In-Demand Retail customer service officer Jobs in Blacktown, Nsw

Customer Service Officer
Metcash —Northmead NSW
- Full-time
- Customer service
- Administrative experience
- Front desk
- Parental leave
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Retail Customer Service Officer
Australia Post —Chatswood NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
6d
General Services Officer
Compass Group Australia —Bella Vista NSW
- $35.05 an hour
- Communication skills
Field Research Officer - NSW - Western Sydney
Roy Morgan —Cabramatta NSW
- $37.43 - $40.30 an hour
- Weekend availability
- English
Senior Payroll Officer
Greenstone Financial Services —Bella Vista NSW
- Full-time
- Microsoft Excel
- Management
- Human resources
- Travel reimbursement
- Free food
Quick Apply
10d
Associate Distribution Officer
Stryker —Arndell Park NSW
- Full-time
- Hospitality
- Health insurance
Rental Sales Agent
Europcar —Parramatta NSW
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Admin Officer/Coordinator
Baptistcare WA —Prestons NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
3d
ETS Officer
Campbell Property Group —Norwest NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Health insurance
- Employee assistance program
Quick Apply
Gaming Attendant
Strathfield Hotel —Strathfield NSW
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
AP Investigations Officer
Heidelberg Materials —Parramatta NSW
- Full-time
- Microsoft Excel
- Communication skills
- Annual leave
- Parental leave
5d
Planning Officer
Transgrid —Eastern Creek NSW
- Maintenance
- Analysis skills
- No degree
- Parental leave
7d
Support Liaison Officer
EssilorLuxottica —Silverwater NSW
- Microsoft Excel
- Communication skills
7d
Home Care Billing and Claims Officer
Southern Cross Care (NSW & ACT) —Epping NSW
- Full-time
- Microsoft Excel
- Budgeting
- Communication skills
- Employee assistance program
- Referral program
Quick Apply
4d
Bar and Gaming Attendant
Strathfield Hotel —Strathfield NSW
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
Social Sport Officer
Macquarie University —Macquarie University NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Gym membership
5d
Security Officer
Millennium —Chatswood NSW
- Part-time
- CPR Certification
- First Aid Certification
P2P Processing Officer - BSC
Downer Group —North Ryde NSW
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Parental leave
- Employee assistance program
Finance Officer
Whiddon —Glenfield NSW
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Work from home

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Customer Service Officer

Metcash -
Northmead NSW

Apply Now

Job Details

Permanent | Temp to perm | Full-time | Casual

Benefits

Parental leave

Qualifications

Customer service
Administrative experience
Front desk
Communication skills

Full Job Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team

Campbell's Northmead is a proud part of the Metcash Group with a long-standing history of supporting wholesale customers, the site services a broad range of wholesale business through both a customer-facing front counter and a busy dispatch operation.

About the Opportunity

We are seeking a friendly, customer-focused Customer Service Officer to join our Northmead team.This is a varied and rewarding full-time opportunity, with flexibility to consider ongoing casual employment for the right candidate that combines customer service, administration and reception responsibilities. You will be the first point of contact for our customers, helping to deliver outstanding service while supporting the day-to-day operations of the branch.

This position is ideal for someone who enjoys working with people, thrives in a busy environment and is looking to build a long-term career with a stable and respected organisation.

Working Hours

Full-time position with flexibility to consider ongoing casual with a view to permanency)
Monday to Friday
Approximately 9:00am to 5:00pm (38 hours per week)

In this Role

Provide exceptional customer service via phone, email and face-to-face interactions
Welcome customers and visitors at the front counter
Manage reception and general administrative duties
Handle customer enquiries and resolve customer concerns professionally
Follow up customer accounts and maintain accurate records
Assist with branch administration, promotions and signage activities
Conduct occasional outbound calls to existing customers
Support the broader team to ensure smooth daily operations

What are we looking for?

We're looking for someone with a positive attitude, great communication skills and a genuine passion for helping customers.

Customer service, retail, reception or administration experience
Strong interpersonal and relationship-building skills
Confidence speaking with customers both in person and over the phone
The ability to handle customer enquiries and complaints professionally
Strong computer literacy and the ability to learn new systems quickly
A proactive, resilient and adaptable approach to work
Excellent organisation and attention to detail
Availability to work full-time Monday to Friday

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers (Full time permanent)

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited,

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

#LI-IS1

#INFLA

Apply Now

Refine Your Search

retail customer service officer jobs in blacktown, nsw

Customer Service Officer

Customer Service Officer

Retail Customer Service Officer

General Services Officer

Field Research Officer - NSW - Western Sydney

Senior Payroll Officer

Associate Distribution Officer

Rental Sales Agent

Admin Officer/Coordinator

ETS Officer

Gaming Attendant

AP Investigations Officer

Planning Officer

Support Liaison Officer

Home Care Billing and Claims Officer

Bar and Gaming Attendant

Social Sport Officer

Security Officer

P2P Processing Officer - BSC

Finance Officer

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