In-Demand Front office guest service Jobs in Brisbane, Qld

Front Office - Guest Service Agent
Comfort Inn & Suites Robertson Gardens —Nathan QLD
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply
Front Desk Associate, Brisbane (Part Time)
WeWork —Brisbane QLD
- Part-time
- Hospitality
- Bar
- No degree
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
Front Office All Rounder
IBIS STYLES —Brisbane QLD
- Rotating roster
- Hospitality
- Customer service
- Restaurant
- Employee discount
- Free food
Quick Apply
6d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Front Office Representative
Stamford Hotels & Resorts —Brisbane QLD
- Weekend availability
- Management
- Communication skills
Front Office Supervisor
Oaks Hotels —Brisbane QLD
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee assistance program
Quick Apply
Receptionist
Gadens —Brisbane QLD
- Full-time
- Hybrid work
- Hospitality
- Organisational skills
- Annual leave
- Parental leave
Community Associate, Brisbane
WeWork —Brisbane QLD
- Full-time
- Hospitality
- Bar
- Sales
4d
Assistant Manager (Front Office)
Stamford Hotels & Resorts —Brisbane QLD
- Nights as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
Night Auditor
Hyatt Regency Brisbane —Brisbane QLD
- Weekend availability
- Communication skills
- Office experience
- Employee assistance program
Front Office Manager
NOVOTEL —South Brisbane QLD
- Weekend availability
- Leadership
- Communication skills
- Office experience
Quick Apply
9d
Front Office Supervisor
Voyages Tourism Australia —Brisbane QLD
- Full-time
- Resort
- Relocation assistance
9d
Food and Beverage Supervisor
Lone Pine Koala Sanctuary —Fig Tree Pocket QLD
- $36.22 - $36.89 an hour
- Weekend availability
- Management
- Sales
- Customer service
- Employee discount
Quick Apply
Corporate Receptionist | Associate
PWC Australia —Brisbane QLD
- Contract
- Office experience
- Employee assistance program
Reservations Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Management
- Communication skills
- Employee assistance program
3d
Hotel All-Rounder - Mercure Brisbane Garden City
MERCURE —Upper Mount Gravatt QLD
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
9d
Presentation Services Coordinator
Legends Global —Brisbane QLD
- Weekend availability
- Working with children
- Leadership
- Communication skills
Night Auditor
SOFITEL —Brisbane QLD
- Full-time
- Hospitality
- Microsoft Excel
- Analysis skills
Quick Apply
Catering Administration Assistant
Legends Global —Brisbane QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d

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Front Office - Guest Service Agent

Comfort Inn & Suites Robertson Gardens -
Nathan QLD

Quick Apply

Job Details

Casual

Qualifications

Hospitality
Customer service
Driver Licence
POS
Front desk
Communication skills
Hotel experience
Office experience

Full Job Description

Join Our Guest Services Team Casual Position Available with the Opportunity to Progress to Full-Time for the Right Candidate

Quality Hotel Robertson Gardens – Brisbane, QLD

Are you passionate about hospitality and delivering exceptional guest experiences? If so, we'd love to hear from you!

Quality Hotel Robertson Gardens is a 138-room hotel set across 10 acres of beautifully landscaped grounds. Featuring modern conference facilities, an on-site restaurant, and recreational amenities, we pride ourselves on creating a welcoming environment for both our guests and team members.

We are currently seeking enthusiastic, customer-focused, and experienced Guest Service Agents to join our friendly and professional Front Office team. This role may include regular Night Audit shifts every Friday and Saturday from 11:00pm to 7:00am, making flexibility and reliability essential.

This is an excellent opportunity to become part of a supportive workplace where your contribution is genuinely valued, with opportunities for career growth and development within the hospitality industry.

About the Role

As a Guest Service Agent, you will be the face of our hotel and the first and last point of contact for our guests. You will play a key role in ensuring every guest enjoys a seamless, comfortable, and memorable stay.

Key Responsibilities

Guest Arrival & Departure

Deliver a warm welcome and friendly farewell to all guests.
Efficiently manage guest check-ins and check-outs.

Guest Services

Respond professionally to guest enquiries and requests via phone, email, website, and in person.
Provide accurate information regarding hotel facilities, accommodation options, and local attractions.

Administration & Billing

Process guest payments and maintain accurate billing records.
Ensure guest profiles, reservations, company accounts, and room rates are updated correctly.

Operational Support

Liaise effectively with housekeeping, maintenance, food and beverage, and other departments to ensure exceptional guest service.
Complete Night Audit procedures accurately and efficiently during designated shifts.

Sales & Upselling

Identify opportunities to enhance the guest experience through the promotion of hotel facilities, accommodation upgrades, and additional services.

Guest Transfers

Safely operate the hotel's minibus for scheduled guest transfers to and from transport hubs, events, and other destinations.
Provide a professional and friendly transportation experience.

What We're Looking For Essential Requirements

Previous experience in Front Office, Reception, Reservations, or a similar customer service role, preferably within hospitality.
Outstanding customer service skills and a genuine passion for helping people.
Strong communication skills, both face-to-face and over the phone.
Excellent organisational, administrative, and time-management abilities.
High attention to detail and problem-solving skills.
Current and valid Australian Driver's Licence.
Flexibility to work a rotating roster, including days, nights, weekends, public holidays, and rotating Night Audit shifts.
Full working rights in Australia.

Desirable Skills

Experience using MEWS Property Management System and POS systems.
Previous Night Audit experience within a hotel environment.

Personal Attributes

Professional presentation and positive attitude.
Ability to work independently and as part of a team.
Strong work ethic and willingness to contribute wherever needed.
Great sense of humour and open communication style.
Ability to thrive in a fast-paced environment while maintaining exceptional guest service standards.

What We Offer

A supportive, welcoming, and engaged team environment.
Ongoing training, mentoring, and career development opportunities.
Exposure to all aspects of hotel operations.
The opportunity to work within a well-established and respected hospitality business.
A beautiful workplace with excellent facilities and a positive team culture.

Important Information

Please note that Quality Hotel Robertson Gardens is unable to offer visa sponsorship for this position. Applicants must have unrestricted working rights in Australia.

If you are passionate about hospitality and committed to delivering outstanding guest experiences, we would love to hear from you.

Apply now and become part of the Quality Hotel Robertson Gardens team.

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

front office guest service jobs in brisbane, qld

Front Office - Guest Service Agent

Front Desk Associate, Brisbane (Part Time)

Guest Service Agent

Front Office All Rounder

Guest Service Agent

Front Office Representative

Front Office Supervisor

Receptionist

Community Associate, Brisbane

Assistant Manager (Front Office)

Night Auditor

Front Office Manager

Front Office Supervisor

Food and Beverage Supervisor

Corporate Receptionist | Associate

Reservations Agent

Hotel All-Rounder - Mercure Brisbane Garden City

Presentation Services Coordinator

Night Auditor

Catering Administration Assistant

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