In-Demand Customer service banking Jobs in Brisbane, Qld

Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
Customer Service Representative
Cover-More —Brisbane QLD
- $60,000 - $70,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Sales
- Customer service
- Parental leave
Quick Apply
4d
Accounts Payable/Receivable Specialist
Metrea Management LLC —Brisbane QLD
- Microsoft Excel
- ERP systems
- Accounting
- Health insurance
- Annual leave
Customer Assistance Specialist
Bank of Queensland —Newstead QLD
- Full-time
- Administrative experience
- Case management
- Parental leave
- Employee assistance program
Administration Clerk
Harvey Norman —Everton Park QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
5d
Customer Service Officer
Healius Corp. —Murarrie QLD
- Overtime
- Customer service
- Writing skills
- Communication skills
- Health insurance
- On-the-job training
7d
Manager Customer Relations Data & Insights
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Presentation skills
- Communication skills
- Parental leave
- Employee assistance program
15h
Business Banking Consultant - Suncorp Bank
ANZ Banking Group —Brisbane QLD
- Full-time
- Sales
- Customer service
- Communication skills
Commercial Workplace Services Coordinator
National Heavy Vehicle Regulator —Brisbane QLD
- From $105,118.39 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
13d
Customer Support Specialist
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- AI
- Annual leave
- Work from home
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program
Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Internal Auditor
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Analysis skills
- AI
- Parental leave
- Employee assistance program
Service Administrator
Brown and Hurley —Brisbane QLD
- $38,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Health insurance
- Employee discount
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Home Lending Executive
Bank of Queensland —Newstead QLD
- Full-time
- Management
- Parental leave
- Employee assistance program
14d
Accounts Payable Officer
Condor Energy Services —Brisbane QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
Quick Apply
5d
Delivery Lead, Financial Crime Analytics, Suncorp Bank
ANZ Banking Group —Brisbane QLD
- Full-time
- SQL
- Presentation skills
- Machine learning
13d
Customer Relationship Specialist - Wynnum
Bank of Queensland —Wynnum QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Treasury Dealer
Bank of Queensland —Newstead QLD
- Full-time
- Finance
- Administrative experience
- Bachelor's degree
- Parental leave
- Employee assistance program

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Customer Service Representative

PFD Food Services -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work available

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full-service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer service banking jobs in brisbane, qld

Customer Service Representative

Customer Service Representative

Accounts Payable/Receivable Specialist

Customer Assistance Specialist

Administration Clerk

Customer Service Officer

Manager Customer Relations Data & Insights

Business Banking Consultant - Suncorp Bank

Commercial Workplace Services Coordinator

Customer Support Specialist

People Services Analyst

Guest Service Agent

Internal Auditor

Service Administrator

Guest Service Agent

Home Lending Executive

Accounts Payable Officer

Delivery Lead, Financial Crime Analytics, Suncorp Bank

Customer Relationship Specialist - Wynnum

Treasury Dealer

I want to receive the latest job alert for customer service banking in brisbane, qld

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