In-Demand Customer service officer Jobs in Blackstone, Qld

Operations Support Officer
Compass Group Australia —Redbank Plains QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
5d
Placement Officer Mylestones Employment
CPL - Choice, Passion, Life —Booval QLD
- Full-time
- Communication skills
Quick Apply
6d
Admin Assistant (Full Time)
Cypress Tyres & Auto Parts —Acacia Ridge QLD
- From $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- On-the-job training
Quick Apply
7d
Administration Officer
Queensland Government —Ipswich QLD
- Temporary
- Leadership
9d
Accounts Receivable Officer
Tvh Australia Pty Ltd —Wacol QLD
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick Apply
11d
Client Services Officer
Churches of Christ —Kenmore QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee discount
3d
Sales & Proposals Officer
Assured Environmental Pty Ltd —Tennyson QLD
- Full-time
- Sales
- Organisational skills
- Communication skills
Quick Apply
11d
Training Administration Officer
Centre for Excellence in Rail Training Pty Ltd —Salisbury QLD
- Overtime
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
Store Services and Compliance Officer
Woolworths Supermarkets —Karalee QLD
- Full-time
- Leadership
- Communication skills
- Parental leave
4d
Rental Sales Agent
Europcar —Ipswich QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Project Officer
ALSTOM —Wulkuraka QLD
- Contract
Customer Services Officer (Mandarin Speaking)
Aufey Logistic —Richlands QLD
- $55,000 - $60,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply
Subcontracts Officer
Northrop Grumman —Springfield Central QLD
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
- Employee assistance program
Administration Officer
BlueCare —Kenmore QLD
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Parental leave
Accounts Payable Officer
Auto & General Holdings —Toowong QLD
- Microsoft Word
- Microsoft Excel
- Management
- Work from home
- Parental leave
Quick Apply
Traineeship in Business Administration
East Coast Apprenticeships —Moorooka QLD
- Full-time
- Microsoft Office
- Computer skills
- In-person
- Employee assistance program
Quick Apply
Senior Asset Renewals Officer
Queensland Rail —Corinda QLD
- $134,736 a year
- Full-time
- Administrative experience
- Analysis skills
- Recruiting
14d
HSE Advisor
Aggreko —Wacol QLD
- Full-time
- CPR Certification
- First Aid Certification
- Construction experience
Security Officers
Compass Group Australia —Redbank Plains QLD
- 12 hour shift
- First Aid Certification
RSO/VSA
Europcar —Archerfield QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
14d

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Operations Support Officer

Compass Group Australia -
Redbank Plains QLD

Apply Now

Job Details

Full-time
5 days ago

Benefits

Salary packaging

Qualifications

Microsoft Excel
Data analysis skills
Microsoft Office
Analysis skills
Rally (agile software)
SharePoint
Communication skills

Full Job Description

ESS provides multi-service capability to major companies and organisations operating in remote sites, gold mines and coal fields. We provide vital workplace support for people working in some of the most isolated terrains in the world, from oil rigs in the North Sea to gold mines in the Australian Outback.

We are seeking experienced Operations Support Officers to provide high-quality commercial, operational, governance, and administrative support across our LWS East Remote Sector. This is a diverse and fast-paced role that partners closely with Area Managers and Site Leaders to drive operational efficiency, support business performance, and ensure the effective delivery of key processes and initiatives.

The role incorporates two key focus areas:

Commercial Support Coordination – providing commercial administration, reporting, data analysis, billing support, financial process coordination, and performance tracking across allocated portfolios.
Operations Support Coordination – delivering contract administration, governance support, systems coordination, onboarding, training support, communications, and operational project assistance across allocated portfolios.

As a key member of the team, you will coordinate reporting, monitor action plans, support site leaders, maintain governance processes, and facilitate effective communication across multiple stakeholders. You will play an important role in ensuring operational activities are completed accurately, on time, and in line with business objectives.

We have two full-time opportunities (38 hours per week, Monday to Friday) available:

1 x Permanent Full-Time Operations Support Officer
1 x Fixed-Term Full-Time Operations Support Officer (12-month contract)

A hybrid working arrangement is available upon successful completion of training.

The Position

Support profit and loss (P&L) processes, including scheduling, review preparation, action tracking, and follow-up.
Manage billing administration across stock and costs, Asset Billing and invoice platforms, including query resolution, invoice processing, and held invoice follow-up.
Conduct Anaplan and dashboard input checks, identify exceptions, escalate issues, and support dashboard reliability.
Monitor Revenue Rally performance and drive follow-up actions for low-performing sites.
Provide commercial support and training to Site Leaders to improve operational and financial performance.
Coordinate Quarterly Business Discussion processes, monthly reporting, client reporting requirements, and SharePoint administration.
Review Voice of Customer (VOC) feedback, track Rostering for Value actions, and maintain governance and action registers.
Monitor and follow up site visit actions, ensuring timely completion and escalating overdue items where required.
Provide Deputy support, triage MYOB queries, and coordinate onboarding, system access, and device requirements.
Coordinate onboarding activities, including welcome communications, onboarding schedules, training completion tracking, and manager resources.
Support portfolio-wide communications, toolbox talks, campaign rollouts, mobilisation and demobilisation activities, and MatchFit initiatives.
Partner with Central Area Managers and operational leaders to improve compliance, reporting, communication, and business performance outcomes.

The Person

2 to 3 years' experience in workforce scheduling, staff rostering, operational coordination, or a similar role.
Experience supporting multi-site or multidisciplinary operational teams in a fast-paced environment.
Strong proficiency in business systems and Microsoft Office applications.
Intermediate to advanced Microsoft Excel skills, including data analysis and reporting.
Exceptional attention to detail with the ability to follow through on tasks and commitments.
Strong analytical, organisational, and problem-solving capabilities.
Excellent written and verbal communication skills, with the ability to build effective stakeholder relationships.
Proven ability to prioritise competing demands, manage workloads effectively, and collaborate across teams.
Demonstrated ability to meet weekly, monthly, and period-end deadlines while maintaining accuracy.
Confidence in delivering practical training, guidance, and support to Site Leaders and operational teams.

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits:

Immediate access to 100+ retail discounts accessible from your mobile
Multiple salary packaging options to help your dollar go further
Health and wellbeing employee benefits to help look after you
Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.
Ongoing training and development, and career growth opportunities

Apply Now

Refine Your Search

customer service officer jobs in blackstone, qld

Operations Support Officer

Placement Officer Mylestones Employment

Admin Assistant (Full Time)

Administration Officer

Accounts Receivable Officer

Client Services Officer

Sales & Proposals Officer

Training Administration Officer

Store Services and Compliance Officer

Rental Sales Agent

Project Officer

Customer Services Officer (Mandarin Speaking)

Subcontracts Officer

Administration Officer

Accounts Payable Officer

Traineeship in Business Administration

Senior Asset Renewals Officer

HSE Advisor

Security Officers

RSO/VSA

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