In-Demand It analyst Jobs in Bentley, Wa

IT Service Desk Analyst
DLA Piper —Perth WA
- Customer service
- Administrative experience
- Communication skills
14d
IT Systems Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Parental leave
19h
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
IT & Business Systems Analyst
Ashley & Martin —Perth WA
- $75,000 - $85,000 a year
- Full-time
- Software troubleshooting
- SharePoint
- APIs
10d
2027 DXC Technology Graduate Program Australia
DXC Technology —Perth WA
- Full-time
- In-person
- AI
Service Desk Analyst
Capgemini Sogeti —Perth WA
- Hybrid work
- Communication skills
7d
Service Desk Analyst
Capgemini —Perth WA
- Hybrid work
- Communication skills
8d
Business Analyst - Marketing Systems & Operations (Fixed Term, 12 Months)
Capricorn —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Analysis skills
- Wellness program
- Parental leave
Quick Apply
Service Desk Analyst
Centorrino Technologies —Perth WA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
Cyber Security Analyst
Water Corporation —Leederville WA
- From $115,561 a year
- AWS
- Scripting
- Work from home
8d
Data & AI | Experienced Analyst
Deloitte —Perth WA
- $70,000 - $97,000 a year
- SQL
- Analysis skills
- AI
- Parental leave
Technology and Operations Centre Referrals
Accenture —Perth WA
- Full-time
- On-the-job training
- Parental leave
Service Desk Analyst - NV1
Centorrino Technologies —Perth WA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
1d
System Administrator
Epic IT —North Perth WA
- Full-time
- Azure
- Management
- Administrative experience
- Work from home
Quick Apply
1d
Business Systems Analyst
Swick Mining Services —South Guildford WA
- Full-time
- ERP systems
- Bachelor's degree
- SharePoint
Quick Apply
Systems Analyst
Epic IT —North Perth WA
- $85,000 - $90,000 a year
- Full-time
- Epic
- AI
Quick Apply
13d
Associate Security Analyst
Kinetic IT —Perth WA
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
Data Engineer
Horizon Power —Bentley WA
- Full-time
- SQL
- Analysis skills
- AI
2d

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IT Service Desk Analyst

DLA Piper -
Perth WA

Apply Now

Job Details

14 days ago

Qualifications

Customer service
Administrative experience
ServiceNow
Communication skills
Help desk

Full Job Description

We are looking for a customer-focused IT Service Desk Analyst to join our APAC IT team. This is a great opportunity for someone early in their IT career to develop their technical skills within a professional services environment.

As the first point of contact for IT support, you will provide guidance, troubleshoot issues, manage user access, and help colleagues get the most from our technology platforms. The role offers a mix of technical support, stakeholder engagement, and involvement in technology projects, providing excellent opportunities for learning and development.

Main duties and responsibilities

Providing first and second-line IT support via phone, remote access, and desk-side assistance
Managing and resolving service requests and incidents
Escalating complex issues to specialist teams when required
Supporting user account administration, including Active Directory and Microsoft environments
Assisting with new starter IT setup and equipment management
Contributing to IT projects and continuous improvement initiatives
Creating and maintaining technical documentation and support processes
Building strong relationships with colleagues across the business and wider IT team
Delivering an exceptional customer experience with every interaction

About you

Passionate about technology and delivering exceptional customer service
Experience in a Service Desk, Help Desk, Call Centre, or customer service environment is highly regarded
Recent IT graduates or candidates currently studying an IT-related qualification are encouraged to apply
Strong communication and interpersonal skills, with the ability to engage confidently with stakeholders at all levels
Excellent problem-solving skills, attention to detail, and a customer-focused approach
Proactive, adaptable, and able to manage competing priorities in a fast-paced environment
Collaborative team player with a positive attitude and willingness to learn
Exposure to Microsoft 365, Windows, Active Directory, ServiceNow, remote support tools, or legal applications will be highly regarded, but is not essential

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

For our people, that means a world of opportunity. You'll shape the future, have the freedom to seize opportunities, and discover your own path. Together, we unlock our potential and redefine what we can achieve.

At DLA Piper, diversity, equity, and inclusion is about creating a sense of belonging. We strive towards a workplace and culture where everyone feels that they belong, that their voice counts and that they can prosper in their career. For us, diversity is about the unique blend of talents, skills, experiences, and perspectives that make each of us an individual. We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to agile working.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.

Job Reference

8026

Function

Technology

Location

Perth, Australia

Apply Now

Refine Your Search

it analyst jobs in bentley, wa

IT Service Desk Analyst

IT Systems Analyst

Cyber Security Engineer (IT)

BI and Data Platform Analyst

IT & Business Systems Analyst

2027 DXC Technology Graduate Program Australia

Service Desk Analyst

Service Desk Analyst

Business Analyst - Marketing Systems & Operations (Fixed Term, 12 Months)

Service Desk Analyst

Agentic Support Analyst

Cyber Security Analyst

Data & AI | Experienced Analyst

Technology and Operations Centre Referrals

Service Desk Analyst - NV1

System Administrator

Business Systems Analyst

Systems Analyst

Associate Security Analyst

Data Engineer

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