In-Demand Resource officer Jobs in Brisbane, Qld

Retail Customer Service Officer
Australia Post —Archerfield QLD
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- Paid training
4d
Facilities Support Officer
Mater Group —South Brisbane QLD
- $78,888 - $87,731 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
7d
Engagement Officer
RSL Queensland —Brisbane QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Mater Administration Talent Community
Mater Group —South Brisbane QLD
- $32.02 - $44.25 an hour
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Recruit Fire Communications Officer (Call Taker/Dispatcher) - 2027
Queensland Government —Brisbane QLD
- Part-time
- First Aid Certification
14d
Administrative Officer
Queensland Government —Brisbane QLD
- Temporary
Learning & Development Support Officer
Queensland Government —Brisbane QLD
- Temporary
- University
13d
Administration Coordinator
Mater Group —Springfield QLD
- $54.57 - $59.38 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Working with children
- Health insurance
- Employee assistance program
1d
Technology Support Officer
Surf Life Saving Queensland —South Brisbane QLD
- Full-time
- Hybrid work
- Working with children
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Purchasing Officer
Peabody Energy —Fortitude Valley QLD
- Hybrid work
- ERP systems
- In-person
8d
Human Resources Officer
SGS —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Parental leave
Quick Apply
Internal Communications Officer
Enaex —Brisbane QLD
- Part-time
- Writing skills
- SharePoint
- Editing
- Employee assistance program
Customer Support Officer
Magentus —Fortitude Valley QLD
- Hybrid work
- Management
- Customer service
- Salesforce
Administration Officer Relief Pool
Queensland Government —Brisbane QLD
- Weekend availability
Trades Maintenance Allocations Officer
Compass Group Australia —Brisbane QLD
- $95,000 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Parental leave
Facilities Officer
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
- Employee assistance program
13d
Provisioning and Administration Support Officer
Queensland Government —Brisbane QLD
- Full-time
- Remote
7d
Roster Officer
Queensland Government —Brisbane QLD
- Temporary
Talent Acquisition Consultant
Codex Consulting —Brisbane QLD
- $80,000 - $120,000 a year
- Full-time
- Management
- Databases
- Bachelor's degree
Quick Apply
4d
Principal House Officer
Mater Group —Springfield QLD
- $69.19 - $76.00 an hour
- Overtime
- Medicine
- Management
- BLS Certification
- Health insurance
- Employee assistance program
14d

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Retail Customer Service Officer

Australia Post -
Archerfield QLD

Apply Now

Job Details

Casual
$35.01 - $37.42 an hour
4 days ago

Benefits

Paid training
Training program

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Archerfield Business Hub

Ref #

12385367

Entity

Australia Post

Opening Date

17-Jul-2026

Suburb

Archerfield

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing on $35.01 / hour, increasing to $37.42 / hour after 3 months, 12% Superannuation (Trainee rates apply to those under 21)
Training Comprehensive, paid training program of 12 weeks, Monday – Friday, 4 hours / day with ongoing support
Hours Shifts will vary in length and are rostered between 8:45 am – 5:06 pm, Monday – Friday and Saturday mornings, (penalty rates apply), 8:45 am – 12:45 pm
Location As a relief role, you will be rostered at Archerfield, Browns Plains, Mt Gravatt, Upper Mt Gravatt, Sunnybank, Sunnybank Hills and Yarrabilba
Casual As a casual relief team member, hours are not guaranteed. Shifts may be allocated through an advance roster or offered on a same day, on call basis to cover operational requirements.
Career Growth Clear pathway for advancement, with development and leadership opportunities

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

resource officer jobs in brisbane, qld

Retail Customer Service Officer

Facilities Support Officer

Engagement Officer

Mater Administration Talent Community

Recruit Fire Communications Officer (Call Taker/Dispatcher) - 2027

Administrative Officer

Learning & Development Support Officer

Administration Coordinator

Technology Support Officer

Purchasing Officer

Human Resources Officer

Internal Communications Officer

Customer Support Officer

Administration Officer Relief Pool

Trades Maintenance Allocations Officer

Facilities Officer

Provisioning and Administration Support Officer

Roster Officer

Talent Acquisition Consultant

Principal House Officer

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