Support & Outreach Coordinator (Disability Support)
Location: Biggenden QLD 4621
Company: National Disability Care (NDC)
Pay: From $38.00 per hour
Job Type: Casual
Before applying, please read this carefully.
This is not a role for someone looking to pick up a few shifts until something else comes along.
We are looking for someone who values reliability, follows through on commitments and understands that consistency is one of the most important parts of disability support.
Our participants deserve support workers they can trust. If you frequently change jobs, accept positions you don't intend to start, disappear during recruitment or onboarding, or cannot commit to the same participants each week, this position will not be suitable.
We completely understand that circumstances can change and opportunities arise. However, we ask that you only apply if you are genuinely interested in this role and intend to see the recruitment process through.
National Disability Care (NDC) is a growing NDIS provider focused on delivering structured, person-centred supports while building genuine, long-term relationships with both participants and our team. We pride ourselves on being supportive, approachable and responsive, and we are looking for someone who shares those values.
About the Participants
Participant 1
A young male participant living with Autism Spectrum Disorder (ASD) and ADHD.
Supports focus on:
- Community access
- Active supervision
- Emotional regulation support
- Building rapport
- Safe transport
- Positive community engagement
This participant has reduced awareness of danger and may abscond. Workers must remain attentive, proactive and engaged throughout every shift.
A male support worker is preferred due to the participant's support needs; however, female applicants are encouraged to apply.
Participant 2
An adult female participant requiring calm, consistent support with psychosocial and mental health-related needs.
Supports may include:
- Medical appointment assistance
- Community access
- Domestic assistance
- Daily living support
- Building routine and confidence
This participant responds best to workers who are patient, flexible, emotionally regulated and able to provide calm, predictable support.
Weekly Roster
Participant 1
Sunday
Approximately 5–6 hours
Participant 2
Wednesday
Approximately 4 hours
Friday
Approximately 4 hours
Please note that Wednesday and Friday start and finish times may vary depending on medical appointments.
Applicants must be available across these days and understand that flexibility with appointment times is an essential part of this role.
What We Are Looking For
We are specifically seeking someone who:
- Is reliable and consistently attends every shift.
- Communicates professionally and responds promptly.
- Can work independently.
- Remains calm under pressure.
- Understands participant safety and active supervision.
- Can build trust and rapport over time.
- Is flexible while remaining dependable.
- Takes pride in providing high-quality support.
- Wants to make a genuine difference.
Mandatory Requirements
- Current Driver Licence
- Own reliable vehicle
- Comprehensive Car Insurance
- Working With Children Check (Blue Card)
- NDIS Worker Screening Check
- NDIS Worker Orientation Module
- National Police Check
- Current First Aid & CPR Certification
Applications without these requirements will not be considered.
Experience
Previous disability support experience is preferred.
Experience supporting participants with Autism Spectrum Disorder, ADHD, psychosocial disability or mental health presentations will be highly regarded.
Community access experience and confidence working independently are highly desirable.
Why Join NDC?
At National Disability Care, we believe consistency matters, for participants and for our team.
You'll receive supportive management, structured communication, and the opportunity to work with participants who genuinely benefit from having someone dependable in their lives.
We are looking for someone who wants to become part of our team, not just fill a shift.
To apply, please email your resume to [email protected]
Subject: Biggenden Support & Outreach Coordinator
Pay: From $38.00 per hour
Application Question(s):
- Why are you applying for this role specifically, and what interests you about working with children with ASD and ADHD?
- This role requires consistent weekly attendance, active supervision, and reliable communication. Can you explain how you ensure reliability and professionalism in your work?
- Have you ever left a role, participant, or onboarding process without notice? If yes, briefly explain the circumstances.
Licence/Certification:
- NDIS Worker Orientation Module (Required)
- Driver Licence (Required)
- Working with Children Check (Required)
- NDISWC (Required)
- First Aid/CPR Certification (Required)
Work Authorisation:
Location:
- Biggenden QLD 4621 (Required)
Work Location: In person
