In-Demand It support team leader Jobs in Brisbane, Qld

Service Desk & Desktop Analyst
MEGT Australia —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
IT Service Desk Analyst
Icon Group —Brisbane QLD
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Parental leave
OSHC Regional Manager - QLD - TeamKids
TeamKids —Brisbane QLD
- $100,000 a year
- Full-time
- Travel reimbursement
- Health insurance
Expense Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Health insurance
- Work from home
Project Coordinator & Document Controller
Johnson Controls —Windsor QLD
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
IT & Data Systems Manager
Children's Ground —The Gap QLD
- $137,042.73 a year
- Full-time
- AI
Customer & Software Support
Citation Group —Brisbane QLD
- Full-time
- Hybrid work
- Research
- Communication skills
- Parental leave
- Referral program
New Role | Head of Recruitment | Work from home - Recruiter
Young Mindz Pty Ltd —Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Remote
- Recruiting
- Work from home
- Opportunities for advancement
Quick Apply
IT Support Specialist
VALD —Brisbane QLD
- Full-time
- Azure
- Administrative experience
- Communication skills
Quick Apply
4d
Second Level Service Desk Analyst
Auto & General Holdings —Toowong QLD
- Customer service
- Administrative experience
- Communication skills
- Parental leave
- Gym membership
Quick Apply
IT Business Partner - Finance
Mercy Community Service —Nudgee QLD
- Up to $18,550 a year
- ERP systems
- Finance
- No degree
4d
ICT Service Manager
Goodstart Early Learning —Murarrie QLD
- Full-time
- Management
- Analysis skills
- No degree
- Gym membership
Security Analyst
Auto & General Holdings —Toowong QLD
- Up to $105,000 a year
- Computer science
- Azure
- Computer Science
- Parental leave
- Employee discount
Quick Apply
IT Service Delivery & Technical Operations Manager
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Management
- AWS
- Work from home
Knauf APAC Graduate Program
Knauf Australia —Pinkenba QLD
- Full-time
- English
Junior Systems Administrator
Reapit ANZ —Milton QLD
- Communication skills
Quick Apply
7d
OSHC Coordinator | Chapel Hill
Helping Hands —Chapel Hill QLD
- Up to $47.70 an hour
- Full-time
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
General Manager, Data and Insights
UnitingCare —Brisbane QLD
- Full-time
- AI
- Health insurance
- Parental leave
ATS Service Desk Team Lead - APAC
Applied Medical —Geebung QLD
- Full-time
- Management
- Software troubleshooting
- Research
- Employee assistance program
Legal Assistant - Expression of Interest
Cooper Grace Ward Lawyers —Brisbane QLD
- Part-time
- Customer service
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program

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it support team leader jobs near brisbane, qld

Service Desk & Desktop Analyst

MEGT Australia -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Extended annual leave
Leave encashment
Health insurance
Parental leave
Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Customer service
Microsoft Exchange
Microsoft Office
Communication skills
Intune
Help desk

Full Job Description

The Opportunity

Located at either our Milton or Loganholme office, this role reports to the IT Service Desk Team Leader and is primarily responsible for providing quality Level 1-2 technical support to employees across MEGT.

This is a great opportunity for a customer-focused IT professional looking to build their Service Desk experience, strengthen their technical skills and grow their career in a supportive and collaborative environment.

Deliver exceptional IT support and customer service to employees across the organisation
Troubleshoot and resolve hardware, software, device and access-related issues
Provision, deploy and support laptops, mobile devices and business applications
Support user onboarding, offboarding, password resets and access requests
Manage incidents and service requests through our ticketing system
Create and maintain knowledge articles and support documentation
Contribute to reporting, asset management and service delivery improvements
Provide after-hours support when required

About you

You're someone who genuinely enjoys helping people, solving problems and delivering a great customer experience. You thrive in a collaborative environment, communicate confidently with a wide range of stakeholders, and are eager to contribute developing your technical skills. You’ll bring:

1-2 years’ experience in an IT Help Desk, Service Desk or MSP environment
Strong customer service skills and a passion for supporting end users
Experience supporting Microsoft 365, Active Directory/Entra ID and end-user devices
Familiarity with Microsoft Intune, Exchange Online, ticketing systems and remote support tools
Confidence troubleshooting Microsoft Office applications, printers, mobile devices, VPNs and basic network connectivity issues
Strong troubleshooting and problem-solving skills, with the ability to identify when to escalate
Ability to manage competing priorities in a fast-paced environment
Excellent communication skills, with the ability to explain technical concepts in simple terms
A proactive attitude and commitment to continuous learning and improvement

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work several years in a row and Great Place to Work for Women 2025 – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

Flexible working options
14 weeks paid parental leave after 6 months
$500 My Benefits voucher referral bonus
3 paid Christmas close-down days
Buy or cash out extra annual leave + 17.5% leave loading
Pro-rata long service leave after 7 years
Salary packaging available (non-PBI)
Professional development & study support
Travel, retail, entertainment and health insurance discounts
Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at [email protected] or call 1300 634 863.

Apply Now

Refine Your Search

it support team leader jobs in brisbane, qld

Service Desk & Desktop Analyst

IT Service Desk Analyst

OSHC Regional Manager - QLD - TeamKids

Expense Support Officer

Project Coordinator & Document Controller

IT & Data Systems Manager

Customer & Software Support

New Role | Head of Recruitment | Work from home - Recruiter

IT Support Specialist

Second Level Service Desk Analyst

IT Business Partner - Finance

ICT Service Manager

Security Analyst

IT Service Delivery & Technical Operations Manager

Knauf APAC Graduate Program

Junior Systems Administrator

OSHC Coordinator | Chapel Hill

General Manager, Data and Insights

ATS Service Desk Team Lead - APAC

Legal Assistant - Expression of Interest

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