In-Demand From home Jobs in Broadbeach, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Part Time Medical Receptionist
Rooms with Style —Bilinga QLD
- $37 - $40 an hour
- Part-time
- Hybrid work
- Private practice
- Customer service
- Administrative experience
Quick Apply
Admin Support Contractor (Virtual Assistant) - Remote - Expression of Interest
Care Compass Collective —Gold Coast QLD
- Temporary
- Remote
- Communication skills
Quick Apply
10d
Fleet Customer Service Officer
City of Gold Coast —Carrara QLD
- $79,016 - $84,656 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
- Work from home
2d
Customer Service Manager
Grounded Packaging Pty Ltd —Miami QLD
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick Apply
Administration Officer - Student Placements
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
- Free parking
- Work from home
5d
Patient Management Systems Administrator
Griffith University —Southport QLD
- $94,966 - $101,295 a year
- Part-time
- Microsoft Office
- University
- Bachelor's degree
- Work from home
Quick Apply
10d
Content Creator
Beautylashious —Helensvale QLD
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Marketing
- Work from home
Quick Apply
Application Support Officer
City of Gold Coast —Bundall QLD
- $111,401 - $117,924 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Customer service
- Work from home
10d
City Laws Officer
City of Gold Coast —Bundall QLD
- From $86,611 a year
- Overtime
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Work from home
2d
Business Sales Rep Wanted (AI is here - now lets sell it)
Authentic AI —Gold Coast QLD
- $70,900.00 - $143,198.37 a year
- CRM software
- Sales
- Office
- Profit sharing
- Work from home
Quick Apply
Care Partner– Case Management | Support at Home
Right at Home Gold Coast —Bundall QLD
- From $80,000 a year
- Full-time
- CRM software
- Office
- Microsoft Office
Quick Apply
5d
Senior Social Media Manager
Vibez Creative —Coolangatta QLD
- $80,000 a year
- Full-time
- Hybrid work
- Bilingual
- In-person
- AI
- Work from home
- Professional development assistance
Quick Apply
6d
Customer Service Representative
Foundever —Gold Coast QLD
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Client Services Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
- Parental leave
10d
Executive Officer (Digital Health and Innovation)
Griffith University —Southport QLD
- $104,504 - $113,219 a year
- Full-time
- Research
- University
- Recruiting
- Work from home
Quick Apply
Online Sales Assistant
The Salvation Army —Molendinar QLD
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Disability Support Worker - Remote
Angelic Care —Pacific Pines QLD
- Temporary
- Remote
- Communication skills
Quick Apply
Discipline Librarian, Researcher Services
Griffith University —Southport QLD
- $104,504 - $113,219 a year
- Full-time
- Hybrid work
- Research
- University
- No degree
- Work from home
- Parental leave
Quick Apply
Global Mobility Adviser (Inbound) - Brisbane South (Nathan) or Gold Coast
Griffith University —Southport QLD
- $82,415.66 - $92,456.55 a year
- Full-time
- Hybrid work
- Public speaking
- Administrative experience
- University
- Work from home
- Parental leave
Quick Apply
9d

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

from home jobs in broadbeach, qld

Customer Contact Officer

Part Time Medical Receptionist

Admin Support Contractor (Virtual Assistant) - Remote - Expression of Interest

Fleet Customer Service Officer

Customer Service Manager

Administration Officer - Student Placements

Patient Management Systems Administrator

Content Creator

Application Support Officer

City Laws Officer

Business Sales Rep Wanted (AI is here - now lets sell it)

Care Partner– Case Management | Support at Home

Senior Social Media Manager

Customer Service Representative

Client Services Officer

Executive Officer (Digital Health and Innovation)

Online Sales Assistant

Disability Support Worker - Remote

Discipline Librarian, Researcher Services

Global Mobility Adviser (Inbound) - Brisbane South (Nathan) or Gold Coast

I want to receive the latest job alert for from home in broadbeach, qld

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