Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.
Your Role
The primary purpose of this role is to contribute to the achievement of department, branch, and corporate goals relative to profit, growth, service producer and client relations.
Your Responsibilities:
Book Management
- Achieve new business, rate and retention targets for assigned book of business to support the achievement of Hub/Unit/SBU/Branch revenue and profit goals via a number of key strategies, including:
- Design and implementation of effective portfolio analysis, profit and retention strategies
- Collaboration with NUC and other internal customers regarding book management strategy and maintenance of “one voice” with brokers; provide feedback and possible solutions to NUC.
- Monitoring/reporting on status of open claims for assigned accounts (or in area of speciality) and make recommendations
Thorough and considered preparation for account reviews with management, demonstrating knowledge of risk, industry, competitive environment and Chubb’s products and capabilities
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Underwriting Quality and Compliance
- Adhere to appropriate underwriting, compliance and file documentation standards and workflows to support the achievement of Branch/SBU revenue and profit goals.
- Within scope of delegated authority, evaluate and accept or decline new lines, renewals, and endorsements.
- Evaluate and make recommendation for acceptance or declination on risks which exceed authority.
- Recommend account trade off decisions.
As appropriate, provide input to Manager on profit analysis, premium planning, market and environment analysis
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Sales and Marketing
- Achieve individual producer targets as specified in goals/business plan
- Develop and/or implement an effective business development strategy to prospect for new business across SBU/product lines and broker segments. This includes collaborating with key internal stakeholders to maximise sales and marketing outcomes
Actively and effectively manage sales pipeline to identify and develop new business prospects
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Broker and Key Account Management
- Manage broker and key account relationships for assigned territory through proactive communication, visitation, and collaboration with key internal and external stakeholders to retain and grow the business.
- Visit assigned producers to discuss risks, communicate Chubb’s business appetites, and to produce new business
- Monitor assigned producers’ performance by analysing quality, volume and mix of business by producer. Determine degree on conformity to department underwriting and marketing goals; rectifies deviations; communicate suggestion and results to manager.
- Plan and execute a regular and ongoing quality underwriting travel program to promote understanding of and support for underwriting and marketing goals.
- Travel includes the ongoing solicitation of new business and presentations to prospective producers.
- Responsible, appropriate, and strategic management of resources and expenses associated with the above activities
- Demonstrable ability to proactively identify and implement intelligent solutions to unique underwriting situations.
- Appropriate levels of subject matter expertise in relation to: pricing techniques, alternative risk transfer and the development of reserves by individual case and by book of business.
- Working knowledge of the key accounts in the Branch.
- Understanding the underwriting appetites of the other departments and associated relationships with interdepartmental accounts.
- Judgement, experience, and confidence to make appropriate recommendations for tailoring coverage and manuscripting policies.
- Familiarity with the products / services of key competitors.
- Demonstrable capacity and efficacy in utilising negotiation strategies to achieve constructive business outcomes
- Demonstrated ability to work well with people and influence decisions
Desirable
Demonstrable ability to effectively train entry level underwriters and to provide effective orientation and support to new/experienced hires.
We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
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