quick Apply
1d
Client Services Assistant - Residential Care
Ozcare —Oxley QLD
- Part-time
- Kitchen experience
- Health insurance
- Annual leave
Reddy Express Taringa - Customer Service Representative
Reddy Express - OTR Group —St Lucia QLD
- Part-time
13d
Reddy Express Sunnybank - Customer Service Representative
Reddy Express - OTR Group —Sunnybank QLD
- Part-time
13d
National Customer Service Specialist
Chubb Fire & Security —Salisbury QLD
- Full-time
Customer Service
Kenko sushi house —St Lucia QLD
- Up to $34 an hour
- Monday to Friday
- Customer service
- English
- POS
- Employee discount
Quick Apply
1d

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Costco Ipswich : Part-Time Member Service Assistants

Costco AU -
Bundamba QLD

Apply Now

Job Details

Part-time
7 days ago

Qualifications

Driver Licence

Full Job Description

Description of position:

Actively greets members, verifies membership card, keeps entry counts. Provides high level of member service and performs warehouse safety and security checks. Checks member receipts at exit and thanks member. Process member sign ups, renewals and added cards. Instructs members and potential members about membership and warehouse programs.

Daily tasks and responsibilities:

Conducts hourly building safety and security checks. Walks the building and perimeter. Corrects safety and security problems encountered, such as spills, trip hazards, and blocked exits. Fills out reports and shows results to the duty manager. Attends warehouse safety meetings.
Welcomes members entering the warehouse. Approaches, smiles, makes eye contact, and greets. Verifies membership card. Offers cart if necessary. Keeps entrance/exit area clean.
Clicks a handheld counter to count members entering the warehouse. Reports half-hourly counts to Front End Supervisor and records counts on weekly reports.
Monitors building access. Reports arrival of armored transport vehicle to duty manager. Discretely observes armored deposit pick up, jewelry and register drawer set up and pick-up while holding panic button. Checks backpacks, lunch pails, briefcases, strollers, etc. at exit.
Greets exiting member. Checks accuracy and validity of member's receipts and compares to merchandise. Arranges speedy assistance for any member correction or concern. Marks receipt with highlighter, thanks member.
Provides and arranges prompt and courteous member service. Directs members to product and service locations. Enlists assistance for loading, shopping, etc. Dries off wet carts.
Watches after hours exit door discretely from private vehicle and reports door area status by 2-way radio before doors can be opened for employees. Drives building perimeter for security checks. Watches closing managers leave. Reports suspicious activity to duty manager and calls police if necessary.
Welcomes and communicates with members and potential members, in person, by phone, or by mail. Answers questions, resolves problems, and explains membership and warehouse programs to keep knowledge up to date.
Provides and arranges for prompt and courteous member service. Answers phone, runs to the floor to check item availability, directs members to product and service locations. Enlists assistance for member loading or shopping. Responds helpfully to member concerns, secures manager assistance as necessary.
Processes new memberships and member maintenance. Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary. Follows departmental procedures for paperwork and performance of duties.
Follows all safety and security procedures. Verifies identity, business information for memberships.
Collects membership dues as keyed to computer by check, cash, and debit/credit terminal. Issues receipts.
Issues membership cards using computer, camera, and automated card printer. Issues temporary cards by researching memberships information in computer and hand writing cards. Issues employee name badges.
Keys credit card applications; conforms to credit card company practices for verifications, confidentiality, access and discretion.
Assists at refund counter or with marketing as necessary. Cleans department. Stocks forms and cleans and supplies printers.
Non-Essential Functions and Tasks:
- Assists with front end duties as necessary.
- Assists in other departments of the warehouse as necessary

Competency Statement(s)

Communication -Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and suppliers. Actively listens to employees, members, managers and takes appropriate action as necessary. Limits communication of confidential information to those individuals with a need to know.
Member Service - Exhibits a professional demeanour toward others. Unselfishly serves others and assists members, employees, and suppliers in a prompt and effective manner while following company procedures. Is proactive and reacts quickly and appropriately in identifying problems, finding solutions and making sound decisions consistent with Costco's Code of Ethics.
Self-Motivated - Well-organised and able to prioritise, multi-task and adhere to deadlines while working independently with minimal supervision. Thinks critically to resolve monetary imbalances and correct appropriately. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for his/her choices and decisions.
Team Player - Cooperates well with a variety of personalities and individuals and participates in a professional manner to accomplish the business goal. Willingness to perform tasks assigned by supervisors and to assist others as needed.
Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Proven ability to comply with new programs, methods, practices, and procedures.
Record of Satisfactory Job Performance - Demonstrates satisfactory job performance as indicated on the most recent review through positive demonstration of Costco's Success Behaviours, and by a file free from counselling notices related to job performance.

Applicants must hold a current drivers licence and will be required to undertake a Pre Employement Medical and may be required to undertake a National Police Clearance

Apply Now

Refine Your Search

customer service representative jobs in bundamba, qld

Costco Ipswich : Part-Time Member Service Assistants

Customer Service

Reddy Express Booval - Customer Service Representative

Reddy Express Ipswich North - Customer Service Representative

Customer Service Representative

Reddy Express Booval - Customer Service Representative

Client Care Representative

Customer Service/Admin Assistant

Reddy Express Ipswich North - Customer Service Representative

Container Refund Shop Attendant / Container Sorter – Customer Service & Manual Handling

Customer Care Consultant - Carole Park, QLD

Customer Service - Trade Sales Representative

Customer Service Assistant

Full Time Customer Service and Sales Assistant

Customer Service Representative

Client Services Assistant - Residential Care

Reddy Express Taringa - Customer Service Representative

Reddy Express Sunnybank - Customer Service Representative

National Customer Service Specialist

Customer Service

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