Receptionist - Hearing Clinic (Full Time)
Location: Belmont, Lake Macquarie/Newcastle, NSW
Hours: 9.00am – 5.00pm
Days per week: 5 (Mon-Fri)
Start: 1-2 weeks
Full job description
Are you a friendly and motivated person with high level administration and customer service experience to join our audiology practice?
We’re an independent hearing care provider in Lake Macquarie and are seeking an experienced, mature and organised medical receptionist/administrative assistant to join our Belmont clinic on a full time basis. This is a front-of-house role that’s perfect for someone who loves working independently, enjoys variety, and takes ownership of their work.
You’ll work closely with our hearing care professional and clients to ensure appointments run smoothly, enquiries are answered promptly, and every visitor feels genuinely cared for.
Duties include:
- Managing reception and performing a range of administrative tasks including appointment bookings, data entry, claim processing, and reporting
- Answering phone and email enquiries
- Scheduling and confirming appointments
- Processing payments and receipts
- Assisting clients with minor hearing aid repairs and basic troubleshooting
- Coordinating hearing aid orders and repairs
- Assisting with marketing and social media management
- Maintaining client records and ensuring clinic tidiness
Benefits:
- Monday – Friday role
- Free parking on site
- Training provided and ongoing support
- Work that makes a real difference to people’s lives
- Pleasant working environment assisted by a supportive small team
- Competitive salary based on experience + 12% superannuation
To be successful in this role, you must have:
- Experience as a receptionist/ administration clerk ideally within an audiology, allied health or medical environment
- Professional, friendly, confident, and courteous manner
- High work ethics, be able to work independently and be reliable
- Excellent communication skills – written and verbal
- High level of attention to detail - ability to multi-task, and prioritise
- A certificate in business or office administration (desirable)
- Live locally and in close proximity to our clinic
Only shortlisted candidates with relevant experience will be notified.
Work Authorisation:
- Working with children check
- National police check
- Valid driver's license
- First Aid Certificate
Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia to be considered for this role.
Job Type: Full-time
Pay: $26.97 – $32.00 per hour
Education:
- Certificate I - IV (Preferred)
Work Location: In person
