In-Demand Community support team member Jobs in Brisbane, Qld

Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Member Support Consultant
Goodlife Health Clubs —Brisbane QLD
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
13d
Room Attendant
ahs hospitality —Brisbane QLD
- $25.85 - $58.16 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
Team Member
Coles Supermarkets —Brisbane QLD
- Part-time
- Employee assistance program
- Gym membership
1d
Team Member- Buranda
Nandos —Woolloongabba QLD
- Part-time
- No experience needed
Housing Specialist - QLD
Permalink Support Services —Brisbane QLD
- $36.84 an hour
- Part-time
- Remote
- Management
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
Cabin Crew
Virgin Australia —Brisbane QLD
- Weekend availability
- CPR Certification
- First Aid Certification
- Annual leave
- Employee discount
Casual - Food & Beverage Attendant
AVEO —Taringa QLD
- $37.48 an hour
- Overtime
- Hospitality
- Culinary experience
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Customer Experience Representative - Paddington
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Weekend availability
- Hospitality
- CPR Certification
- Customer service
Quick Apply
Customer Service Team Member
Bunnings —Cannon Hill QLD
- Weekend availability
- Café
- Parental leave
11d
Full Time Sales Assistant Queen Street
Zara —Brisbane QLD
- Part-time
- Employee assistance program
- Employee discount
11d
Liquor Team Member - BWS Ann St
Endeavour Group —Fortitude Valley QLD
- Part-time
- Employee assistance program
10d
Food & Beverage Attendant
AVEO —Taringa QLD
- $29.98 an hour
- Overtime
- Hospitality
- Culinary experience
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Educator
Goodstart Early Learning —Kelvin Grove QLD
- $33.83 - $38.10 an hour
- Part-time
- Travel reimbursement
- Parental leave
Retail Team Member
Macpac —Brisbane Airport QLD
- Full-time
- Merchandising
- Parental leave
Supporter Services Team Member - Casual - QLD
Surf Life Saving Australia —Bowen Hills QLD
- Temporary
- Microsoft Office
- Databases
- Administrative experience
Quick Apply
6d
Part Time Sales Assistant - Grand Plaza, QLD
Ally Fashion —Browns Plains QLD
- Part-time
- Employee discount
- Referral program
Team Member - Clayfield
Nandos —Clayfield QLD
- Part-time
- No experience needed
Trainee Therapist
Brazilian Beauty —Albion QLD
- Nursing
- No experience needed
- Clinic
- Wellness program
Team Member - Brisbane CBD
Nandos —Brisbane QLD
- Part-time
- No experience needed
4d

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Guest Services Agent

Virgin Australia -
Brisbane QLD

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509780

Brisbane, QLD, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

community support team member jobs in brisbane, qld

Guest Services Agent

Member Support Consultant

Room Attendant

Team Member

Team Member- Buranda

Housing Specialist - QLD

Cabin Crew

Casual - Food & Beverage Attendant

Customer Experience Representative - Paddington

Customer Service Team Member

Full Time Sales Assistant Queen Street

Liquor Team Member - BWS Ann St

Food & Beverage Attendant

Educator

Retail Team Member

Supporter Services Team Member - Casual - QLD

Part Time Sales Assistant - Grand Plaza, QLD

Team Member - Clayfield

Trainee Therapist

Team Member - Brisbane CBD

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