In-Demand Interpreters, translators, captionists & transcribers Jobs in Brisbane, Qld

Client Services Coordinator
Translationz —Brisbane QLD
- Administrative experience
- Organisational skills
- Communication skills
3d
Scheduling Officer
Queensland Government —Brisbane QLD
- Temporary
Spare Parts Interpreter
Genelite —Salisbury QLD
- $34 - $38 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick Apply
5d
Customer Bookings Officer
Deaf Connect —South Brisbane QLD
- $36.22 - $39.53 an hour
- Full-time
- Administrative experience
- Communication skills
ID 1122501 Language teacher - English
Language Trainers —Wacol QLD
- Part-time
Quick Apply
11d
Warehouse Assistant
Adaptalift Group —Acacia Ridge QLD
- $65,000 - $75,000 a year
- Full-time
- Customer service
- Warehouse experience
- Paid training
- Fuel discount
Quick Apply
Partner Operations Improvement Manager
Auto & General Holdings —Toowong QLD
- Temporary
- Analysis skills
- No degree
- Communication skills
- Work from home
- Parental leave
Quick Apply
4d
Change Delivery Manager
Auto & General Holdings —Toowong QLD
- Agile
- Parental leave
- Gym membership
Quick Apply
Parts Interpreter
BDS Mechanical Repairs AUS —South Brisbane QLD
- Full-time
- Sales
- Customer service
- In-person
- Annual leave
Quick Apply
4d
Full time and Casual Service Advisors - Brisbane
SC Career page —Brisbane QLD
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Customer Enablement Specialist - APAC
Constant Contact —Brisbane QLD
- Hybrid work
- CRM software
- Marketing
- Annual leave
Quick Apply
ID 1119470 Language teacher - Swedish
Language Trainers —Coorparoo QLD
- Part-time
Quick Apply
4d
Parts Interpreter
Burson —Enoggera QLD
- Full-time
- Customer service
- Merchandising
- Maintenance
- Parental leave
Quick Apply
6d
LLM Applied Data Scientist (RAG/ NLP)
Binance —Brisbane QLD
- Remote
- Research
- Master's degree
- Databases
Quick Apply
Parts Interpreter
Bapcor —Moorooka QLD
- Full-time
- Customer service
- Merchandising
- Maintenance
- Parental leave
Quick Apply
Research Scientist - LLM Foundation Models
Binance —Brisbane QLD
- Full-time
- Hybrid work
- Research
- Master's degree
- APIs
Quick Apply
Parts Interpreter - Customer Support
MaxiPARTS —Eagle Farm QLD
- Overtime
- Computer skills
- Parental leave
- Employee assistance program
Quick Apply
Principal Consultant / Consulting Director - M&A / Corporate Valuation
ERM Group —Brisbane QLD
- Full-time
Parts Interpreter
Peter Warren Automotive Holdings —Springwood QLD
- Full-time
- Management
- Sales
- Customer service
Internal Sales Person – Crushing and Screening Parts
Tutt Bryant Hire —Brisbane QLD
- Microsoft Office
- Communication skills

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Client Services Coordinator

Translationz
Brisbane QLD

Apply Now

Job Details

3 days ago

Qualifications

Multilingual
Administrative experience
Organisational skills
Communication skills

Full Job Description

Location: Brisbane

The Role:

As a Client Services Coordinator, you will be the first point of contact for both clients and interpreters, helping ensure that high-quality language services are delivered efficiently and professionally. In this role, you will contribute to operational excellence by providing consistent support, managing service requests, resolving issues, assisting interpreters, and building strong client relationships.

We’re looking for someone who is proactive, people-oriented, and highly organised with a passion for communication and cultural inclusion.

Key Responsibilities:

Client Support & Service Coordination

Respond promptly and professionally to inbound calls and emails from clients seeking interpreting and translation services.
Ensure timely service delivery by coordinating with interpreters and managing changes.
Monitor shared team inboxes, prioritise incoming inquiries, and escalate issues when appropriate.
Track and ensure KPIs are met for feedback response and resolution.
Lead and contribute to special projects and administrative initiatives to drive team and operational success.
Provide regular performance and data and trend analysis to identify opportunities for operational efficiency.
Support team coordination and adapting to changing priorities

Client Relationship Management

Serve as a liaison between clients and interpreters, helping to clarify expectations, manage feedback, and ensure satisfaction.
Participate in client meetings (in person or virtually) to build rapport, understand evolving needs, and promote service enhancements.
Support account managers in preparing reports and help to monitor service trends, anticipate client needs, and implement proactive strategies to strengthen client relationships.

Interpreter Support & Training

Conduct with the team interpreter training sessions on platform usage, documentation standards, client expectations and professional development.
Help troubleshoot interpreter issues related to assignments, availability, and conduct.

Issue Management & Resolution

Triage and resolve service-related issues or disputes from clients or interpreters professionally and in a timely manner.
Document incidents and escalate more complex problems to team lead.
Identify recurring challenges and recommend improvements to workflows, processes, or client communication.

Qualifications

2+ years in client services, customer support, or coordination roles, preferably in the language services, healthcare, or staffing industries.
Graduate degree a strong plus.
Excellent communication skills (verbal and written)
Multilingual candidates or those with proficiency in a second language a plus.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Strong administrative skills and attention to detail
Sound analytical and problem-solving abilities
Ability to manage competing priorities across multiple teams

Soft Skills

Empathy and cultural sensitivity
Conflict resolution and diplomacy
Detail-oriented with follow-through
Collaborative mindset and team player

What We Offer

A supportive, mission-driven team environment
Opportunities to make a real impact in supporting language access and inclusion
Competitive salary and benefits package (if applicable)

Interested? Apply Now!

To apply for the role, please send email with your CV and cover letter to [email protected]

You must have the right to live and work in Australia to apply for this job.

Apply Now

Refine Your Search

interpreters, translators, captionists & transcribers jobs in brisbane, qld

Client Services Coordinator

Scheduling Officer

Spare Parts Interpreter

Customer Bookings Officer

ID 1122501 Language teacher - English

Warehouse Assistant

Partner Operations Improvement Manager

Change Delivery Manager

Parts Interpreter

Full time and Casual Service Advisors - Brisbane

Customer Enablement Specialist - APAC

ID 1119470 Language teacher - Swedish

Parts Interpreter

LLM Applied Data Scientist (RAG/ NLP)

Parts Interpreter

Research Scientist - LLM Foundation Models

Parts Interpreter - Customer Support

Principal Consultant / Consulting Director - M&A / Corporate Valuation

Parts Interpreter

Internal Sales Person – Crushing and Screening Parts

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