In-Demand Ecommerce Jobs in Brisbane Qld

Customer Service Representative - eCommerce | Acacia Ridge
Lighting Illusions —Acacia Ridge QLD
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- ERP systems
- Data entry
- Work from home
- Employee discount
Quick Apply
5d
DC Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Microsoft Office
- Work from home
- Parental leave
12d
Senior B2C eCommerce Specialist
Allianz —Brisbane QLD
- Full-time
- Analysis skills
- Financial services
- Communication skills
Casual Pick Packer/Warehouse
Elixir Coffee Roasters —Stafford QLD
- $32 - $36 an hour
- No weekends
- Hospitality
- Warehouse
- In-person
Quick Apply
Online Sales Assistant
The Salvation Army —Carole Park QLD
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Senior Ecommerce Growth Manager - APAC
Lovehoney Group —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Presentation skills
- Budgeting
- Employee discount
Quick Apply
Senior Ecommerce Trading Manager
Lovehoney Group —Brisbane QLD
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Organisational skills
- Employee discount
Quick Apply
Casual Sales Assistant
ManCave Workwear —Brisbane Airport QLD
- $26.45 - $34.76 an hour
- Management
- Sales
- Customer service
- On-the-job training
- Employee discount
Quick Apply
Paid Media Executive
Alpha Digital —Brisbane QLD
- Full-time
- Microsoft Excel
- Marketing
- Bachelor's degree
- Work from home
- Employee assistance program
AI Automation Lead
Zeder Corporation —Archerfield QLD
- Full-time
- Scripting
- APIs
- AI
- Employee discount
Quick Apply
Marketing Coordinator
Michael Hill —Greater Brisbane QLD
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Budgeting
12d
Retail Technology Service Delivery Advisor
Metcash —Crestmead QLD
- POS
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
9d
Sales & Account Manager, TruBlu Software, Aakuna Pty Ltd (Brisbane)
Aakuna Pty Ltd —Slacks Creek QLD
- $55,000 - $75,000 a year
- Full-time
- Sales
- POS
- In-person
Quick Apply
2d
Territory Manager - QLD (174478)
Colgate-Palmolive —Brisbane QLD
- Google Suite
- Management
- Sales
Import Coordinator
4WD SUPACENTRE —Brendale QLD
- Full-time
- Microsoft Excel
- Databases
- Employee discount
Quick Apply
Commercial Performance Specialist
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Work from home
Digital Marketing Specialist
The Coffee Club —South Brisbane QLD
- Full-time
- Hybrid work
- Restaurant
- Communication skills
- Marketing
- Parental leave
- Employee assistance program
Quick Apply
Paid Media Manager
Alpha Digital —Brisbane QLD
- Full-time
- Microsoft Excel
- Marketing
- Bachelor's degree
- Work from home
- Employee assistance program
AI Knowledge Curator (Brisbane/ Sydney) - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Management
- Customer service
- AI
Quick Apply
Trade Activation Lead
DuluxGroup —Acacia Ridge QLD
- Full-time
- Sales
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program

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ecommerce jobs near brisbane qld

Customer Service Representative - eCommerce | Acacia Ridge

Lighting Illusions
Acacia Ridge QLD

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
5 days ago

Benefits

Employee mentoring program
Work from home
Employee discount

Qualifications

Sales support
Multilingual
Customer service
ERP systems
NetSuite
Data entry
Communication skills

Full Job Description

Our customers aren't browsing

Most of them are mid-renovation with a sparky booked for Thursday. Lighting goes in last, so when an order's wrong or a delivery's late, everything's waiting on it getting sorted.

That's where you come in.

About the role

Lighting Illusions is one of Australia's leading lighting and fan retailers, and we're looking for a Customer Service Representative to join our Online team at Acacia Ridge.

You'll look after our online customers from the first question through to the final delivery - answering enquiries by phone and email, preparing quotes, keeping orders moving, and stepping in when something doesn't go to plan.

Some days are steady and some are busy, and you'll have experienced people around you when something turns pear-shaped.

What you'll be doing

Responding to customer enquiries by phone and email
Preparing quotes and processing orders end-to-end, including follow-ups
Managing returns and warranty claims through to resolution
Working across NetSuite and our online platforms to keep orders moving
Spotting the small process fixes that make the whole team faster

What you'll bring

A year or more in customer service, sales support, retail or order processing
Clear, confident written and verbal communication - you can turn a frustrated customer into a happy one
Speed. When someone's waiting, a fast answer beats a perfect one
Empathy. You can hear what's actually going on underneath a complaint
Ownership. You stay with a problem until it's fixed, not just until it's been answered
Comfortable moving between multiple systems in a paperless environment

Nice to have: NetSuite or a similar ERP, and any background in lighting, fans or home improvement. If you haven't used NetSuite, we'll get you up to speed.

What we offer

Competitive salary depending on experience
Genuine career growth opportunities
Work from home flexibility once you've completed training and probation
Monday to Friday, 9am - 5pm. No weekends, no rotating rosters, no on-call
Staff discount across our full lighting and fan range
Structured onboarding and product training

Getting here

We're in Acacia Ridge, in Brisbane's south. Public transport options are limited, so your own reliable transport is essential.

How to apply

Hit Apply and send us your resume, along with a short cover note - half a page is plenty. Tell us about a time a customer had a problem and you sorted it out. What did you do, and how did it end up?

We read every one.

Job Type: Full-time

Pay: $60,000.00 – $70,000.00 per year

Benefits:

Employee discount
Employee mentoring program
Work from home

Ability to commute/relocate:

Acacia Ridge QLD: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Acacia Ridge QLD

Quick Apply

Refine Your Search

ecommerce jobs in brisbane qld

Customer Service Representative - eCommerce | Acacia Ridge

DC Stock Controller

Senior B2C eCommerce Specialist

Casual Pick Packer/Warehouse

Online Sales Assistant

Senior Ecommerce Growth Manager - APAC

Senior Ecommerce Trading Manager

Casual Sales Assistant

Paid Media Executive

AI Automation Lead

Marketing Coordinator

Retail Technology Service Delivery Advisor

Sales & Account Manager, TruBlu Software, Aakuna Pty Ltd (Brisbane)

Territory Manager - QLD (174478)

Import Coordinator

Commercial Performance Specialist

Digital Marketing Specialist

Paid Media Manager

AI Knowledge Curator (Brisbane/ Sydney) - Hybrid

Trade Activation Lead

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