In-Demand Crew member Jobs in Berala, Nsw

Casual Retail Sales Assistant
Naptress —Rhodes NSW
- $35.00 - $44.71 an hour
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Reception and Arena Staff
Flipout Lidcombe —Lidcombe NSW
- $20.95 - $43.41 an hour
- Part-time
- In-person
Quick Apply
Team Members - Boost Juice
Boost Juice —Bankstown NSW
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
Retail Team Member
BCF —Bankstown NSW
- Part-time
- Communication skills
(NEW STORE) Lacoste Sales Assistant | Sydney OTL Village
Lacoste —Liverpool NSW
- Weekend availability
- Hospitality
- Customer service
- Merchandising
- Health insurance
- Employee assistance program
Quick Apply
GELATO MESSINA PARRAMATTA- TEAM MEMBER
Gelato Messina —Parramatta NSW
- $34.76 - $41.72 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
1d
Donut Shop All-Rounder
Donut Affair —Strathfield NSW
- From $26.44 an hour
- Part-time
- Customer service
- POS
- In-person
- Free food
Quick Apply
2d
Seasonal Casual Retail Assistant - Homebush DFO
ASICS —Homebush NSW
- Weekend availability
- Customer service
Quick Apply
Crew member - After school/Weekends
Hungry Jack's —Bankstown NSW
- Weekends only
- On-the-job training
- Employee discount
Team Member
Yo-Chi —Sydney NSW
- Weekend availability
- No experience needed
- Employee discount
8d
Store Team Member - Macquarie
Universal Store —Ryde NSW
- Customer service
Team Member - Part-Time - Permanent
Officeworks —Auburn NSW
- Part-time
- Employee assistance program
1d
Retail Associate | OPSM Bankstown, NSW
OPSM —Bankstown NSW
- Part-time
- Sales
- Customer service
- Communication skills
Warehouse Team Member
eStore Logistics —Bankstown NSW
- Day shift
Quick Apply
LUX Crew Member
HOYTS —Ultimo NSW
- Part-time
- Annual leave
Retail Sales Assistant (Beauty & Cosmetic store) - Castle Towers Shopping Centre
LaCosmetique —Castle Hill NSW
- From $27.81 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
10d
Store Team Member - Castle Towers
Universal Store —Castle Hill NSW
- Customer service
Warehouse Storeperson
Clever Choice —Auburn NSW
- $32 - $35 an hour
- Full-time
- Forklift
- Warehouse
- Warehouse experience
Quick Apply
In Store Team Member - BASS HILL
Domino’s Pizza —Bass Hill NSW
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Christmas Casual Athlete (Retail Associate) | Nike, Homebush
Nike —Homebush NSW
- Weekend availability
- Customer service
- Research
11d

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Casual Retail Sales Assistant

Naptress
Rhodes NSW

Quick Apply

Job Details

Casual
$35.00 - $44.71 an hour

Benefits

Employee discount
Opportunities for promotion

Qualifications

Sales
Customer service
Microsoft Office
POS
Computer skills
Communication skills
Time management

Full Job Description

Retail Sales Assistant (Casual)

About Naptress

Naptress is a premium mattress and bedroom furniture retailer dedicated to helping Australians sleep better. We pride ourselves on providing exceptional customer service, expert product knowledge, and high-quality sleep solutions. We are looking for an enthusiastic, reliable, and customer-focused Casual Retail Sales to join our growing team.

Key Responsibilities

Sales & Customer Service

Welcome customers into the showroom with a friendly and professional attitude.
Understand customers’ needs and provide personalised recommendations on mattresses, adjustable beds, bed frames, pillows, mattress protectors, and accessories.
Demonstrate product features and explain product benefits confidently.
Deliver an outstanding customer experience from initial enquiry through to after-sales support.
Achieve individual and store sales targets.
Upsell and cross-sell complementary products where appropriate.
Process sales accurately using the POS system.
Handle payments, cash, EFTPOS, gift cards, and issue receipts.

Customer Enquiries & Follow-up

Respond promptly to customer enquiries via phone, email, SMS, website enquiries, and social media messaging.
Follow up customer quotes and leads to maximise sales opportunities.
Maintain regular communication with customers regarding deliveries, orders, and product enquiries.
Resolve customer concerns professionally and escalate issues when required.
Follow up after delivery to ensure customer satisfaction and encourage reviews and referrals.

Store Presentation & Housekeeping

Maintain a clean, organised, and welcoming showroom at all times.
Make and dress display beds to showroom standards.
Dust, vacuum, and clean display furniture and products.
Ensure all pricing, signage, and promotional materials are current and displayed correctly.
Restock pillows, bedding accessories, brochures, and promotional materials.
Assist with visual merchandising and showroom layout updates.

Stock & Inventory

Receive and unpack deliveries.
Assist with stock replenishment and inventory counts.
Monitor stock levels and notify management of low-stock items.
Organise stockrooms and ensure products are stored safely and efficiently.

Administration

Answer incoming phone calls professionally.
Process customer orders accurately.
Maintain customer records within the CRM/POS system.
Prepare quotations and invoices.
Coordinate delivery bookings and communicate with warehouse and delivery teams.
Complete daily paperwork and administrative tasks.
Assist with warranty claims and after-sales service administration.

Social Media & Marketing Support

Create basic social media content, including photos, short videos, and simple promotional posts.
Assist in maintaining Facebook, Instagram, TikTok, and other social media platforms.
Capture showroom displays, new arrivals, and customer testimonials (where appropriate).
Support in-store promotions, campaigns, and special events.

Opening & Closing Duties

Open and prepare the showroom for trading.
Complete daily opening and closing checklists.
Balance the cash register and complete end-of-day procedures.
Secure the showroom and ensure all equipment is switched off before closing.

General Responsibilities

Maintain excellent product knowledge through ongoing training.
Stay informed about current promotions, pricing, and new product launches.
Represent the Naptress brand professionally at all times.
Work collaboratively with team members to achieve store goals.
Assist at promotional events, trade shows, or pop-up locations when required.
Perform other reasonable duties as requested by management.

About You

You are someone who genuinely enjoys helping people and takes pride in delivering exceptional customer service.

You will ideally have:

Previous retail, sales, or customer service experience (furniture or bedding industry experience is highly regarded but not essential).
Excellent communication and interpersonal skills.
A positive, proactive, and professional attitude.
Strong sales ability with confidence in building rapport with customers.
Good organisational and time management skills.
Basic computer skills and confidence using POS systems, email, and Microsoft Office or Google Workspace.
Basic social media skills, including taking photos and creating simple posts.
Ability to work independently and as part of a team.
Reliability, punctuality, and flexibility.
Availability to work weekends, public holidays, and peak retail periods.
Ability to lift and move pillows, bedding products, and light showroom items.

What We Offer

Comprehensive product and sales training.
Staff discounts on premium sleep products.
Supportive and friendly team environment.
Opportunities for career progression as the business grows.

Pay: $35.00 – $44.71 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

crew member jobs in berala, nsw

Casual Retail Sales Assistant

Reception and Arena Staff

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Seasonal Casual Retail Assistant - Homebush DFO

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Team Member

Store Team Member - Macquarie

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Warehouse Team Member

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In Store Team Member - BASS HILL

Christmas Casual Athlete (Retail Associate) | Nike, Homebush

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